Hatchback/liftgate problems of the 2012 Hyundai Veloster

The contact owns a 2012 Hyundai Veloster. The contact stated that while loading the groceries into the vehicle, the hatch-back fell on the contact's back. The contact sustained an injury that did not require medical attention. The contact called the dealer the Hyundai of westley chapel, westley chapel, FL, where it was stated that there was no recall. The manufacturer was called and the contact was put on hold but a representative did not return to the line. The failure mileage was about 55,000.