Service Brakes Problems of Infiniti JX35

The contact owns a 2013 Infiniti Jx35. The contact stated while driving 20 mph, the vehicle failed to accelerate as needed. The abs system was activated. The contact stated while driving 20 mph the vehicle independently accelerated to 60 mph. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The contact stated that the failure was related to NHTSA campaign number: 13v445000 (service brakes, hydraulic, electrical system). The failure mileage was approximately 161,000.

See all problems of the 2013 Infiniti JX35 🔎.

Transmission failed at 101000 miles. Going 70 miles a hour on interstate. It slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fan, maf throttle and purge valve at 90000 miles, which none is covered. I did pay $3000 for a extended warranty up to 116000 miles. But this transmission is a worldwide Nissan problem and should of been recalled. Also my bci continues malfunctioning. I've only had the vehicle since February 2022.

At very light stop such as red light or stop sign, my Jx35 has tightened the seat belts in the front so hard that it pulled me and my passenger back into our seats. When this happens, the brakes go very soft at or before the set belts tighten. The dealer could not find anything wrong, this has happened numerous times in the past 3 months.

Today I had the ultimate scare. I was driving down the freeway when my seat belts locked and my truck hit the emergency brakes. No one was in front of me but there was a 18 wheeler behind me. He swerved to avoid hitting me from the back. I completely went into a anxiety attack and had to pull over once the car released the brakes which only lasted a minute. I called for help because I couldn't breathe and could not drive. I could have lost my life today all behind a dumb vehicle that suppose to keep me from crashing. It's been park and I refuse to drive it. Thankful my kids were not in the car yet.

1. Pedal intermittently loses pressure when slow speed stops. 2. Pedal goes close to floor at complete stop with light pressure. 3. Noted "air sucking" or creaking sound from brake pedal upon release 4. Brakes would "pump back" to normal if I took my foot off brake and repressed mentioned to Infiniti dealership twice when brought it for service and they found nothing wrong. Infiniti forums describe exact situation with abs actuator issue. . Read more...

I am writing you now it is because at this point driving my 2013 infinity Jx35 for the second time had put my life on the line. I was driving on 75 north on wesdnesday November 21, 2018 around 4:30pm and suddenly, the front right tire of my car just came off causing damage to other drivers car. I always service my car at infinity, do all the recommended services on the car and still cannot feel safe driving that car. I had a brake service done on my car on my last oil change which however is now showing that the tires were not screwed properly all the way. I am seriously disappointed and even scare of putting my family back in that car. The first time this happened, infinity declined all responsibility stated that it looked like the car had been in an accident which was not true because it hit the sidewalk when the wheel started shaking and bounced the car. The first time right after we purchased the car, the wheel started shaking in the middle of the road and bounced the car to the nearest side walk. This time, the tire just ran off of the car in a middle of the highway.

1. Pedal intermittently loses pressure when slow speed stops. 2. Pedal goes close to floor at complete stop with light pressure. 3. On several occasions, it triggered the seat belt restraints which was scary. 4. Noted "air sucking" sound from brake pedal. 5. Brakes would "pump back" to normal if I took my foot off brake and repressed.

My car has intermittent braking issues, I took the car to the dealer while still in warranty , they drove it for a week and it seemed fine. The brakes will intermittently go all the way to the floor and my car will not stop, it has caused several near accidents. The brakes can be pumped a few times and it will typically recover only to happen again.

When slowing to a stop on a city street downward incline the brakes will fade and the seat belt pretensioner will fire. Seems to be related to intelligent brake assist or abs system. I have read about others having the identical or similar problems on line but infinity acts like they never heard of the problem. We have taken the car to the dealership with no resolution of the issue. We get the run around from infinity consumer support.

The contact owns a 2013 Infiniti Jx35. While driving approximately 35 mph, the vehicle hesitated to stop when the brake pedal was depressed. The contact heard an abnormal sound once the brakes were applied. The failure recurred multiple times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact was made aware of NHTSA campaign number: 13v445000 (electrical system, service brakes, hydraulic); however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.

My jx has tightened the seat belts in the front so hard that it pulled me and my passenger back into our seats, the motor engaged. When this happens, the brakes go very soft before the set belts tighten. I have ended up in the middle of an intersection a few times. The dealer could not find anything wrong, this has happened 5 times in the past 2 months. I called Infiniti consumer affairs and they told me to go back to the dealer who said they can't do anything. I asked for the issue to be escalated on the Infiniti side. The car should not feel like it is not going to stop. This issue did not happen all in the same place, it happened in 4 different locations in san antonio and 4 of the times, there was not a car in front of me when this happened. There is a serious issue with the braking system on this car. Maybe this is related to the safety systems? maybe the car thinks it is going to be in a crash, but if that was the case, wouldn't the motor kick in and stop the car?.

I am requesting an investigation on the automatic brake system on the Infiniti Jx35, 2013 model and the fact that it should not go off when you are driving normally and not about to rear end another vehicle. On Saturday October 25, 2014, I was driving my 2013 Infiniti jx 35, with a passenger down a 30mph road traveling at approximately 33mph when I saw a 1-2 foot wide metal construction covering on the street ahead. It was fairly flat and appeared that I could easily drive over it at a normal speed. As I moved my foot off of the gas to slow down and started to move my foot gently (barely touching) on the brake, warning beeps began to sound and immediately my automatic braking system forcefully engaged and strongly forced my vehicle to a complete stop throwing my daughter and I forward very hard. Luckily no vehicles were behind me because they would have ended up rear ending my vehicle. A sore neck was my only injury. It was a very scary situation to be thrown suddenly into a complete stop. I went back to the location Monday morning early and took pictures of the road and a video of other cars traveling over it. Most of the cars did not stop at all and continued over the covering traveling 30 - 35 mph. There was not a car in front of me at the time of this incident which is what the automatic braking system is supposed to warn.

I called nalley Infiniti of marietta to set up a service call in response to NHTSA recall 13v-445. I was transferred to a female service writer. She asked if I had this car serviced there in the past. I told her no because the car is new. She told me that they are "waiting on parts" and that I should call another dealership. When I asked her what other dealerships were in the area, she told me I should look online. When I asked if she could call me when the parts came in, she said she could not do that. I was really shocked at her lack of interest in helping me. I called back the next day to try to find out who I spoke to. The receptionist told me that it must have been one of their off-property service writers because there were no female writers on property. I then spoke to my regular service writer, and he set up an appointment for me. He also told me there are no parts involved - it is just a matter of software. I really regret that I did not ask her name the first time; however, I do hope that this matter will be investigated as I feel strongly that she was simply trying to get rid of me so that nalley would not have to do the recall work. Please feel free to contact me if you have any questions.

There was a couple of inches of fresh snow on the streets. This was the first snow that the car has seen. The brakes do not work in snow. When the car starts to skid in the snow, the anti lock brake feature appears to kick in, which causes the car to not brake at all. Car simply cruises forward without any braking at all. Pumping the brakes appears to actually help the situation in that it seems to reset the anti lock feature and allows the brakes to at least temporarily apply before the car's computer switches them off again. In this incident, there was a slight downhill incline, car cruised into rear end of car that was stopped in front.

Nhtsa campaign id no. 13v139000. Started car. Pulled out of parking lot. The brakes in my 2013 Infiniti Jx35 had a complete failure and would not stop car at all. To avoid oncoming traffic pulled over to a grassy area and crashed into a brick structure.

The contact owns a 2013 Infiniti Jx35. The contact was driving approximately 20 mph, when the brakes became unresponsive. As a result, the contact crashed into the rear of another vehicle. There were no injuries. A police report was not filed. The vehicle was towed to the dealer for diagnosis. The manufacturer was made aware of the failure and stated that a technician would inspect the vehicle to determine the cause of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 23,000.

Upon approaching an intersection my wife was braking to a stop. There were some bumps in the road (slight washboard) that appeared to upset the braking system. The seatbelts contracted quickly and took up any slack and became very tight. The brakes did not respond and resulted in a very hard and ineffective pedal. The car ended up 1/2 way into the intersection or further by the time it stopped. It truly seemed to take an additional 2 seconds to resume working. This also happened the previous weekend when I was driving. This time I was approaching a red light and applied the brakes. The road also had a few ripples on it and the brakes did not respond to my now very hard foot. The seat belts tightened like I mentioned above and we ended up fully across the intersection by the time we stopped. I had a car full of kids and this would have been a national story had someone been coming through the intersection. Thank heavens it was clear. I've driven many cars and never had anything like this happen before. It is very unsettling.

The contact owns a 2013 Infiniti Jx35. The contact stated that while driving approximately 30 mph, the brake pedal was depressed upon making a turn. The vehicle failed to decelerate until after several attempts. The failure recurred on a separate occasion and the vehicle was towed to the dealer. The manufacturer was notified of the problem and they replaced the vehicle with a different model. There was a voluntary recall issued by the manufacturer prior to the purchase of the vehicle. The recall was related to the brakes. The dealer did not perform the remedy repair before the vehicle was sold. The approximate failure mileage was 800.

I was traveling approximately 45 mph on route 73 in marlton NJ. The brakes locked (without me braking) this seemed to be the auto emergency braking system. There was nothing in front of me- no car, person or obstacle. The car behind me needed to swerve to avoid me. This is a serious safety concern. This happened one other time and it didn't occur to me the seriousness the first time because I was reversing slowly. Again there was no obstacle and no reason for the car to suddenly brake. The dca was not in use at the time either. This is the second serious safety issue I have had with this vehicle. First was the front passenger airbag - would not engage while an adult passenger was seated. This eventually got corrected after 4 visits to the dealer.

Exiting freeway. Half way down the off ramp, applied brakes -- no brakes, complete failure. Applied emergency brakes and pumped brake peddle vigorously. Finally car came to a halt and I was able to avoid cross traffic and avoided injury and damage.

I leased my jx in June 2012. This is the vehicle's 1st model yr (released in April 2012). I leased it because I have two young children, I am 24 weeks pregnant, and the jx boasts many many safety features. One of these safety features is the intellect brake assist(iba). If the vehicle senses you are about to have a front end crash, it will automatically bring the vehicle to an immediate stop. After purchasing the vehicle, I read online that there is a glitch with the iba - that it was engaging the brakes even when no accident was eminent. I drove straight to the dealer asking to disconnect/turn off the options that allow the vehicle to stop automatically when in forward motion. They said that what I read online was an isolated incident (ironically in the area in which I reside) and that I shouldn't have any problems. I explained that I wanted it turned off anyway - I didn't feel safe knowing that it could happen to me. When the vehicle stops, it jerks the seatbelt tight, and I don't want that risk to my unborn child unless an accident is actually about to occur. They took the car in and when it emerged they assured me that all of the frontal brake assistance was turned off. 12 days later I was driving w/my 7 yr old, and when I drove over a bridge, the vehicle came to a dead stop, and all of our seatbelts locked up. Fortunately, the driver in the vehicle behind me was able to stop in enough time that he didn't hit me. I called the dealer where I leased the vehicle, and the service department explained to me that it is a known problem, and Infiniti is working on a fix. I have learned that this problem has been known since may 2012 which is prior to my purchase. I am also told that this particular bridge is the only culprit in the entire country because it has too much metal. I will not drive this vehicle and jeopardize the lives of my family and others.

I bought the jx 35 on April 17, 2012 looking to downsize and because of the safety features. About a month into owning the car, as I was driving the iba (intellect brake assist) suddenly stopped my car to a complete stop on a bridge. There were no cars in front of me, and luckily the car behind me wasn't driving too close to me or I would have been hit. My seatbelt tightened as well. My 2 year old daughter was with me. I immediately drove it over to the dealership and they turned the iba off. 2 weeks later I was driving with my mom and daughter and it happened again on the same bridge!!! we were stunned as the car stopped and our seatbelts tightened. Again, no accident, as no one was driving too close behind me. Once again I drove right to the dealership where they kept my car. It was there for 28 days while technicians from bosch and Infiniti came to test my car over several trips back and forth testing new software. It did happen to the technicians with my car as well on he same road along with another jx from the lot with iba. Nissan Infiniti corporation did nothing to help me get out of this car, their consumer affairs dept is horrible. My dealership did help, and got me out of the car with my full money back. Even with my money back, I am unsettled knowing this can happen to someone else.