Table 1 shows one common seat belt related problems of the 2017 Infiniti Q50.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
I took the car into the dealership to diagnose the reason that I was getting a seat belt light and they said that the guide suggested to do a zero point reset on the seat. When they attempted this they said that it failed and now the system has an airbag light on. There is no more seat belt light on now for the passanger side, but there is a hard error code for the airbag system on the passenger side. The dealership now says the cost to repair is over $8500 when the car is only valued at $10000. I saw that there was a voluntary recall on a 2016 edition and it said that if the zero point reset should fail then the OCS module needs to be replaced, but now they are saying tha the OCS module and seat need to be replaced. This looks to be like an issue with the model itself. The reason this is a safety issue, is that now the airbags will not work on the passenger side. This is caused by the zero point procedure that Infiniti has instructed their techs to do. I believe they are causing issues and had this not been needed then I would not have had an airbag issue. If there was an airbag issue before this procedure then the symbol was not correct and was false. It was a safety issue since the passenger side airbag will not deploy in this case.
The seat belt light went on without a passenger and the dealer decided to perform a zero point reset on the passenger seat and that resulted in a failure and now the airbag light is on. This causes the passenger airbag to not be operational. Before it was just the seat belt. They are now asking for $8000+ to replace the seat and OCS module and they said that they would cut the price by 50% but that is still $4000. The seat belt is covered by 10 year warranty but the airbag is covered only 7 year. I feel that since the seat belt was the iniial problem that it should all be covered under the warranty. Searching online there are numerous other Infiniti owners are having the same issue with the passenger seat and they are all being told that the seat needs to be replaced. This looks to be like a fauly module issue and thiink that Infiniti should be responsible for the fix. This has been happening with models from 2014-2018 two different series of Q50 models. This causes the passenger airbag to be non operational and feel that there are a lot of Q50 and other models on the road that are no longer safe to drive!!!!.
I'm having problems with my seat belt clicking in and it's hard to take out to unlatch it as well.