One problem related to automatic emergency braking has been reported for the 2023 Infiniti Q50. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2023 Infiniti Q50 based on all problems reported for the 2023 Q50.
Vehicle was parked in my driveway with the engine running for about 5-10 minutes while I was going into the house to turn off my alarm, then return to take out 2 of my elderly dogs; & finally to take out my other dogs. I then returned to the car, opened the driver's side front door & reached in to push the "stop" button on the dash. As soon as I did, the vehicle immediately went into reverse & pulled me down the driveway by the open door. The vehicle continued down the driveway & crossed the street, hitting a fire hydrant in my neighbor's yard across the street. I never physically got into the vehicle to do the steps required to put the vehicle into reverse, I. E. Putting my foot on the brake & depressing the transmission shift button. I contacted the dealership where I purchased the vehicle after the incident & explained what had happened. I spoke to francisco, but he said there was nothing he could do unless I wanted to pay for diagnostics on the vehicle. I explained that the vehicle had clearly malfunctioned since I was not physically inside of the vehicle to put it into reverse. I asked him to document the incident, but he said he was unable to & suggested I contact Infiniti consumer affairs. I did that immediately after speaking with francisco, & gave a detailed description of the incident. I was given a case number at that time. I called another Infiniti dealership to explain the situation to ask about diagnostics, & was informed that the car's computer would not give an error code for the car going into reverse. I called to speak to my dealership service advisor & was able to schedule a diagnostics appointment at no charge. I did an internet search & discovered it could be a linkage issue, which is a safety issue & the recommendation was for the vehicle to not be driven. I have since scheduled an inspection with Nissan corp. But the rep was not receptive to my request for repairs. I supplied a video to the dealership, but Nissan said they did not have it.