Three problems related to strut tower have been reported for the 2003 Infiniti QX4. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2003 Infiniti QX4 based on all problems reported for the 2003 QX4.
2003 infinity Qx4. Attorney writes on behalf of the consumer in regards to the front driver's side strut tower housing unit the lawyer stated his client's vehicle was seized by Infiniti and they offered to buy the vehicle back. His client never received a recall letter and was only made aware of the problem when he took the vehicle in for servicing. Recall# 11v244000.
Passenger side strut tower completely rusted out, the dealership deemed the vehicle unsafe to operate. However, the current recall does not cover the passenger side, only the drivers side and it's my responsibility to cover the cost of the replacement.
While driving my 2003 Infiniti Qx4 on the highway, I noticed a severe vibration coming from the left side of my vehicle and tire. I took it to a local service repair shop and they took off my left front tire and saw where my inner apron was severely corroded, cracked and perforated. They stated they never seen such a type of corrosion in this area and that I should have the manufacturer look at it and take it to a body shop. They stated that the vehicle should be repaired as soon as possible as it was a serious safety risk as the strut tower could dislodge and come up through the hood of my vehicle which is close to my brake line and could affect my steering. I did take it 2 body shops both of which concurred that this type of corrosion should not have happened and they also stressed it was compromising my safety and there could be a shift of my suspension and loss of control of my vehicle while driving. I did contact Infiniti service department and it was only glanced at not inspected. I filed a complaint with Infiniti consumer affairs and wrote a letter to the owner of closest dealership. I was than about a week later asked by the local dealer if they could look at my SUV again and pictures were emailed by body shop to the service department of dealership and sent to corporate and my request to have them repair vehicle was denied and I have had vehicle repaired at my cost at local body shop. Pictures are available that were taken by body shop and I statement of serious safety risk of vehicle is also available from body shop.