Alternator/generator/regulator problems of the 2009 Hyundai Veracruz

The contact owns 2009 Hyundai Veracruz. The contact stated the vehicle has been operating nominally. The contact stated no warning light was illuminated. The contact took the vehicle to local dealer to have recall (NHTSA recall number 20v705000) completed and was told that the parts were not available to apply the remedy. The contact was told that he would be contacted by the dealer when the parts arrived. The contact has had to call the dealer on a consistent basis for months and the dealer has advised that they have no date for when the parts will be available. The vehicle was not repaired and is still pending repairs. The manufacturer had been informed of the lack of parts. The failure mileage was approximately 92,093.

The contact owns a 2009 Hyundai Veracruz. The contact received a recall notification for NHTSA campaign number: 20v705000 (engine and engine cooling) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated upon starting the vehicle, the vehicle inadvertently lost power. The contact was unable to restart the vehicle after several attempts. The independent mechanic came to the contact's residence and diagnosed that the battery needed to be replaced. The battery was replaced, and the vehicle restarted. The alternator warning light illuminated. The independent mechanic advised the contact to get the vehicle towed to the dealer as the alternator had failed. The vehicle was towed to the dealer who diagnosed that the oil leak from the front cylinder bank valve cover gasket had caused the alternator to fail. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The approximate failure mileage was 54,000. Parts distribution disconnect.

The contact owns a 2009 Hyundai Veracruz. The contact stated that while driving at 40-45 mph, the abs warning light, seatbelt warning light, and other unknown warning lights illuminated, and the vehicle stalled. The contact veered to the side of the road but could not restart the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the alternator needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the same independent mechanic who replaced the alternator a second time; however, the failure reoccurred. The contact received a recall notification for NHTSA campaign number: 20v705000 (engine and engine cooling). The vehicle was towed to the dealer; however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the vehicle remained at the dealer for four months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that parts for the recall repair were not yet available. A case was opened. The vehicle was not repaired. The failure mileage was approximately 135,000. Parts distribution disconnect.

I have received three recall letters form Hyundai Veracruz regarding an interim recall in January 2021, March 2021 and may 2021. I had the vehicle in for mechanical repairs to the rear brake system in late February 2021 and was informed there was several leaks noted at the time. Within the next few weeks, I noted that when accelerating onto the highway that the battery light, security light and seatbelt light would flash for about 10 seconds but then go off. . I waited to hear on a repair solution from Hyundai but only received another interim letter in March. In the end of April, I had spoken to the dealership where I purchased the vehicle ,auto warehouse of brighton, and was told Hyundai would have to repair due to the recall. I have contacted three Hyundai service centers and have been told that they are unable to repair under the recall as there has not been a remedy for the recall. On Sunday, may 30, the vehicle was making an odd noise and I asked a mechanic friend to look at it. While inspecting, he stated the bearings in the alternator seized. The vehicle is now not functional, Hyundai customer care cannot provide a possible date for the recall to be remedied. This recall has been going on now since November 2020 and is unresolved. I am without a vehicle due to this and have not been provided any possible timeline when the issue may be resolved.

Around sept. 2017, while in motion on city street. Vehicle's 2 warning lights turned on, 1st was check engine, then not long after that oil warning lights. Luckily I wasn't to far from home that the vehicle didn't stop running and made it home. So when I got home I told my husband about it. Before checking engine compartment he noticed oil dripping and coolant dripping under the car down to the ground. And it was a lot of spillage that it empty both oil and coolant from car. He opened hood engine compartment to check the level of oil and find's it was low of oil. At the same time he noticed oil leakage coming from the valve cover section, leaking down to alternator and covered with oil. After that he visually checked the radiator and there was no coolant, it was empty. So since then I never ran the car or was out of service. I was too busy back then and no money to get it fix. Luckily I have another car to get around with. So just recently, a friend mentioned to go online and checked to see if any recall for this vehicle's problem or make a complain. Hopefully it's a manufacture's problem and will like a respond, so I can get this car rolling again.

The contact owns a 2009 Hyundai Veracruz. The contact stated that while at a stop, the vehicle stalled. The vehicle was able to restart. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000. The VIN was not available.