Headlights Problems of Infiniti Q45

2004 Infiniti Q45 lemon this automobile has an in-service date of 12-17-04, purchased by me on 02-08-08 at 26,670 miles with 10 months remaining on the time warranty that's expired. It was returned to major Infiniti on 09-29-10 with 42,171 miles ^0,000 warranty) and an inoperative drivers seat (no rear/forward function) fixed in an unsafe position for me and impossible for my wife - (7) inches shorter. After diagnosis, major informed me the repair cost would be $1300 and that Infiniti refused any warranty responsibility. I called Nissan consumer affairs and spoke to emily who gave me a file # [xxx] and told me a regional specialist would call within two days, next day, September 30, I called nca again and talked to [xxx], regional specialist. She told me I couldnt have an answer on nca covering the seat problem until Monday 10-4-10. October 1, I authorized ordering of the seat adjuster assembly as I had no option since our other car would be unavailable after Monday. [xxx] called October 4 and said Nissan would do nothing toward a warranty repair. My complaint: first, an inoperative drivers seat should qualify as a safety-related defect. My wife and I drive with a 9 inch height differential and with an inoperative seat - as it was - she couldnt drive without perching on the very front edge. Without a seat belt. I had no option but to repair this seat or abandon any notion of driving out of town. If we drove out of cell phone coverage and I became unable to drive, as in an emergency, my wife would be compelled to drive us without the security of adequate seating and seat restraints. Second, and another reason my complaint, this car has a history of electrical problems: cd @ 28395; cruise control @ 32442; battery@35193; headlight ballast and lamp @ 37694. Unrelated brake replacement @ 36396. A driver's seat should qualify as safety-related. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Have had 3 hid headlight actuator/ballast failures, leading to inoperative lamps (two left side, one right side). The ballast is a high-voltage transformer that drives the discharge lamps. Occurrences at 24k, 95k, and 105k miles. Car only has 110k. First failure replaced under warranty. Last two repairs almost $1,000 ea for parts and labor (must remove entire front fascia of car to reach ballast units). The part appears to be serially defective, with the obvious safety hazard of having only one working light until time and money for repair are found. Calculated mean time between failure seems to be one thousand operating hours or less.

See all problems of the 2002 Infiniti Q45 🔎.

Vehicle unsafe to drive at night because of the short range that the normal headlights illuminate. (nar) transfered to rulemaking.

Vehicle unsafe to drive at night due to the short distance that the headlights illuminate. The consumer requested that the dealer adjust the headlights but was told that they could not be adjusted. The consumer contacted the manufacturer who indicated that the car meets government specifications which were enforced at the time of production.