Table 1 shows one common equipment related problems of the 2015 Infiniti QX60.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
The contact owned a 2015 infinity Qx60. The contact stated that while his wife was stopped at a traffic light, black smoke was emitting from under both front seats, and entered the interior of the cab. The contact's wife returned to the work parking lot, however, the black smoke and flames were excessive and immediately exited the vehicle. No warning lights were illuminated. All the air bags deployed. The contact's wife was transported to the hospital by CO-workers. The doctor examined that the contact's wife had sustained 2nd degree burns on both arms and hands that required medical attention. The fire and police reports were filed. The vehicle was consumed by the fire and destroyed. The vehicle was towed to an unknown location. The manufacturer was notified of the failure. The contact notified her insurance company. the failure mileage was approximately 95,000.
The car intermittently will not accelerate after being idle at stop signs etc. This has occurred on 3-5 instances in the last 4 months. All but one time when getting the vehicle later it didn't have any issues. The battery has been tested and is good, I cleaned the terminals and still had it occur. Upon reading an Infiniti forum it sounds like it is an intermittent alternator issue or electric module. This put my daughter in a stalled vehicle in an intersection several times after trying to troubleshoot issues to resolve it.
We purchased this vehicle 3 days ago. Day 2 there was a transmission shudder. I know these cvt transmissions have issues but with less than 18k miles??? I looked up and yes Infiniti extended the warranty but we no longer qualify for this I don't think this is fair! it has 18k miles on it. The fact Infiniti didn't recall the transmission is ridiculous. There are thousands of people experiencing shudder issues, cars dying, this is a danger to the drivers and their families. Why is there no recall? extending a warranty didn't do anything! this cvt needs to be recalled and fixed so people aren't in danger of crashing.
As I was driving my vehicle just turned off at the speed of 30 miles per hour with no warning no dash lights of any kind. It just shut off completely. I had to pull over to the side in hopes I don't hit anything, or anyone put my vehicle into park and restart my vehicle and this happened at around 2:45 pm. Early it happened at 12:15 pm, as I was turning around in a parking lot, the car shut off again and I had to place it in park and restart the vehicle.
On January 23, 2024, while driving home I heard what sounded like a gun shot. I checked that I was ok and exited the freeway. I pulled over and got out of my vehicle and noticed the sunroof/moonroof was shattered. I looked for overpasses and there were none in my area. I called the authorities. Once the officer arrived he noticed that the glass was bubbled out from the vehicle and not inward as it would be if someone or something struck the glass. The sunroof/moonroof shattered. I had to exit the freeway due to being startled by the loud sound of the glass shattering. Unknown on the glass breaking being reproduced. The sunroof/moonroof was inspected by a police officer. No warning or safety lights came on.
The liftgate latch failed recently. It would not secure, thus causing a safety issue. Anyone or anything could have fallen out of the vehicle. The latch assembly cost $500, and another $197 for installation. T2 automotive in palatine made the repairs on 1/22/2024. The same repair was made under warranty at motorwerks Infiniti back in 2017. The liftgate door open indicator did go on. No alarm came on prior to the failure. I believe this to be a faulty design of the liftgate latch.
When tempature is hot outside or if I sit in idle for a while in traffic, car starts skipping, stalling and shuts off. I’ve already taken it to two dealerships to be fixed and spent thousands of dollars and it starts doing it again in a few months.
Vehicle keeps shutting off mid drive have to jump it to get it started. It runs ok for 1-2 days then dies again. Tested battery and checked alternator to no avail. The ac cooling fan goes up and down and draws a ton of power from the vehicle. All local mechanics can’t figure it out.
Upon arrival home, my wife and son had their doors open (driver's and passenger's front doors) and were in the process of getting out the vehicle. Shortly after, the vehicle began to roll backwards down the driveway, scraping the passenger front door along my truck. My son had to run backwards to get out from between the two vehicles. He could have been knocked by the door and run over. My wife attempted to press the brakes but the vehicle was off so the brakes did not work. It rolled back into the street and stopped on the curb on the other side. Thankfully no cars were passing by and hit the car as it rolled backward. After realizing that she and my son weren't hurt, she turned the vehicle on and drove it partially into the driveway to get it out of the street. The passenger front door was bent forward and was not able to be closed on it's own. It took some force to get it to the point where we could pull it into the garage. The vehicle was towed to a body shop and repaired under insurance. To my knowledge, the physical damage was repaired but no investigation into why the vehicle suddenly rolled backward was conducted while it was in the shop. We have not had a chance to take it in since we got it back from the body shop. No warning lights or symptoms of any kind had previously presented themselves. Pictures and the repair bill are available to share along with a video from our doorbell camera.
The sunroof shattered while I was driving on highway, glass fell down all over me. Sound like a gunshot, I am a veteran with ptsd already and it scared me. Thankfully I was able to hold myself together until I got to the dealership, then I broke down.
The vehicle on at least 4 occasions has stopped accelerating when driving the vehicle (first time I believe was fall 2021, this last time was spring 2022). Most of the times that the issue was noticed, the car was was moving at slower speeds (35 or less). The engine remained running but pressing on the gas pedal didn't make the vehicle increase it's speed. The first time it did this we took it to the dealership to inspect. They could not replicate the issue and they said that no error codes showed up. We left with no repairs or answers. It happened 2 more times after that. Each of those times we were able to stop the vehicle and get it to go again or it would start to respond to pushing on the gas pedal and would accelerate. The 4th time this happened I was in the middle of an intersection turning and it wouldn't accelerate. I was able to slowly roll into a gas station. I tried stopping and turning the vehicle off and on again to see if the problem would go away, however each time the car only slowly inched forward. I parked and then the vehicle started acting weird. The ac shut off and the steering wheel locked. There were three error lights that came on. The first said "fcw malfunction see owner's manual" and second was "iba off" and then the "! inside a triangle" appeared. These appeared only after stopping the vehicle for the last time right before it wouldn't start again. The vehicle was towed to the dealership. The error reading they got was c1601 and they believe the alternator needs to be replaced. This doesn't seem to line up with the issues we have been having nor the error warning lights that appeared. The last time this happened my child was in the car with me. Had we pulled out to turn and the car wouldn't go we could have very easily been hit by oncoming traffic. It is very troubling that the dealership doesn't seem to really know what is wrong with the car.
Shuddering, shaking & skipping while driving. It’s a nightmare. The car (qx60- 2015) can’t go over 20 miles without “jumping” on me. I am fearing for my safety. It’s only a bulletin by Infiniti and not a recall. This is unacceptable.
Driving on interstate, sunroof exploded spontaneously. Large hole in sunroof glass. Sounded like a shotgun went off followed by shattered glass. There was no prior damage to the glass before it exploded.
On March 26, 2021 the sunroof exploded and shattered during commute home from work in dallas on i30 eastbound near the ferguson road exit. Traffic was surprisingly light and there were no large trucks near me.
Shuddering while driving p0776 code transmission skipping while driving stalling while driving.
When accelerating the vehicle begins to shudder and it does not accelerate in a timely fashion. While driving on the street or highway the car does not gain rpms and begins to what best can be described as coughing and shaking. Changing gears from drive to neutral or reverse also takes the vehicle time to make the change.
Sun roof collapse and explosion. Driving on interstate and sunroof suddenly exploded without being hit by object. I was traveling approximately 55 mph on a cold day when the sunroof exploded. No debris was seen coming at the vehicle. No impact was heard prior to the sunroof exploding.
On 8/11/2018 at approximately 1315 cst I was driving in the right lane of I-10 w by mile marker 126 at the posted speed limit when the sunroof exploded. No vehicles were within 200 feet of our vehicle (Infiniti 2015 Qx60) in daylight and clear visibility , no visible debris in roadway or vegetation overgrowth was present. The roadway was dry and in good condition. Sunroof was closed and had been operated less than ten times during the life of the vehicle.
I was bckng out of a pkng spot between 2 cars and the back up camera showed lots of space. I made sure the right of my vehicle would not hit parked cars I was clear on the left. I backed up a few inches and heard glass break and tapped the beige brick wall. Until impact the sensors did not light up or beep at all. At the point of impact it was frenzy beeping. A witness saw the incident and we walked behind the vehicle to see damage. Because the rear lights and brake lights stick out further than the bumper the lights are damaged. I took it to the dealer the next day, tmo came out to look at my issue. He tested the back up with an employee standing behind the same sensor. It did it's job and started beeping at approx a ft. From the employee who was wearing dark uniform clothes. I was dismissed that they couldn't test the sensor because it was damaged (why would an executive put an employee behind the same "damaged" sensor that worked? I asked tmo ok humor me and back into that beige wall over there - he said to get in,passenger. He proceeded to back into the wall, neither lights nor sensor light up or beeped. I looked at the camera looked like lots of room left. I told him to keep going - see how close you can get. His answer was no, maybe your right it doesn't detect light color objects. Call consumer affairs and tell them. Consumer affairs brandon called today, he said to hold while he called the dealer to get an internal specialist scheduled to check out the sensor with the service dept. Brandon got back on the line and said since it was a collision no way to check the sensors. Well, I have a drivers sensors that wasn't affected test that one. They declined. My own family testing shows the sensors do not detect a beige or white color until the point of impact. I was told not to rely on electrical they are aids only and could fail. Beware of people in beige or white.
Driving to work on the expressway around 8:45 a. M. In the middle lane and heard a loud noise similar to a tire blowout. Then heard pieces of glass falling on the inside cover of the sunroof. Sunroof glass had exploded. Traffic was not heavy and weather was good.