general problems of the 2010 Hyundai Veracruz

They should not have closed/completed the prior recall that was open regarding the valve cover gasket leak - oil leaks onto the alternator when can cause the alternator to fail. I went to the dealership last year to get it fixed and even per the dealership, they told me this valve cover leak is going to still be a problem even if fixed. It will leak again - and they are right. It is currently leaking again and possibly causing the alternator to fail. . . . . Again. Just this weekend my battery and alternator are failing when I just got them replaced within this past year!.

The contact owns a 2010 Hyundai Veracruz. The contact stated that there was a hard knocking sound coming from the engine. While driving 45 mph, the vehicle lost motive power. The battery power was low. The vehicle was previously taken to the local dealer for TSB number: 21-01-047h-2. The contact stated that the failure was related to NHTSA campaign number: 20v705000 (engine and engine cooling) and 14v415000 (engine and engine cooling). The alternator was replaced; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 117,674.

The contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with knock sensor failure. The vehicle was repaired; however, the failure recurred shortly afterwards. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

Driving at approximately 35 mph check engine light came on p0331 knock sensor - light was cleared drove 14 miles cel was back on. Called Hyundai about the code & knock sensor in reference to all the Hyundai models being recalled for the same problem and a warranty extension being granted. Hyundai advised me to take it to a local dealer for diagnosis and pay the fee of course. I did just that. The dealer clear the codes and sent me home. Cel was on again. Car was back at dealer confirmed knock sensor replacement needed. I inquired about extension of warranty on my car. I was told it's not on the list. Called Hyundai back advised of the confirmation of diagnosis just to be informed that my car isn't covered under the extension warranty. We established that already. I asked to be escalated & was given a supervisor who suggested while the problem is being investigated I could ask the dealer to request goodwill from Hyundai. Denied. Called Hyundai to follow up on my claim, I was advised claim closed my car isn't covered under the extension warranty for the same problem as other models and out of original warranty. Which I already knew. I was trying to find out if my car should be added to the list covered. I was told once the claim is closed it is closed. Hyundai needs to protect the owners of all Hyundai vehicles not just the popular ones. Since they closed my claim that fast. I would love an explanation as to why I was advised to take it to the dealer pay the fee and 25x the price for repair vs an independent shop. This is the 3rd time I've been without my car while it sits at the dealer waiting on parts. I'm left with a large bill, an unsafe engine and no vehicle. Hyundai needs to be held accountable. We shouldn't fear for our safety while driving. Bought in 2011 & it currently has 106,350 miles. Still within the 15 year, 150,000 mile warranty extended to other Hyundai owners whether original or not. I'm the original owner. My vehicle needs to be safe to drive.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving at approximately 35 mph, there was an abnormal odor inside the vehicle. The contact stated that the odor was burning oil. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was an oil leak from the t-joint and that the repair was covered under manufacturer recall number: 197 - oil leak on alternator (engine and engine cooling). The vehicle was repaired; however, the leak recently reoccurred. The contact took the vehicle back to the same dealer who diagnosed the failure and informed the contact that there was oil leaking onto the alternator. The contact was informed that the vehicle was no longer covered under the manufacturer’s recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Our esc light comes on occasionally, many times when making a left turn. Then the throttle quits and the car slows down. We had it in the shop 6 times with no repair.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure and the vehicle is no longer drivable. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact received NHTSA campaign number 20v705000 (engine and engine cooling). The contact stated that while driving, the battery warning light illuminated. There was an abnormal smoke odor and also burning rubber odor. The vehicle was taken to an independent mechanic who informed him that oil was leaking into the engine and onto the alternator. The contact called the local dealer and was informed that the mechanic was unable to repair the vehicle until may 2022. The manufacturer was not contacted and informed of the failure. The approximate failure mileage was 148,000.

The contact owns a 2010 Hyundai Veracruz. The contact had received a recall notification for NHTSA campaign number: 20v705000 (engine and engine cooling) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool showed no unrepaired recalls associated with the VIN.

The contact owns a 2010 Hyundai Veracruz. The contact stated that the front valve cover gasket was replaced by the dealer under NHTSA campaign number: 20v705000 (engine and engine cooling) however, four months later, he noticed that oil was leaking underneath the vehicle. The vehicle was taken to the dealer, where it was diagnosed that oil was leaking from the rear valve cover gasket. The dealer informed the contact that the recall was specifically for the front valve cover gasket replacement and he would be responsible for the cost of the repair of the rear valve cover gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.

While driving to work today on 1/21/2022 my vehicle was traveling at about 35 mile per hours when it suddenly began to slow and was unresponsive to my effort to maintain speed, and then several dashboard warning lights including the check engine light, charging system light, seatbelt light, and then the car began to have a loss of power and stalled. I did have my alternator and battery replaced in February of 2021 when this happened previously. Then I received a notice of NHTSA recall 20v705000 and had the remedy repaired completed in August 2022. I did attempt to have Hyundai USA reimburse me for my alternator repair and a previous repair I paid for related to the fault valve covers gaskets, but they refused my request for reimbursement. Now the problems and potential hazard remains. Thank you.

The contact owns a 2010 Hyundai Veracruz. The contact received a recall notification for NHTSA campaign number: 20v705000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) which stated that vehicle owners would receive another letter when parts were available. After several months, the vehicle was taken for an oil change and the mechanic informed her that oil had leaked all over the engine compartment and the alternator. The contact was able to drive back to the residence and then the vehicle was taken to the local dealer to be diagnosed. The contact was informed that the alternator needed to be replaced; however, the part was not yet available. The vehicle was not repaired. Several days later while driving at an undisclosed speed, several unknown warning lights illuminated and the vehicle lost motive power and stalled. The contact was unable to restart the vehicle and the vehicle was towed to the local dealer. The contact was informed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 149,000. The VIN was not available.

The contact owns a 2010 Hyundai Veracruz. The contact stated that there was an abnormal odor of oil detected. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not available. The vehicle was inspected, and the contact was informed that a second part of repair would be required. The vehicle was not repaired. The contact was informed that the parts were backordered until 2022. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 135,000. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at 30-40 mph, the vehicle inadvertently stalled. The contact was unsure whether there were warning lights illuminated. The contact pulled into the parking lot of his workplace and parked the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the alternator needed to be replaced. The contact stated that the vehicle was repaired. The contact stated that sometime after the repair, the vehicle would make abnormal rattling sounds while driving. The contact received a recall notification for NHTSA campaign number: 20v705000 (engine and engine cooling) and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the alternator and the valve cover gasket needed to be replaced; however, the dealer informed the contact that the parts for the recall repair were not yet available. The dealer advised the contact that the vehicle was unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact had been awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 148,000. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 32 mph, the vehicle stalled. The contact stated that the battery warning light was illuminated. The vehicle was towed back to the contacts residence where an independent mechanic arrived to inspect the vehicle. The vehicle was diagnosed with the battery and the alternator needing to be replaced. The battery was replaced however, the failure occurred. The contact was relating the failure to NHTSA campaign number: 20v705000 (engine and engine cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 206,000.

Manufacture has not come up with a fix for current recall. They are taking to long. Have sent out the same recall letters 3 times. Car shut off when turning lost all power to car had almost no control, oil is dripping onto alternator from valve cover leak.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 35-40 mph, the vehicle loss motive power and the brakes and steering wheel became firm. The battery and check engine warning lights were illuminated. The contact performed a self-diagnosis as an alternator failure. The contact stated that the alternator was covered in oil. The dealer was made aware of the failure and informed the contact that there was a recall with NHTSA campaign number: 20v705000 (engine and engine cooling) associated with the VIN. The contact was informed that the vehicle needed to be taken to the dealer for diagnosis. The contact was informed that the diagnostic result needed to be sent to the manufacturer for repair approval. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was 127,653.

On 4/23/21, I went to start the vehicle (which is our only vehicle to transport our children), but it did not start as if the battery was dead. My husband tried to jump the vehicle, but it died as soon as jumper pack was taken off. Later that day, my baby became very ill and we had to go to urgent care. My husband only has a work van that does not have seats to transport passengers, so he put the car on a charger for a bit and the car started. While on the highway, the vehicle suddenly lost power, but we were able to coast off the highway onto an exit. We jumped the car with a jumper pack and made it to the urgent care. On the way home, we were able to jump the car with the jumper pack to get it started, but the vehicle once again lost power on the highway. We then tried to stay off the highway, but the vehicle kept losing power and we had to jump it every time we had to stop, which left us blocking traffic multiple times. We were able to jump the car and get it into a parking lot, but the car would not start with a jump after that. We had to leave the vehicle in a parking lot from 4/23/21 until 4/25/21, when my husband was able to use his work van and a car trailer to tow the car to the Hyundai dealership. He looked at the car when he dropped it off and the alternator was covered in oil, which caused it to go out suddenly. There is a current Hyundai recall on the car over the issue, but there is no fix. The dealership said we have to pay for repairs out of pocket and hopefully get reimbursed later. This is a large unexpected expense when we are already dealing with employment issues related to covid-19. Thankfully, no one was injured over this major safety issue while losing power on the highway and city streets. Manufacturer recall number 197 NHTSA recall number 20v705000 per NHTSA. Gov website.

- oil leaks causing harm to the function of the car. Yes, available for inspection. - the safety of our family was put at risk since we were left stranded at the airport on a late, hot Sunday with a broken car, & a two year old. -the vehicle was inspected by our car shop at c & r, tire: 602-493-5258 17434 n cave creek rd, phoenix, az - the problem has been confirmed by the the important safety recalls we have received in the mail regarding oil leak on alternator. - all maintenance up to date. Hello, my husband and I bought a 2010 hyunday, Veracruz in 2018 before the arrival of our first son. It has been our first family car. Last year we began to receive important safety recall notices (three total). We didn't think anything of it since the vehicle was working just fine and we keep up to date with the maintenance of the vehicle. But then in the fall of 2020 our car troubles began relating to oil leaks. I called the Hyundai dealership for help and was turned away, saying "there was no current remedy".   our first bill came out to over $1,200 this past fall (2020). It was a significant amount of money but we were hopeful that the issues had been resolved at c & r tire shop. Less than 6 months later we were at our car shop again due to oil issues and having to make another significant payment of $1,560. 17 on 3/02/2021. At this point we felt very discouraged but once again were hopeful that the car would run well after that. However, we were wrong.   on Sunday, April 11th our family of three: my husband, two-year-old son, and I went to the airport to pick up a friend. While we were waiting for her arrival all of the lights in our dashboard lit up, the car died, and we were left stranded at the airport with no a/c and no way to get home. I ended up having to take an uber with my son home and my husband spent hours at the airport trying to find a toe truck on a hot Sunday evening.   after finding no remedy, we changed the alternator ourselves and problem is solved.

The contact owns a 2010 Hyundai Veracruz. The contact stated that the vehicle had experienced an engine oil leak. The contact stated that the engine oil leaked onto the alternator and caused the alternator to fail. The vehicle was taken to the dealer and repaired under NHTSA campaign number: 14v415000 (engine and engine cooling); however, the failure reoccurred. The vehicle was taken back to the dealer, who informed the contact that recall repairs were completed one-time free of charge. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

The contact owns a 2010 Hyundai Veracruz. The contact stated that while operating the vehicle, the engine suddenly started to fail while the vehicle jerked and hesitated. The vehicle was able to be driven to the local dealer who indicated that engine oil had leaked onto the alternator and the alternator needed to be replaced. The vehicle was repaired however, the failure later recurred. The contact indicated that the vehicle was later serviced under NHTSA campaign number: 14v415000 (engine and engine cooling). The manufacturer was also notified of the failure. The failure mileage was 131,000.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the valve cover gasket was leaking oil. The approximate failure mileage was 140,000. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 60 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that engine oil had leaked onto the alternator and the alternator needed to be replaced. The alternator was replaced but failed to fix the failure. The contact inspected the vehicle and became aware that oil was still leaking onto the alternator. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 160,000.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that there was an oil leak coming from the engine. Parts distribution disconnect. The failure mileage was unknown.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle shutdown and was towed to a certified mechanic. The battery was replaced however, shortly after, the alternator failed the vehicle was towed back to the same mechanic and the alternator was replaced. The contact took the vehicle to the dealer and the dealer declined to assist because the contact had the vehicle towed and repaired by an independent mechanic. The approximate failure mileage was 85,000. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact stated that oil was leaking onto the alternator causing the starter to become inoperable. The starter was replaced however, the failure recurred. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling). The contact stated that while driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was towed to the residence and the contact’s husband inspected the vehicle and noticed that there was oil leaking from the valve cover gasket onto the alternator and battery. The contact’s husband replaced the alternator and valve cover gasket himself. The vehicle was then towed to the dealer. The dealer informed the contact in March of 2021, that there was no remedy for the recall repair. The vehicle remained at the dealer. The contact was informed by the dealer that the remedy was available however, they would not perform the recall repair due to the engine failure. The manufacturer was made aware of the failure and informed the contact that the part was not yet available. The failure mileage was unavailable.

Vehicle's engine compartment burst into flames while I was driving, without any warning, there was no collision. Completely destroyed entire front end. Fire department couldn't find the cause. Unknown.

My was husband was dropping me off at work driving back home which is less than 5minutes from my job on a street there was a loud pop and the driver on the side was yelling the car was on fire he pulled over took my sweater out of the vehicle and put the fire out.

I had a recall #121 which was correct at 50,000 miles. The value cover leaks and drips onto the alternator. 25,000 miles it happened again. I was driving my car yesterday and all lights came on so I turned to go home. Call thornton road Hyundai in lithia springs, GA and the service manager told me to bring in my car cause its still covered cause I had 74,500 miles on my car. My husband had to charge up my battery just to make it to the dealership. I got there and I went to service and spoke with this lady and I explained the situation and she said that I didnt speak with anyone because she was the service manager. So she gave me an attitude saying it was already done and they will not do it again. So my husband and I drove home and I broke down, my car stopped on me and it was smoking a little and we had to charge the battery again just to get the car into gear and had to get one of his friends to tow my car home. If they would of fixed the problem right the first time then this problem should of not happened 25,000 miles later. They put my life in danger when I was forced to drive home and broke down on a 2-way highway.

Nhtsa recall number 20v-705. The engine value cover gasket leaks oil onto the alternator. My engine has been smoking for six months (January 2021-present). This problem was not repaired correctly under a previous recall in 2014. In 2016 the problem persisted and my car shut off unexpectedly, causing me to stop in the high speed lane of the massachusetts turnpike, nearly resulting in a major accident and fatality. The value gasket and alternator was replaced the day after the incident but the problem has emerged again. I have received two notices from Hyundai in last few months under recall 197 stating that a "remedy is being prepared" following the NHTSA recall order of November 2020, but to date no remedy has been noticed. Hyundai customer service suggests that I pay for the repair myself at the dealer and seek reimbursement from Hyundai America myself but I lack funds to do so. As stated, the engine is smoking, the check engine light is on, and I fear for my family's safety. This vehicle is needed for transportation to work and to purchase essentials. Hyundai's response to this issue has not been timely. By this complaint, I am respectfully requesting the NHTSA to order Hyundai to directly reimburse my local dealer for this critical repair so as to remedy this dangerous situation. Joseph m. Rossignoli cell - 401-316-1860; joseph. Rossignoli@nationalgrid. Com.

2010 Hyundai vera cruz. Consumer writes in regards to alternator and the front valve cover recall. When the consumer arrived at the dealer, to comply with the recall, he was informed there was no approved remedy for the issue. Recall # 14v415000.

The contact owns a 2010 Hyundai Veracruz. The contact stated his wife was unable to start the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the alternator to be replaced for a second time. The vehicle was repaired but experienced the same failure three years later for a third time. The contact took the vehicle to another local dealer: southtowne Hyundai of newnan (800 bullsboro dr, newnan, GA 30263:(770) 253-1407), where it was diagnosed with needing the alternator to be replaced for a third time. The vehicle was repaired for a third time. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer (southtowne Hyundai of riverdale) was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.  .