Alternator/generator/regulator problems of the 2010 Hyundai Veracruz

The contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at 30-40 mph, the vehicle inadvertently stalled. The contact was unsure whether there were warning lights illuminated. The contact pulled into the parking lot of his workplace and parked the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the alternator needed to be replaced. The contact stated that the vehicle was repaired. The contact stated that sometime after the repair, the vehicle would make abnormal rattling sounds while driving. The contact received a recall notification for NHTSA campaign number: 20v705000 (engine and engine cooling) and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the alternator and the valve cover gasket needed to be replaced; however, the dealer informed the contact that the parts for the recall repair were not yet available. The dealer advised the contact that the vehicle was unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact had been awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 148,000. Parts distribution disconnect.

2010 Hyundai Veracruz. Consumer writes regarding oil leak on alternator safety recall. The consumer requested to be reimbursed for the recall repair.

On 4/23/21, I went to start the vehicle (which is our only vehicle to transport our children), but it did not start as if the battery was dead. My husband tried to jump the vehicle, but it died as soon as jumper pack was taken off. Later that day, my baby became very ill and we had to go to urgent care. My husband only has a work van that does not have seats to transport passengers, so he put the car on a charger for a bit and the car started. While on the highway, the vehicle suddenly lost power, but we were able to coast off the highway onto an exit. We jumped the car with a jumper pack and made it to the urgent care. On the way home, we were able to jump the car with the jumper pack to get it started, but the vehicle once again lost power on the highway. We then tried to stay off the highway, but the vehicle kept losing power and we had to jump it every time we had to stop, which left us blocking traffic multiple times. We were able to jump the car and get it into a parking lot, but the car would not start with a jump after that. We had to leave the vehicle in a parking lot from 4/23/21 until 4/25/21, when my husband was able to use his work van and a car trailer to tow the car to the Hyundai dealership. He looked at the car when he dropped it off and the alternator was covered in oil, which caused it to go out suddenly. There is a current Hyundai recall on the car over the issue, but there is no fix. The dealership said we have to pay for repairs out of pocket and hopefully get reimbursed later. This is a large unexpected expense when we are already dealing with employment issues related to covid-19. Thankfully, no one was injured over this major safety issue while losing power on the highway and city streets. Manufacturer recall number 197 NHTSA recall number 20v705000 per NHTSA. Gov website.

Safety recall 121 occurred several years ago - but it is related to more recent Hyundai recall #197. This is a problem with an oil leak on alternator, both of which have occurred on my Hyundai Veracruz. I had to have the issues corrected and parts replaced at considerable expense. So I filed a claim for reimbursement with Hyundai back in January, 2021 -- case #17645814. This claim has been delayed excessively and my follow-up attempts to contact Hyundai have been ignored!.

For the 2nd time after per Hyundai a previously recalled issue was repaired, my alternator failed while driving on a interstate highway. The previous recall is number: 14v415000. When the vehicle stalled leaving me stranded and upon inspection under the hood, the alternator which was replace only 3 years ago when this last happened and per Hyundai again 2 years before that for the recall, was completely covered in oil as if the recall was never done even though they say it was. (3 alternators covered in oil for a vehicle that is only 10 years old). This issue came out of no where and again left me stranded. It the recall was actually completed I believe the gasket/seal that was replaced is faulty.

Tl the contact owns a 2010 Hyundai Veracruz. While driving 40 mph, the electronic stability control, battery, check engine, and brake warning indicators illuminated and the engine seized. An independent mechanic diagnosed that the alternator failed. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 75,000.

Our Hyundai Veracruz got all of sudden stopped while on the road. It did not move and all the traffic got backed up luckily there was no heavy vehicle except for too many cars. Few nice people really helped us to some how move the car and at least get out of busy road so that traffic can get through. Then the car got towed to the authorized Hyundai service dealer and they told us that the alternator is having the problem and need to be changed. We did some online search and found out that the in 2015 Hyundai did had a recall for the valve cover gasket and if required they would also change the alternator. I am not sure if our dealer changed the alternator at the time when recalled item was getting fixed and even if dealer have changed - its based on my limited auto knowledge that alternator last at least 50,000 to 80,000 miles. Hence we would like to bring it to the notice of NHTSA. The main reason is the concern for safety as when this happen both the kids were in the car which scared us the most. We hope the authority look into the matter and provides some updates to us about this particular issue as we have not got proper reply while contact Hyundai motors USA corporate office.

The contact owns a 2010 Hyundai Veracruz. The contact stated his wife was unable to start the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the alternator to be replaced for a second time. The vehicle was repaired but experienced the same failure three years later for a third time. The contact took the vehicle to another local dealer: southtowne Hyundai of newnan (800 bullsboro dr, newnan, GA 30263:(770) 253-1407), where it was diagnosed with needing the alternator to be replaced for a third time. The vehicle was repaired for a third time. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer (southtowne Hyundai of riverdale) was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.  .

Tl- the contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at approximately 75 mph, all the warning lights illuminated and the engine stalled. The vehicle was towed to the dealer where it was diagnosed that there was an oil leak from the front cylinder valve cover gasket on to the alternator, which caused the alternator to fail. As a result, the alternator, the front valve cover gasket and the battery needed to be replaced. The contact received NHTSA campaign: 14v415000 (electrical system) and stated that the remedy was not available. The manufacturer was not notified of the failure. The failure mileage was 70,000. Djr.