Table 1 shows one common gasoline fuel system related problems of the 2017 Hyundai Tucson.
| Problem Category | Number of Problems |
|---|---|
| Gasoline Fuel System problems |
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer, and the excessive oil consumption was confirmed. The contact was informed that the vehicle was included in NHTSA campaign number: 21v727000 (engine), and the engine was replaced. The vehicle was repaired, and a family member retrieved the vehicle and drove it to the residence without failure. Several days later, the family member started the vehicle, and fuel started pouring out from underneath the vehicle. Due to the failure, the vehicle was towed back to the dealer and was diagnosed the vehicle with an o-ring failure inside the fuel injectors. The dealer repaired the o-ring, and the contact picked up the vehicle from the dealer. Soon after retrieving the vehicle, fuel started pouring out from under the vehicle at start-up. The vehicle was towed back to the dealer and remained with the dealer. The manufacturer was notified of the failure, and a claim was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.
The contact owns a 2017 Hyundai Tucson. The contact stated while his fiance was driving 40 mph, she started to smell fuel fumes inside of the cab of the vehicle and stated to get a headache/nauseous. The driver was able to park at a near gas station and waited for the contact drive to his location, to verify the fuel cap. The contact stated no failure was found and secured the fuel cap. The contact followed the drive to their residence. The driver was able to continue driving at 20 mph but the vehicle began to jerk and the check engine warning light was illuminated. The driver stated she saw black smoke exiting from the rear of the vehicle. The driver was able to park on the side of the road and stated the smoke extinguished on it's own. The driver was able to continue driving slowly to their near residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated to NHTSA campaign number: 20v543000 (service brakes, hydraulic) & NHTSA campaign number: 21v727000 (engine). The manufacturer had not been informed of the failure. The failure mileage was 96,830.