Steering Related Problems of the 2023 Infiniti QX60

Table 1 shows one common steering related problems of the 2023 Infiniti QX60.

Table 1. Steering related problems of Infiniti QX60

Problem Category Number of Problems
Steering problems
1

Steering problem

I purchased a new 2023 infinity Qx60 in Nov. Of 2022. I had the vehicle for less than 2 months when the dashboard lit up with a shifter warning/malfunction while driving my kids to school on 2-8-23. I pulled over and stopped the vehicle to see what was going on. A shifter malfunction warning displayed. I was able to put the car in park but unable to put the shifter back in drive. After numerous tries, the vehicle shifted into drive after restarting the car. Was able to drive the vehicle straight to my local infinity dealership. I arrived prior to 7:30am and was promptly assisted. The car received a malfunction code and was shuttled home by the dealership while further diagnostics occurred. The dealership called to let me know the shifter malfunctioned and it wasn’t covered under the manufacturer warranty due to visible coffee residue. The car wasn’t safe to drive so I had no choice but to pay for the repair. The dealership had the shuttle service pick me up at my house and bring me back to the dealership in order to put me in a loaner vehicle while servicing. I was required to pay for the part so it could be ordered. The total cost was $748. 80 for the part “new shifter”/labor. The shifter was on the desk but I was told the coffee residue was cleaned off of it. I picked my car back up on 2/13. I had a major incident that occurred on the vehicle on 2/15 that I just submitted for review. The car had a safety malfunction sensing a head on collision that forcefully stopped the car while I was driving around 40-50 mph.


Steering related problems in other Infiniti QX60 model year vehicles:



Safety Ratings of QX60 Cars
Fuel Economy of QX60 Vehicles
QX60 Service Bulletins
QX60 Defect Investigations