general problems of the 2004 Infiniti M45

Hello, I own a 2004 infinity M45 and I wish to file a complaint. My gas gauge doesn't function properly and it reads half full at empty which caused my wife to stall out at night!!!!! on the highway!!!!! I thought it may have been just my car at first until I googled it realizing there are thousands of identical incidents. My check engine light is also on reading p0461 faulty fuel sensor. I hope someone can get infinity to fix this situation seeing its obvious that this is a manufacturing issue. . . Thanks for your time in advance. . .

This vehicle's year, make and model has a known fuel gauge issue that Nissan/Infiniti chose to ignore for the longest time. I thought I was one of the lucky ones because my car didn't have the issue but it happened back in September of 2011 while driving home from work. Luckily, it was only me in the car and I was able to coast onto the shoulder and call my wife to bring gas for me.

This car has a well-known issue with the fuel gauge where it no longer works correctly. This resulted in my car running out of fuel as the instrument was not working correctly to notify me of my correct fuel amount, leaving me stranded on the highway. I believe this issue is already under investigation by the NHTSA. A recall should have been issued for this as it is a manufacturer defect.

Car had no fuel despite gauge reading. Traveling 65mph in left lane of crowded rush hour traffic on garden state parkway with no left shoulder. Very dangerous series of right lane changes and coasting in neutral to exit traffic. No accident or injury but challenging situation that did not need to happen since we all know these gauges will fail but not when. Engine has always burned oil. Requires a quart after 2,000 miles to get to next oil change.

The contact owns a 2004 Infiniti M45. The contact stated that while driving 60 mph, the fuel level gauge displayed a gasoline level reading of one half full yet the vehicle stalled due to lack of fuel. The contact took the vehicle to a dealer and the dealer stated that the fuel gauge would need to be replaced. The manufacturer stated that since the vehicle was no longer under warranty, the contact was responsible for the repairs. The contact noticed numerous complaints regarding the defective fuel gauge online but the manufacturer had not issued a recall. The contact stated that the vehicle was not driven due to the defective fuel gauge. The failure mileage was 73,500.

As a follow-up to an earlier post (odi id number: 10369584) I took my vehicle to the Infiniti dealer in roswell georgia and when looked at by competent technicians who actually broke down the vehicle, it was determined that I have a faulty gauge cluster (expensive but the guys here know their stuff, are thorough, and know a bit about customer service). Even after being properly diagnosed Infiniti consumer affairs (ica) still refused to compensate (wish they had just told me that in the first place). The most infuriating thing is that ica acts as if they never heard of this problem before. . . Do they not have access to the internet. I searched and before the first dealer even looked at my vehicle I knew two things; 1) the problem was common based on the number of blogs and the fact that there wasn't a lot of these made in the first place, and 2) that it was most likely the gauge cluster as almost every instance of owners having their fuel sending unit replaced ended up having the same problem again.