Table 1 shows one common equipment related problems of the 2010 Hyundai Tucson.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
While driving under normal conditions, the panoramic sunroof glass suddenly shattered without warning. There was no impact from road debris, no prior cracking, and no abnormal use of the sunroof. The failure occurred spontaneously and created a safety hazard due to falling glass and the risk of driver distraction or injury. This vehicle is equipped with the factory panoramic roof that has been the subject of a prior class action lawsuit and Hyundai technical service bulletin 19-bd-007h (panoramic roof moving glass warranty extension, code txxe). The failure I experienced is consistent with the known defect described in that settlement and TSB. Hyundai extended coverage for this defect to 10 years or 120,000 miles; however, Hyundai has denied assistance because the time limit has expired, even though the mileage remains within the coverage threshold. Given the known defect and safety implications, this failure should be addressed regardless of warranty expiration. This issue presents a safety concern due to sudden glass shattering while driving and should be investigated further.
Unknown. Since I purchase this vehicle in 2010, the backup camera does not always work. I took it in to the dealership and they stated that in order to diagnose it, it must happen while I am there. At this time, the backup camera only works sometimes and it is not safe to back up. Is there a manufacturer recall?.
Yesterday, my wife car, suddenly started to sharply to the right, when her hold on steering wheel relaxed. I tested it. It is not an alignment problem. It is a sudden and obvious taking over of the steering by the car. I took it to my mechanic. He told me that he and none of his certified mechanics have ever seen this problem, and did not know what was wrong and I should contact Hyundai as perhaps there was a recall or service bulletin on this condition. I did that, but was told that I would have to bring it there to be diagnosed. My concern is not so much for my car. I don't know if I want to spend dealership type money to fix the car. My concern is the safety of others. My wife was traveling about 20 mph when this happened, and was able to avid hitting another car. If it happened when she was traveling 60 mph on a four lane highway, it would have been a major disaster. I felt that I needed to bring the problem to your attention, to possibly protect others.
I first noticed white smoke coming from the back of my SUV. I pulled into a store parking lot and tried to park. My main brakes failed. I then tried using my emergency brake. It too failed. White smoke started coming through the vents so I turned them away from me and tried shifting to park with no success. I then pressed the main brake again and was able to shift to park. Then someone in the parking lot yelled, "your car's on fire! get out!" I grabbed my keys, cell phone and work badge and as I was getting out, black smoke began filling the cabin. Store employees tried to put out the fire with fire extinguishers with no success. Within 10 minutes the front half of the SUV was engulfed in flames! I have no clue what could have caused the brakes to fail nor the reason for the engine to catch fire! I have video and photos for viewing.