Steering Column problems of the 1998 Infiniti QX4

The contact owns a 1998 Infiniti Qx4. The contact stated that while driving at 15 mph, the steering wheel fractured. As a result, the contact was unable to steer the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the steering wheel fractured due to corrosion and that the steering column and spring needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 173,757.

The contact owns a 1998 Infiniti Qx4. The contact stated that the vehicle was included in the recall associated NHTSA campaign id number 11v244000 (steering:column). An authorized dealer was notified and the contact was advised to wait for an owner notification letter to arrive in the mail. An owner notification letter never arrived in the mail. An authorized dealer was again notified and the contact was informed the parts necessary to remedy the failure were not available. The vehicle was not repaired. The manufacturer was not made aware of the situation. The failure mileage was 160,000.