general problems of the 2013 Hyundai Sonata Hybrid

The contact owns a 2013 Hyundai sonata. The contact stated that while driving at an undisclosed speed, the oil warning light intermittently illuminated. Additionally, the vehicle made an abnormal sound while driving. The vehicle was taken to an independent mechanic, who diagnosed that the oil level was extremely low. The mechanic advised the contact to take the vehicle to the dealer for the engine to be inspected. The vehicle was then towed to the dealer, where it was diagnosed with bearing wear in the engine. The dealer informed the contact that repairs would be covered under warranty. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 17v226000 (engine and engine cooling); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,661.

The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 45 mph, there was smoke coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The failure mileage was 145,000. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving 35 mph, the warning message "pull over and stop" illuminated and the vehicle began to stall. The contact veered to the side of the road in the intersection and turned off the vehicle. The contact stated that he was able to restart the vehicle; however, the vehicle was shuddering increasingly, and white smoke was coming out of the exhaust while driving. The contact was able to drive to his residence. The contact received a recall notification of an unknown recall and the vehicle was taken to the dealer who updated the electronic control module to improve the knock sensor detection system (ksds) logic. The contact stated that after the recall repair was completed, the failure increased significantly. The dealer was notified of the failure and the vehicle was taken to the dealer who completed an oil change but had not diagnosed the vehicle. The dealer stated that the failure was related to an unknown recall. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.

The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The vehicle was taken to crain Hyundai of fayetteville (1919 foxglove dr, fayetteville, ar 72704, (479) 439-9878) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving 50 mph, the vehicle lost motive power and stalled inadvertently in the middle of the road. The contact was unable to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine and the short block needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA campaign number: 20v746000 (engine). The manufacturer was notified that the vehicle had been repaired prior to the safety recall. The manufacturer advised the contact to file a claim for reimbursement. The contact filed a claim; however, the manufacturer declined the claim and informed the contact that they could not assist as the failure was caused by the head gasket failure instead of the engine. The failure mileage was approximately 140,000.

The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA campaign number: 20v746000 (engine) however, the part to the recall repair was not yet available. The contact stated while her son was driving 30 mph, smoke entered the cabin of the vehicle from the floorboard. The contact stated the "do not drive vehicle" message was displayed on the instrument panel. The contact parked on the side of the road for 30 minutes before continuing the drive to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.

While driving and using the accelerator , the rpm would rev up but the car would not move. The car would then jerk back and forth. Only able to go approximately 10 miles per hour, but the rpm would go as high as 6k or 7k rpm. Dangerous to drive. When idle, also felt rpm go up and jerking motion.

For the second time in just over 3 months, the hybrid system failed (and displayed hybrid system failure / do not drive vehicle) on the 2013 Hyundai Sonata Hybrid. There was no motoring to the wheels after complete stop. The first occurrence is reported in NHTSA report # 11100475 (may 29, 2018). The second occurrence was on Wednesday, September 5, 2018. This occurred while backing up. After towing, the Hyundai mechanic could not diagnose the problem, even though he tried to mimic the failure situation. Further, error code was not obtained due to automatic reset when vehicle restarted (poor firmware design?). This problem is intermittent and therefore hard to diagnose, especially without recoverable error codes. When problem occurs the driver must strive to get off the road safely and very promptly, since vehicle motoring is lost. Hyundai consumer affairs office is indifferent to the problem, because the vehicle is now functioning, though not truly repaired (vehicle "fixed" itself on reset). Hyundai consumer affairs has closed the problem report (second time in just over 3 months). This is a potentially dangerous problem, since the driver has to immediately stop the car at a safe spot, even if in high speed traffic.

The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving 60 mph, she noticed the temperature gauge rising rapidly and started to smell antifreeze. The contact also stated that the vehicle began to stall. The contact stated that the “do not drive” warning light was illuminated. The contact was able to park on the side of the road. The contact had the vehicle towed to a family member’s residence. The contact then towed the vehicle to the local dealer where it was diagnosed with needing the engine to be rebuilt. The vehicle was repaired. The contact stated she continued to experience the failure. The contact received notification of NHTSA campaign number: 20v746000 (engine). The contact stated she continued to experience the failure. The contact towed the vehicle to the local dealer for the fourth time where it was diagnosed with needing the engine to be replace. The vehicle was not repaired. The contact was unable to reach a representative from the manufacturer. The failure mileage was 134,198.

When the temperature outside is high (upper 90s and more), after coming to a stop or slowing down, the engine seizes. It seems the engine doesn't engage or the transfer from the battery to the engine power doesn't engage or something. Also sometimes when coming to a stop and the brake is engaged, the car lurches forward like it won't stop. This started last summer and I took it in and they worked on it and it was better for a little while, not completely fixed, but now it has started again (with the heat) and it is worse than before.

Engine piston fail and resulted in hole in bottom engine while driving at 30 mph. Witness is mechanic, his phone 661-251-4288.

We bought this car used from the dealer early on we had hybrid warning system issues we have been stuck on the side of the road several times having to have the car towed to the dealer recharged and service each time we were told they don't find anything wrong the dealer charges the battery and gives the car back. Now 3 years later we got the oil changed as normal, it's thanksgiving week and we are headed to vacation 3 hours from home we ar e an hour away from destination and the car loses power going up hill the oil pan light comes on, we pull over in the middle of the mountains and sit on the side of the road waiting for the tow truck to find us. We tow the car to the dealer hoping something wasn't done right with the oil changed however dealer says the engine seized and the car is outside of warranty and extended warranty so we will need to pay $6600 to replace with used engine. This car is 4 years old we regularly had the oil changed. We are not given any reason for the seized engine. Please look into this. This car has been nothing but problems since the day we got it and the dealer has never provided much help as were asked to take pictures which we did but still nothing.

On October 28, 2017, I was injured in an automobile collision, which was caused solely by a malfunction by my 2013 Hyundai sonata. On that date, I was driving my vehicle safely and carefully, like I always do. I was proceeding slowly in my car, and traveling between 10 miles per hour. I stepped on the brake pedal and tried to bring my vehicle to a complete stop. However, when I stepped on the brake pedal, the brakes would not engage, and the car kept moving forward and the shifting gears got stuck. Despite my multiple efforts to apply sufficient force to the brakes, the car would not stop. I then tried to disengage the transmission by placing the shift selector to �neutral,� but I could not move shifter or move the shifter from �drive� to �neutral. � despite pressing firmly on the button and shifter, I was unable to put the car in neutral, and it proceeded forwarded until it struck a street sign, whereupon my vehicle came to rest. This is not the first time I had these problems with my car. I purchased my vehicle on or about October 15, 2014 from mission hills Hyundai (�dealer�), and have always had it serviced there. Earlier this year, on or about may 18, 2017, I took my car to the dealer to have the brakes and transmission inspected and serviced. At that time, I explained to the dealer service department that I was having difficulty with the brakes and shifter when putting the car into reverse.

The vehicle lurches forward during deceleration thus pulling pressure off of the brake pedal and causing you to put even more pressure on the brakes to compensate. Vehicle will slide on icy roads at this point. Vehicle also has little to no acceleration on electric motor after the vehicle is hot. Making a left turn from a stop with oncoming traffic is hazardous since the vehicle can take up to 7 seconds before it accelerates enough to complete the turn and clear the oncoming lane. Both problems seem related. The first would appear to be free wheeling with no engine type braking applied while switching from engine to electric. The second would be from no electric motor engagement during initial acceleration from a stop or slow to turn maneuver.