general problems of the 2013 Hyundai Tucson

Dear NHTSA, I am the owner of a 2013 Hyundai Tucson. On March 28, 2026, my husband took our vehicle to keyes Hyundai van nuys dealership for a recall repair. However, the repair was not completed because a required part (brake fuse) was not available and had to be ordered. It has now been several weeks, and we have made multiple follow-up calls, but we have not received any update or callback. Because of this delay, my vehicle registration is now suspended, which is causing legal and financial problems. This is a safety recall, and the delay is unacceptable. Service / customer number: xxx I am requesting: - immediate update on the part availability - a confirmed appointment date - urgent completion of this recall repair please contact me as soon as possible. Sincerely, [xxx]   information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact's mother owns a 2013 Hyundai Tucson. The contact’s mother received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's mother had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact called on behalf of his father who owns a 2013 Hyundai Tucson. The contact stated that while his father was taking the vehicle out of the car wash, the vehicle unexpectedly stalled and was not able to restart. The vehicle was left at the location until the following day. The next day the contact attempted to connect a new battery to the vehicle; however, there was white smoke coming from the battery compartment. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The contact's father received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic); however, the contact stated the local dealer refused to repair the vehicle under the recall. The contact stated the local dealer was in active communication with the manufacturer to find a solution. The failure mileage was approximately 115,651. Parts distribution disconnect.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact stated that the vehicle failed to start, and the battery failed to hold charge. The contact stated that the engine, oil, and tpms warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the failure was due to the battery. The battery was replaced by the mechanic. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 149,000. Parts distribution disconnect.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000(service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

I am writing to express my serious concern regarding a safety issue with my Hyundai vehicle, and the apparent lack of resolution from Hyundai despite repeated attempts to seek assistance. Last year, I received a notification from Hyundai about a critical safety issue concerning the emergency fire anti-lock brake system ("abs") modules, which could potentially leak brake fluid internally and lead to an electrical short over time. This electrical short poses a significant risk of engine compartment fires, both while the vehicle is parked and during operation. Naturally, upon receiving this alarming notice, I expected Hyundai to promptly address and rectify this potentially life-threatening issue. Unfortunately, my concerns have only heightened as my local mechanic recently discovered a leakage in my vehicle, which aligns with the exact problem outlined in the aforementioned notification. This discovery has left me deeply troubled and anxious about the safety of my vehicle and the potential risks it poses to my well-being and that of others on the road. Despite my numerous attempts to seek assistance and resolution from Hyundai, I have encountered nothing but frustration and disappointment. Every time I reach out to Hyundai's customer service, I am met with vague responses and reassurances that they are unable to provide a solution to the problem. This lack of urgency and accountability on Hyundai's part is unacceptable, especially considering the gravity of the safety issue at hand.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated while his son was driving at an undisclosed speed and depressing the brake pedal to come to a complete stop, the vehicle failed to respond and crashed into the rear of another stopped vehicle. There was no warning light illuminated. The air bags did not deploy. The contact stated that the front end of the vehicle was damaged, and coolant started leaking due to the collision. The contact's son and the other driver did not sustain any injuries. The vehicle could not be driven and was towed to an auto collision shop. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 151,000. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

On 9/26/23 recall #23v651000 was issued for my 2013 Hyundai Tucson. As of 2/9/24 the remedy is not available. How long does NHTSA give the auto maker to remedy the recall? four months, to me, seems plenty of time to fix the problem. If you could let me know when the remedy should happen I would appreciate it. Thanks.

The contact owns a 2013 Hyundai Tucson. The contact stated while her grandmother was driving at an undisclosed speed, there was a rubber smell emanating throughout the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose a failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v651000 (service brakes, hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 29,000. The VIN was not available.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact's father was driving the vehicle at approximately 65 mph when numerous warning lights illuminated. The contact stated that her father had observed smoke being emitted from under the hood. The father pulled the vehicle off the highway and stopped the vehicle. The contact stated that her father opened the hood and saw that a fire had started in the engine compartment. The fire department was called and extinguished the flames with water. The fire was confined to the engine compartment. The contact had the vehicle towed to her residence. The manufacturer had not been made aware of the incident. The failure mileage was approximately 157,000. VIN tool confirms parts not yet available.

I was driving on the highway and was notified by passing motorists that there was smoke coming from my vehicle, I proceeded to pull to the shoulder and parked my vehicle. When parked, I noticed flames coming from the engine compartment and under the vehicle. I proceeded to get as far away from the car and that when the fire became enraged and fully engulfed my vehicle. The fire department arrived and distinguished the fire.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, all warning lights illuminated on the instrument panel, at which point the contact observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, he observed a small fire on some electrical wiring. The contact was able to extinguish the fire on his own. Neither a fire nor a police report were filed. The vehicle was towed to an independent mechanic, who determined that abs fluid was leaking onto the electrical wiring, resulting in a fire. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v651000 (service brakes, hydraulics); the VIN was included but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.  VIN tool confirms parts not available.  .

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai tuscon. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall notice 23v651000 issued September 22, 2023 has not been addressed and has no apparent remedy yet. I have grown impatient as I am sick and tired of parking my car outside as recommended. It's ohio here for heavens sake!! please help inspire Hyundai to get moving on this.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

On September 22 2023, I checked to see if my car had a recall item on it, and there is a recall involving the antilock brake system. After 2 months the resolution is the following “remedy not yet available. Owners can continue driving these vehicles; however, Hyundai recommends parking their vehicles outside and away from structure until the recall remedy is available and completed”. Additionally, my car has had 4 recalls, which has been completed. However, driving a car in which the remedy is to park away from structures when I live in a condo is worrisome and feel as though there should be a remedy for the safety of myself and my family.

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 23v65100 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While this recal has been announced since August, the manufacturer and dealerships have not fixed this issue nor do they have a projected date for a fix. In the mean time, they have stated that the vehicle could catch fire and should be parked outside away from structures. This has placed our family at risk, devalued our vehicle and has us considering purchasing another safer vehile putting our family in a financial strain. Furthermore, the only "fix" we are hearing about is to install a smaller value fuse that will not allow excessive current to ignite the leaking brake fluid. In other words, they do not appear to bee fixing the rooot cause of the the issue: leaking brake fluid! leaking brake systems are a saftey concern of the highest magnitude, right up there with tires and steering. This is just insane. I recently had Lincoln replace two leaking front brake hoses under a recall and those would not leak fluid where it could be ignited. Hyundai should be held to the same standard of saftey and timeliness as other manufacturers. I would prefr that they just buy back the vehicle at this point.

The contact owns a 2013 Hyundai Tucson. The contact stated that the front driver’s side window failed to operate as intended. The vehicle was initially taken to an independent mechanic and a diagnostic test showed that the window motor had become damaged due to the electrical solenoid overheating which caused a breakage in the mounting between the spool assembly and the driver’s side window module motor. The manufacturer was notified of the failure and the contact was referred to a local dealer to have a diagnostic test performed. The contact then received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Upon investigation, the contact linked the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

I was ordering an oil change online appt. And there was a note sating a recall on airbags for my vehicle. I ve been servicing my vehicles at dealerships in 3 states and never once told or sent an email or letter. I live in GA as of March 2017.