general problems of the 2014 Infiniti Q50

Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.

My car was driving along and all of a sudden the steering wheel got extremly tight and the car was hard to steer, I had to pull over turn the car off and the light was still on, I was like 2 miles away from my house, talking to a neighbor that has same car different year, stated to check recall his call did the samething years ago when we had a cold (low temperature) winter and it was replaced by Infiniti dealer. I never had any issue with this car until now. It's been really cold. Also this car has issues when it rains, it doesn't want to start, I have check out many videos stating the sunroof leaks or tubes for sunroof gets clogged and leaks into the bcm or ecm system causes damage and dash lights. Im not a mechanic but I know that this is something Infiniti/nissian should highly look into. Just a girl,but I know multiple people shouldn't be posting the same concerns on their cars and it's not being looked into.

The contact owns a 2014 Infiniti Q50. The contact stated that while driving at various speeds, the message "no key detected" was displayed. The contact waved the key fob around the start/stop button and the message ceased. The contact stated that the light around the start/stop button was orange but was green before the failure. One day while driving the vehicle, the engine failed to shut off after shifting into park(p) and pressing the start/stop button. The contact made several attempts to turn off the vehicle. The message to "visit the dealer" was displayed. The vehicle was taken to several independent mechanics before finding a mechanic that was able to turn off the vehicle by removing the starter fuse. The mechanic advised the contact to tow the vehicle to the dealer. The dealer performed a water test and discovered that there was a leak in the sunroof, which had caused the failure. The mechanic discovered that water had leaked through the firewall in the body control module (bcm) causing the failure. The contact was provided an estimate, and the vehicle was repaired. The contact stated that after the repair, while the vehicle was idling, the vehicle intermittently jerked. There was no warning light illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

Valve body failure.

Engine overheating and system not keeping engine cool, locks don’t work.

A short in the hybrid system's fuse relay caused the air conditioning control unit and compressor to fail. This further shorted out the hybrid junction box causing the hybrid battery recharge and power management system to malfunction. Gas mileage was very adversely affected and the hybrid system would have eventually failed causing a potential safety issue where the vehicle could lose propulsion suddenly while driving.

The top of my drivers side heated seat got so hot it melted the leather without the heated button even being pushed in the on position.

The chassis control module error light just come on . . . . Also the gps and radio there is no sound and wont tune in the in touch not working.

Tl the contact owns a 2014 Infiniti Q50. The contact stated that the vehicle failed to turn off when attempted. The contact also stated that the keyfob was not recognized. The contact stated that the vehicle shut-off only after running out of gas. The vehicle to was towed to lupient Infiniti milwaukee (10595 w. Arthur avenue, west allis, WI 53227, (262) 649-2236) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 66,000.

Our front right bumper was just slightly damaged when back out of our garage. It was very mild cosmetic damage that occurred at only a speed of perhaps 5 mph. Original body work estimates came in at $2,000 only to spiral out of control with the steering modules being replaced them steering rack before the car was ultimately totaled as the steering programming was still off. Upon research we found out that this particular model was plagued with electronic steering issues which appeared to be addressed under multiple recalls. The insurance company stated that they have videos of the steering wheel going crazy back and forth wildly after the modules were replaced. I am extremely concerned that such an insignificant bump could not only result in totaling a vehicle but could jeopardize a driver's safety with the steering issues.

Navigation and audio system malfunction, it just stop working. I was told all 2014 has this issue and I have to get a new dcu installed. The dcu in the 2014 and 2015 has not been working.

I had 2 right side headlights blown out the led and Infiniti says this never happens but it happen to me 2 times on the same exact side and the lights inside my car flecker and burn out.

The chasis control system error warning iis on also key system error is on alsso the radio works but no sound from speakers.

While driving, the car lost all power, steering and breaking capabilities. All of the dash warning lights lit up. Infinity replaced the abs system.

First instance: while driving on the highway going 60mph my car powered down, preventing me from controlling the car. The gauges and lights inside the car went dark and mph went to 0. I lost electrical power and after 1 minute the car is back to normal. Second instance: as I was pulling into a driveway and went over a bump the car lost power and powered down, I naturally pressed the gas before I understood what was wrong, the car powers back up as I'm pressing the gas and caused me to almost hit another car.

The computer for navigation and also the sound system and who knows what else just stopped working. I ran it through a car wash and the computer was working before and after I left the car wash and the computer has not worked since. .

Q50 backup camera malfunction. After 3 years and 8 months (33000 miles) the backup camera display stopped working properly, it often just shows a black or white screen with no view behind the car when put in reverse, even after waiting 60 or more seconds for the apps to load or rebooting the system as suggested by the dealer. My Infiniti dealer replaced the display module but it didn't help. The problem happens day or night when putting the car in reverse. The dealer says according to the Infiniti tech support staff there is no solution to this problem. Infiniti consumer affairs says according to their tech, "it is a normal characteristic of the vehicle". Its normal for the camera not to work because its happened to a lot of Q50 vehicles. They refuse to fix the problem under warranty. This is second Infiniti I have owned but it is the last. They don't honor the factory warranty. I have multiple videos of the problem.

Unsafe vibration and uncontrollable steering when breaking over 40 mph. Sonar sensors doesn't not work at all. When traveling on the highway or streets and above 20 mph when breaking for a traffic light there is an intense vibration that shakes the car and steering wheel, also make turning, controlling the steering wheel and staying in the lane extremely difficult!.

While driving down the road the gauge cluster completely reset itself and none of my gauges (including tach and speedo) were operational for a period of approx 5 secs until is reset itself. Issue occurred at 8:45pm Jan 3rd, 2017 during rainy conditions. Temperature about 45 degrees. Had just completed a medium sweeping 90 degree right hand turn and was driving straight coming over the crest of a small hill. Car was in sport mode and manual shift mode with 3rd gear selected. Speed was about 40mph on a county road. This is not the first electrical issue with this vehicle, please note ongoing backup camera issues previously reported.

The telematics control unit my 2014 Infiniti Q50 will be inoperable by 12/31/16 based on a notice received from Infiniti on 12/6/16. Infiniti has indicated this is because att will discontinue support of the 2g technology the system is designed to use. . Read more...

Backup camera sometimes fails to initialize after starting the car. Sometimes it doesn't come on at all (especially at night), and sometimes it comes on so dim at night that it's impossible to see anything (there seems to be a day [dim] and night [bright] brigness/contrast mode and it's like the day mode comes on even though it's night). Backup camera also always takes at least 30 seconds after the car starts up to show the gridlines and "check your surroundings" warning message. Well beyond the 6 secs recommended by the NHTSA. Infiniti claims that the camera is operating as designed and can take up to 90 seconds to load. I never have gridlines or the proper warning lines when I back out of a space (the system is simply too slow). This is very concerning to me as the camera does not always work at night when I need it the most. Even more concerning is Infiniti's complete refusal to investigate and remedy either of the 2 safety issues I am currently writing complaints about (this backup camera issue, and the issue with my brakes wearing out way too early).

I live in a one family house with an attached garage. My wife parked the car,with 1/3 of a tank of gas,in our garage about 6:30 pm on August 17. She thought she had pushed the button to turn off the engine, and exited the car taking the Smart key with her. About 9 the next morning, while walking my dog, I felt heat coming from the garage and opened the door. It was very hot to touch. I then touched the car and burned my hand. I called our local fire department and they pulled the car out of the garage. The car was so hot, a cd in the door compartment melted. The firemen explained that my wife and I and our dog, could very easily have been killed by carbon monoxide and the entire structure could have burned from the heat. I have since learned that what happened to me is a common occurrence and people have died as a result. Even if the Smart key is not near the car, it will continue to run until it is out of gas.

Tl-the contact owns a 2014 infinity Q50. The contact stated when backing or in reverse the vehicle back up camera has failed. The vehicle was taken to the dealership where it was diagnosed that there was no defect. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage is 7,000. Ng.

Complete power failure around navigation and radio. Lighting went dark and then powered up 5 minutes later while driving.

First incident of this happening was during a trip to white plains, where the navi and info touch system would randomly restart. Within the 45 minute drive the system has restarted twice on me, and at the most inconvenient times, where I really needed to see the directions. I didn't pay it any mind at first since it was essentially an electronic item and like all electronics, it reboots from time to time. But needless to say that it has been more then inconvenient, to the point where it is useless. I have used the navi system on my phone more then the navi system itself, because it is unreliable! I have brought it to the dealership twice already and according to the dealership "if we can't reproduce the issue, Infiniti won't troubleshoot it". Even though I have video footages of the issue happening as I was driving, in different time stamps and locations. Unfortunately I don't have every incident, because I use my phone as my main navigation system. They stated this is natural for the system to reboot at least 2 to 3 times a month, which is understandable, but 2 to 3 times a day? I have leased 2 other Infiniti's prior to this Q50 and loved them all, but never had this problem before. The issue is still occurring.

Vehicle drifts to the left and to the right mostly on the freeway, das does not feel tight and safe. Constantly needs to be corrected on the highway. I have had it in the dealership twice so far and will be taking it back again next week. The dealership found that my toe was slightly out of alignment at 3149 miles. Toe was corrected however, after technician road test of 50 miles, vehicle still has the similar sensation. I do not feel safe in this vehicle. I traded in my g37 coupe for this vehicle because we are having another grandchild however, I will not allow my children or grandchildren to ride in this vehicle. Salesman did not advise that vehicle was equipped with the new technology of das or I would not have purchased this vehicle! vehicle is now at 3285. My intouch dual screens have malfunctioned 5 times and do not reset until you turn the vehicle off and then back on.

While slowly backing out of a parking spot in a parking garage, the vehicle automatically braked so abruptly that I thought I had struck something in the roadway. I got out to check and the roadway was clear. I returned to the vehicle to continue and it did the same thing again. I was then able to continue. I had previously been to the dealership with issues with the sonar system for the backup collision warning and avoidance system registering false positives and beeping endlessly. Components were replaced. The problem clearly was not fixed. This technology does not work and makes the vehicle frightening to drive.

While traveling on the highway on 2/15 at 65mph with the intelligent cruise control system engaged, the vehicle automatically and abruptly applied the brakes very hard. There were no vehicles in front of us to warrant engagement of the collision avoidance system. An error message displayed on the dashboard. It was extremely unsettling to the point that my wife no longer wants to travel in the vehicle, nor will we have our infant son travel in it. The vehicle had previously abruptly braked in low speed conditions (ie, parking lots) for no apparent reason. Dealer had previously replaced radar system components prior to the 2/15 incident. I will no longer use the driver aids as a result as they are clearly not safe.

Car did not want to turn--happened again at 2200 miles. Carried to dealer at first time but problem was not fixed . First time it was very cold and the second time it was even colder. Not happy with the system in place to handle the problem. . Repeat sale is out of the question. Car has been parked in yard since 2-5-2014 waiting far towing to dealer. . Do not feel safe in driving car. . It seems the only use we have in owning car is to impress our neighbors with a useless $44,000 car. Very unhappy with dealer, Infiniti and towing company. Need I say more. --three phone calls today with no results. Posted 2-11-2014.

2014 Q50s shut off both the navigation screen and the intouch screen which controls the climate control, defroster, radio, cabin lighting settings, automatic wiper settings, etc. In the car. Only way to get them to restart and function was to pull over and re-start the car. Infiniti sent an engineer to my retailer and told me my phones bluetooth is not compatible with intouch, nor the bluetooth functionality of the car. As such, it is creating this "glitch" in the system. I was never advised at time of purchase my phone was not compatible and would create such an issue. If you do not have a Nissan north America approved device for bluetooth it could apparently create this problem. Note: phones on the approved list are at least 3 years old, so if you bought a phone in the last 3 years it likely is not approved for use. I live in utah and winters can be rough and I use the defroster frequently. To have this not work is quite dangerous.

In cold weather (below zero f) after car has been running fine and then turned off for 30-40 min, I got in the car and started as usual; but system malfunction light went on and power steering was inoperative and car was unsteerable. After turning the car off for about 10 min, I could restart and it worked fine. Then the same thing happened again within an hour. I stopped for gas and when I restarted the car it was unsteerable and a system malfunction light went on related to power steering. The same thing occurred a week before. The car had to be towed to the dealer and although they did not specify what was wrong they told me they had to wait for a part and that it would be 5-7 days before it came in.

When rear view camera is used, the warning to "check entire surroundings" is not displayed, and predictive course and distance lines are not displayed. Condition returns to normal in about 85 sec. After the vehicle is started, but by that time the car is out of a garage or parking space. All 2014 Infiniti Q50 without around view monitor system are affected.

We purchased the Q50 because we loved our g35x so much. When we purchased the Q50 in early October 2013, we knew there were issues with the computer system. The salesperson told us that there would be a fix in November and we would be contacted. During October and November, we experienced a range of issues with the navigation system and one touch system. We had to reboot the system almost every time we drove the car. We were not contacted for the fix in November or December and we started to experience many steering issues. My wife contacted the pittsburgh Infiniti dealer and was told that there was no fix available at this time, it was suggested that she contact the corporate office for clarification. Corporate said that there was no fix, but that our Q50 had been identified for a recall. We found the recall information on the internet and the shocking part was that the NHTSA said not to drive the car until it is fixed. We also found out that corporate knew of the steering issue since November 2013, but never notified us. I guess they were waiting for someone to be killed by the steering problem before taking action. After many calls to the pittsburgh Infiniti dealer and corporate office, we found that no one wanted to take responsibility for the problem. It was not until we went to the dealer with the car that they agreed to fix the problem and suddenly the fix was available. I will most likely never buy another Infiniti and I can only recommend that everyone stay away from the Infiniti q-series. . Read more...

The contact owns a 2014 Infiniti Q50. The contact stated that while driving at high speeds, the electronic gauges and displays in the vehicle suddenly became inoperable as the steering wheel became difficult to maneuver. In addition, the contact indicated that the emergency sos button would not operate. The vehicle was taken to the dealer who was unable to duplicate the failure and was unable to diagnose the cause of the problem. The manufacturer was notified. The failure mileage was 2000.