general problems of the 2023 Infiniti QX60

Six problems related to electrical system have been reported for the 2023 Infiniti QX60. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2023 Infiniti QX60 based on all problems reported for the 2023 QX60.

1 Electrical System problem

Failure Date: 03/22/2025

I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger seat of my vehicle and by the time I got to the driver side of the vehicle, it would lock on me, or I would put it in the back seat, and by the time I exited the driver's side door, the back left door would lock on me (fortunately it was just a work bag and not a child) because the left door lock shorted; and various components of the trunk have shorted on multiple occasions causing the trunk to open a few inches and then snap shut. I have videos of the foregoing in addition to the attached documentation.

2 Electrical System problem

Failure Date: 02/16/2024

I have brought my Infiniti Qx60 in twice related to sterp & bluetooth for hands free phone calls. They first did a firmware upgrade. I have had intermittent problems and reported to them. I actually had same model as a loaner they gave me and radio and bluetooth phone connection would not work. I drove to the dealership and showed them. They have put the blame on my new samsung phone as causing these issues. Asked to explain and they couldn't. They would not change out control boards so get radio and hands free phone calls as I drive many miles a month.

3 Electrical System problem

Failure Date: 02/15/2024

My 2023 Infiniti Qx60 autograph model caught fire in the engine in my driveway while parked on Thursday, February 15, 2024 at approximately 6:00 pm est. Fire department was dispatched and fire marshal completed a report. There were no warnings or indications prior to the fire. My vehicle had been parked in my driveway since approximately 12:40 pm est the same day.

4 Electrical System problem

Failure Date: 06/16/2023

There are multiple issues with the aforementioned vehicle and I have brought it to the dealership multiple times, but they stated that although Infiniti is aware of the issues they do not have a fix. When it rains out the locking mechanism fails on the vehicle and I am locked out of the vehicle. In addition to that, on multiple occasions, I place the car in park when I come to a stop and the vehicle does not stay in park. It goes back into drive. There is an overheating issue with the wireless charging pad. The charging pad is not charging the cell phone, but it is producing heat to the degree that it causes the iphone to overheat and shut down . The bluetooth system is a complete failure. During the middle of a drive when you are utilizing the navigation system the system completely shuts down. It is inoperable. This happens with apple carplay specifically and it renders the system completely useless. This is a serious safety issue.

5 Electrical System problem

Failure Date: 04/01/2023

•charging pad does not charge. •despite not charging, the pad overheats all phones. •usb port overheats phones •door handles to do not disengage locks when it rains and you are locked out of the car •bluetooth does not work on any phone, it stops working daily. •map functions stops working daily. •apple car play stops working daily. I cannot upload the video that shows the issue with the maps/bluetooth.

6 Electrical System problem

Failure Date: 02/08/2023

I purchased a new 2023 infinity Qx60 in Nov. Of 2022. I had the vehicle for less than 2 months when the dashboard lit up with a shifter warning/malfunction while driving my kids to school on 2-8-23. I pulled over and stopped the vehicle to see what was going on. A shifter malfunction warning displayed. I was able to put the car in park but unable to put the shifter back in drive. After numerous tries, the vehicle shifted into drive after restarting the car. Was able to drive the vehicle straight to my local infinity dealership. I arrived prior to 7:30am and was promptly assisted. The car received a malfunction code and was shuttled home by the dealership while further diagnostics occurred. The dealership called to let me know the shifter malfunctioned and it wasn’t covered under the manufacturer warranty due to visible coffee residue. The car wasn’t safe to drive so I had no choice but to pay for the repair. The dealership had the shuttle service pick me up at my house and bring me back to the dealership in order to put me in a loaner vehicle while servicing. I was required to pay for the part so it could be ordered. The total cost was $748. 80 for the part “new shifter”/labor. The shifter was on the desk but I was told the coffee residue was cleaned off of it. I picked my car back up on 2/13. I had a major incident that occurred on the vehicle on 2/15 that I just submitted for review. The car had a safety malfunction sensing a head on collision that forcefully stopped the car while I was driving around 40-50 mph.


Other Electrical System related problems of the 2023 Infiniti QX60

Electrical System problems
6
Starter problems
1


QX60 Service Bulletins
QX60 Defect Investigations