Table 1 shows one common equipment related problems of the 2024 Hyundai Tucson.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
The contact owns a 2024 Hyundai tuscon. The contact stated that while driving 55 mph the vehicle rear of a second vehicle during the failure the no safety features had activated including the airbag, collision avoidance features. During the incident the vehicle collided with the same vehicle twice although the brake pedal was pressed. During incident the driver sustained neck, shoulder and back injuries and was unconscious and transported to the hospital. A police report was taken at the scene. The vehicle was destroy the towed away. The contact was informed that the safety sensor had failed during the incident. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,000.
Panoramic sunroof exploded while driving.
The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA campaign number: 25v893000 (trailer hitches). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
The contact owns a 2024 Hyundai Tucson. The contact was informed by the turo app that the VIN was associated with NHTSA campaign number: 25v893000 (trailer hitches); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The problem first appeared after I bought my car to the dealership to replace an amplifier. Since then, my car has been there twice and they have not been able to identify the problem. I’m going back-and-forth with the dealership and Hyundai corporation. After numerous incidents with my other vehicles, I no longer trust this place to repair and at this time it’s a safety issue while I’m driving. I work in a school district in [xxx] when the kids are around I need my front and back up cameras to work. It’s a safety concern for me and I need your advice. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My car was parked, without any trees or other objects that could possibly damage my car near by, and the glass on my front windshield cracked for absolutely no reason. It starts where the glass attached to the car and spreads to the middle of my windshield. I believe there is an installation defect because this car is only 2 years old and has never had any damage to it. I also read that this is a common problem with other Hyundai models.
I am submitting this complaint regarding Hyundai safety recall #290 (NHTSA recall no. 25v893) as it applies to my vehicle, VIN [xxx] . I received the official recall notice by mail on February 13, 2026. The recall identifies a defect involving the tow hitch wiring harness control module, which may allow water intrusion. According to the recall documentation, this defect can cause inoperative stop lamps and, in rare cases, an electrical short that could result in overheating or a vehicle fire. Since receiving the notice, I have contacted Hyundai motor America corporate customer care three separate times seeking escalation and guidance on how to safely address this recall. During each call, Hyundai stated that no repair solution, parts availability, or timeline exists for remedying the defect. Despite the recall involving a documented fire risk and potential brake/stop lamp failure, Hyundai representatives advised me that I could continue driving the vehicle while waiting indefinitely for a remedy. No interim safety measures, inspections, alternative repairs, or mitigation steps were offered. I am concerned that Hyundai is failing to properly execute a federally mandated safety recall and is placing consumers in the position of operating vehicles with known, unresolved safety defects. Being advised to continue driving under these circumstances creates a risk to vehicle occupants and to other motorists. I am requesting that NHTSA review Hyundai’s handling of recall #290, specifically regarding recall remedy delays, lack of escalation, and failure to mitigate an acknowledged safety risk, and take any enforcement or compliance action deemed appropriate. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I was rear-ended at an extremely high speed by an intoxicated driver. The impact from being rear-ended pushed my vehicle into another car, damaging the front and rear of my vehicle. My car was a 2024 Tucson with 14,646 miles in perfect condition. No warning lights were on the vehicle, as I consistently take excellent care of my cars. The airbags did not deploy. My car was totaled. I had several injuries from the accident.
While operating the vehicle, an intermittent audible warning sound occurs without any corresponding alert, message, or notification displayed on the dashboard or infotainment screen. The specific component or system causing the warning is unknown. The vehicle is available for inspection upon request. This condition puts my safety at risk because the unexplained warning sound occurs while driving and causes me to divert my attention from the road in an attempt to identify the source or meaning of the alert, creating a driver distraction. The issue has been reproduced multiple times under normal driving conditions. I demonstrated the condition to the dealership and provided video evidence; however, the issue has not been diagnosed or confirmed, and no root cause has been identified. The vehicle has been inspected by the dealership, but no explanation or resolution has been provided. The manufacturer is aware of the issue through an open case. There were no warning lamps, messages, or prior indicators associated with this condition. The audible warning occurs without any visible alert or explanation. The condition began shortly after purchase in November 2025 and was later documented and demonstrated to the dealership in January 2026.
(NHTSA tracking number 11726105) I am updating my existing complaint regarding my 2024 Hyundai Tucson (NHTSA tracking number 11726105) for an ongoing safety concern involving an intermittent warning chime while driving. This issue began shortly after I purchased the vehicle in Nov 2025 and has been reported to the dealership multiple times over several months. The warning chime occurs randomly while driving without any visible warning message or dashboard alert. This creates uncertainty because I do not know what the vehicle is trying to warn me about, which is distracting and creates a safety concern while driving. The dealership previously replaced both front seatbelt buckle assemblies after identifying intermittent high resistance as a possible cause. However, after that repair was completed, the warning chime occurred again while I was driving to the dealership for a follow-up visit. This confirmed that the issue was not fully resolved. I immediately returned the vehicle to the dealership, and they are now performing further diagnosis. I was advised that if the issue reoccurred, the next possible areas for diagnosis could involve the instrument cluster or the control module, both of which are safety-related systems connected to warning alerts and seatbelt functions. In addition, during this same visit, the dealership confirmed there is an actual oil leak requiring repair. This is significant because when I first raised this concern after an outside inspection in December 2025, I was told it was likely leftover residue from a prior oil change. The dealership has now confirmed it is a real leak and kept the vehicle for repair while providing a loaner vehicle. Because this vehicle was sold as certified pre-owned and these safety and mechanical concerns continue shortly after purchase, I remain concerned about the reliability and safety of the vehicle.
I had to retrieve something from the back of my Hyundai Tucson hybrid SUV, opened the back door. I retrieved several items and placed them in a safe area. Got back into my vehicle and proceeded to drive into my garage (with the rear door fully open). Next thing I heard was my Tucson crashing into my garage door. I had no warnings, flashing lights or audio sounds nothing that would help me avoid that collision. The reason I purchased this particular vehicle was because it comes with sensors and cameras completely around the vehicle (including the rear). In fact on the rear door is sensor and a camera. In fact I can park the Tucson out of the vehicle. The sensors will ensure that it will not collide with anything. Same is true in a very tight parking spot. Anyway the other 4 passenger doors have several warning signals. From low ibeeping to very loud annoying audio sounds that you cannot ignore. I’ve contacted Hyundai motor America and they’ve denied my complaint. They claim that the extent of the “warning is a red light on the dash”. My local dealership kept my Tucson for 11 days not knowing what to do and how to resolve this problem. I’ve come to reply on the audio warning system, and as a senior citizen, not to look at the dash to prevent collisions. This is very serious ,especially, if that door is not locked while I’m driving, any thing can push open the door, resulting in injury or death to people in the vehicle or on the road. This is compounded by the fact that Hyundai produces many types of suvs, including genesis.
Horn will not function.
I am filing a complaint regarding a persistent and disruptive software feature in my leased 2024 Hyundai Tucson hybrid. The vehicle has an integrated "red light camera warning" that plays an audible voice alert every time I approach or pass an intersection with a red light camera. Despite numerous attempts through the dealership and Hyundai corporate support, according to Hyundai, the alert is part of their advanced driver assistance system (adas) and is considered a safety feature. However, this is not a safety feature, it is a ticket avoidance alert, and the frequent and repetitive alerts create a distraction from safe driving. Key safety concerns: the alert interrupts active phone calls, audio, and music playback at every flagged intersection, regardless of whether I am obeying traffic laws. This forces the driver’s attention away from the road to deal with the disruption or attempt to resume audio. The alert is often triggered in rapid succession when driving through urban areas with multiple camera-monitored intersections, increasing driver stress and reducing focus. Competing manufacturers (Toyota, Honda, Ford, etc. ) allow drivers to disable this feature, but Hyundai claims they do not. There is video documentation showing that Hyundai vehicles are capable of disabling this feature via a simple toggle [xxx]. Hyundai’s unwillingness to offer this basic option infringes on the driver’s ability to maintain focus and control over their in-vehicle environment. I respectfully request that NHTSA investigate whether this alert poses a safety hazard due to distraction and urge Hyundai to provide an option for owners to permanently disable or mute it. Thank you for your attention to this matter. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA campaign number: 25v893000 (trailer hitches); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the third brake light remained illuminated after the vehicle was turned off and the key was removed from the ignition. The tow hitch wiring harness was replaced but the failure persisted. The failure mileage was approximately 20,000.
My a/c system has a strong mold/mildew smell. The dealership flushed the system and said a bunch of black mold came out. It has been 3 months and the issue is back. It can’t possibly be safe and healthy to be constantly breathing in mold spores. I have seen a ton of other owners complaining about the same issue. I definitely think the a/c drain design is faulty in some regard.
While driving my 2024 Hyundai Tucson at highway speeds on a clear day with no surrounding traffic, I was startled by an extremely loud bang that sounded like an explosion. Pieces of shattered glass rained down inside the passenger cabin, creating a potentially hazardous situation. This incident was a traumatic experience. The sudden and unexpected event had the potential to cause serious injury to the driver, as well as increase the risk of a collision due to the shock and distraction it caused. Additionally, other pieces of shattered glass were propelled from the vehicle, posing a risk of injury or damage to other drivers on the road. Upon physical inspection, it was noted that the glass from the panoramic sunroof was bowed upwards, which suggests the explosion originated from within the sunroof and not an external factor such as road debris or a rock. The vehicle, which is less than a year old, is currently at the Hyundai dealership pending an investigation. Given the severity of the incident and the potential risks to driver and passenger safety, I strongly recommend that a recall be issued or a comprehensive investigation be initiated by the NHTSA to prevent further occurrences of such dangerous incidents. Safety must be a priority, and swift action is necessary to ensure that no other drivers or passengers are at risk of similar events.
Horns failing after being replaced by Hyundai. A kid was running and heading on a path in front of the SUV. Pushed the horn and another failure. Luckily the brakes work - the kid didn't stop. First attempt to fix: 14,612 miles - current miles at 2nd failure 17463.
While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incident, and returned car to owner. A week later, the same issue occurred. Car would not accelerate after stop sign. When pressing accelerator, car coasted forward a a few mph. Turning off vehicle and turning on again resulted in normal performance resuming.
This car has an option buried deep in the digital menus to limit the speed the car can go. It is impossible to accidentally turn it on. But two times now, the car has set a limit significantly under the road speed limit. For example — the car set a limit of 30 mph in a 45 mph zone, or 20 mph in a 35 mph zone. The only fix is to find a safe place to pull off the road, stop the car and restart. That clears it. I’m lucky that I was not rammed from behind given my forced way-too-slow speed.
I had the windshield recall repaired and my car still leaked. It has been at the dealership for over 2 weeks for repair. I am concerned whether this vehicle will be safe to drive even after a new windshield is in stalled and all of the carpeting has been replaced. The vehicle is only 8 months old from the time I purchased it from the hyundia dealership.
Defective operation of switch that controls shade panel on panoramic roof. A quick single rearward press should open the shade panel on the panoramic roof. Sometimes is does. More often than not a quick single press operates as a long-duration press and opens the shade panel * opens the panoramic roof. This was reported to the Hyundai mechanic at my initial warranty service and ignored. This issue was again reported to the Hyundai service manager at my second warranty visit and he successfully reproduced the issue during his own testing. Having the panoramic roof open unexpectedly may be a driving hazard, requiring the driver to respond to the unexpected circumstance, take their eyes off the road to reengage the control switch to be able to close the panoramic roof (what if it is inadvertently opened during a thunder shower, dust storm, or hail storm?).
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents.
•what component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a washington DC street on Saturday may 11, 2024 when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •how was your safety or the safety of others put at risk? the car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •has the problem been reproduced or confirmed by a dealer or independent service center? no. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, 5/13/24. •has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no, it has not. •were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree).
While driving my vehicle (fewer than 3,000 miles on it) I pulled out of a parking lot onto a busy street. The car suddenly stopped driving, slowing to a complete stop. The dashboard read "auto start stop reset required. " I had to place the car in park (on the busy road) and press the start button to resume driving. Temperature gauge read normal, gas was full, no oddities showing on my dash board.
The Hyundai I just purchased was packaged with both carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
We bought Tucson 2024 sel from stafford Hyundaijanuary 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call chantilly service they connected me with the online service and they suggested us to call roadside assistant and jumpstart. While we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son. , bad battery after four months and rolled down the driveway, I want to mention the service manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but alfred from service said only repair happened bad battery and also manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager andand he said he never spoke with safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death safford Hyundai service is reliable for it. Thank you so much. Case created with Hyundai corporation but vehicle in now safford Hyundai body shop. Hyundai corporation denied the case.
We bought Tucson 2024 sel from stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call chantilly service they connected me with the online service and they suggested us to call roadside assistant and jumpstart. While we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son. , bad battery after four months and rolled down the driveway, I want to mention the service manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death safford Hyundai service is reliable for it. They said send it to body shop but they didn’t thank you so much. Bellow is case created with Hyundai corporation.
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
The vehicle continues to leak water into the floor carpet even after a recall was supposed to fix the windshield leak problem for this car. This can cause mold.
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed.
The vess in the 2024 Hyundai Tucson hybrid must be modulated. It creates a nuisance and living in a home owners association, I am looking at fines for creating a nuisance. The law requiring this calls for approx 50 decibels. This horn is 90 db. My city has an ordinance that does not allow noises over 85 db between 11 pm and 7 am, and 9 am on weekends. Because of the noise level when backing up, I am unable to drive this car. I have no choice but to park my car in my garage, thus backing up is mandatory. Also, in parking lots, it is embarrassing for my car to sound like a large garbage truck backing up. Something must be done to lessen this noise. Most important, because of this noise, I am forced to rush my backups, likely not concentrating as I should due to the blaring efect of 90 db, and causing me to not concentrate as well as I should if I back up at "normal" speeds. Also, each time I put the car in reverse, if there is an open window I get a warning on my Smart watch that the noise level is dangerously high. All others owning this car are similarly affected. So in addition to it being illegal, this noise creates a greater danger than a reasonable noise level would create. I an upset with the dealership for not letting me know about that noise. When they demo'd the reverse aspect, they did so on a ice model, not a hybrid, so I had no way of knowing the unreasonable & illegal noise level. Had I known of this vess noise, I would not have bought the car. I asked the dealer after owning the car few days what can be done, and they said they would do nothing and they would not allow me to return the car. Hyundai needs to provide a fix for this untenable situation! if no fix is imminent they must allow me to return the car without a loss of the money paid. Hyundai needs to remedy this situation ASAP!.
The implementation of the hybrid car backup warning siren exceeds safe noise limits. In order to meet the fed reg requiring the vehicle to emit a sound that reaches the 56 db level 6 feet from the rear bumper- Hyundai installs a >90db speaker in the front of the car. This design decision saved money and meets the standard but at a tremendous cost to those who happen to be in front of the car when it's in reverse. This is big concern for those living in apts and areas they have to park in close proximity to neighbors homes. In my 2-3 story complex, parking can be 5 feet from a bedroom window. Car owners do not have to right to determine when their neighbors sleep. The sound also travels well with the aid of concrete and brick disturbing dozens! early or late arrivals can cause irate behavior in those awakened-- so yes this is a safety issue! Hyundai should be forced to recall and install a redesigned sound system for times the car is in ev mode. Honda and Toyota have a friendlier solution to meet this reg. Btw- it should also be required for oems to develop software that allows owners to turn off- all the beeps! for example, when a door opened or locked. Again the the beeps are loud and travel well. Flashing lights can be used instead of beeps.
The entire computer system shorted out throughout the entire car. It did not let me select above all of what it affected. The entire car malfunction due to the dealer not doing predelivery inspection. They have the vehicle and have not given me a written explanation or reports as to what happened to cause this. This vehicle was defective and dangerous and should not have been sold.
A service bulletin for windshields leaking into 2024 santa cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding. The length of time these models were exposed to or held water could pose these safety risks: 1 corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the abs system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 the possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, copd or other lung problems. 3 some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “. . . Insert sealant in the area that has been improperly sealed. ” an auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.