Trunk Lid Latch problems of the 2017 Hyundai Sonata

I was headed to pick up the kids to take them to practice, but when they went to open the trunk to put their sports gear in it, it was "stuck". It had worked the previous night so I was very confused. After several tries, we finally got it to open and shut. We then went to the park to kill time and I went to open the trunk again, it wouldn't open. We tried everything, and after 30 minutes, it decided to open. However, it then would not shut. We couldn't leave the park with it open so had to have help come and strap it closed. The kids missed their practices and I was alone in a parking lot with two kids until help could arrive.

Trunk latch will not release by using electronic release button on drivers side interior compartment, manual release button located on trunk, nor manually using key on trunk key slot.

My trunk latch malfunctioned and my trunk will no longer close. I brought my vehicle to the Hyundai dealership and they advised me the latch has indeed failed there was nothing they could do to fix it, as the recall is still marked "incomplete" and they have no parts to fix the trunk latch. I am unable to drive my car with the trunk open, as it makes me unable to see out of the back window.

The contact owns a 2017 Hyundai Sonata. The contact received a recall notification for NHTSA campaign number: 21v619000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open with the key fob or while depressing the trunk release button inside the vehicle. The dealer was notified of the failure and advised the contact to take the vehicle to their location to be repaired under warranty. The vehicle was taken to the dealer who advised the contact that she would be responsible for the cost of the diagnostic test and the repair because the vehicle was out of warranty. The contact received a recall for NHTSA campaign number: 21v619000 (latches/locks/linkages). The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 61,000.