Suspension Problems of Infiniti G37

The dealership sold me a car with a rusted subframe without disclosing the condition of the subframe. The car will not pass inspection because of the subframe. I have had two independent inspection stations tell me this car is unsafe to drive. When I contacted the dealership about this, they said it was my problem, not theirs.

See all problems of the 2009 Infiniti G37 🔎.

Inspection of vehicle exhibits extreme front subframe crossmember deterioration where condensation from air conditioning leaks onto and sits on crossmember. Afftected unit shows severe corrosion only on one side. This appears to be a very common issue surrounding vehicle model generation. Can lead to the front right control arm becoming unsupported and leading to loss of control of vehicle and fatal highway accident. Please investigate weather this issue is a safety concern from an engineering issue and requires corrective action from the manufacturer.

See all problems of the 2010 Infiniti G37 🔎.

My Infiniti sustained front subframe damage from road debris on sept 27, 2020. Upon inspection I saw the damage and filed a claim with allstate insurance (claim #060646535) on Nov 11, 2020. During the claim allstate refused to pay for a new front suspension member (infinity part number 54401-jk00b) and demanded a used part, taken off a salvaged "junk yard" car be used. I inquired about the testing done to confirm structural integrity of the "recycled" part and found only a cursory visual inspection was done. Because allstate would not pay for a new part I could not get the car repaired at the dealer as the dealer only puts new parts on cars. So I took the car to caliber collision, 1203 Ave k, plano, texas 75074. Caliber was able to "work the system" to get allstate to pay for a new part. My understanding is body shops deliberatly purchase used parts for a low quality supplier then reject the part and then allstate allows a new part to be purchased. Just a little "fooling" the insurance company. So compliant #1 is why allstate is allowed to put untested major structural parts from junk yard cars onto cars on us highways. This is similar to the state farm bonding vs. Spot welding repair done on car roofs which caused injury and a major lawsuit. My compaint #2 is that caliber re-used the single use "crush nuts" which secure the suspension to the unibody despite being shown that infinity lists these as 1 time use parts which must be replaced. I found this out was was told that if I purchased the nuts I would be reimbursed and if I installed them myself my warranty we remain in force. Now I cannot get caliber to reimburse me the $17. 28 for the new crush nuts. How can body shops be allowed to not follow auto manufactures safety driven requirements and re-use crush nuts that are one time use only. Another major safety concern on the same repair.

Severe vehicle and steering wheel vibration when moderate to heavy braking at speeds over 40 mph. Moderate vibration in steering wheel during normal driving on semi-rough surfaces. After inspection, it was determined that the entire rack & pinion assembly had about one inch of play and required replacement. Manufacturer has released a TSB concerning this issue.

Travelling at approx. 25 mph on a surface street, the front right wheel dislodged from the vehicle, causing the vehicle to go out of control the wheel hit the side of a parked car, and my wife (driver) hit the side of the next parked car, before coming to a stop. Infiniti's inspector stated that the "knuckle" broke, and that is what caused the wheel to dislodge. However, as of now, Infiniti is assuming no liability in this accident.

See all problems of the 2012 Infiniti G37 🔎.