Automatic Emergency Braking problems of the 2024 Infiniti QX60

Two problems related to automatic emergency braking have been reported for the 2024 Infiniti QX60. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2024 Infiniti QX60 based on all problems reported for the 2024 QX60.

1 Automatic Emergency Braking problem

Failure Date: 08/15/2024

Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1. Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after prior dealer visit on 06/03–06/04/2025”). 2. Rear driver-side window intermittently lowers by itself (electrical), creating distraction and a safety/security risk. 3. Side mirror intermittently fails to unfold/open, reducing rear/side visibility. 4. Water intrusion into cabin from top of front passenger door area during rain/car washes, causing staining/odor and raising concern for electrical components/safe operation. 5. Panoramic sunroof creaking noise when closed (driver distraction); prior service attempt (~2 days) did not resolve. 6. Adas concerns: automatic emergency braking and parking collision warning intermittently fail to activate / provide alerts when expected, creating driver distraction and uncertainty about proper system operation. No crash or injury has occurred. Please document these issues and evaluate for a potential defect trend/recall if similar complaints exist.

2 Automatic Emergency Braking problem

Failure Date: 08/15/2024

I am submitting this to supplement NHTSA complaint no. 11704996 regarding a 2024 Infiniti Qx60. Current mileage approx. 31,500. No injuries. Crash/incident (property damage only): within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the parking collision warning did not alert and automatic emergency braking did not activate. I struck a shopping cart I did not see, causing minor damage/dent to the liftgate (no injuries). Additional adas safety concern (near-miss / repeated events): during the first year of ownership, on at least two occasions while using intelligent cruise control / driver assist (steering assist) on a highway, when the vehicle ahead braked, my vehicle did not slow down or brake as expected and continued approaching at the prior speed. I had to brake immediately and steer to avoid a collision. No crash or injuries occurred. Similar instances have occurred additional times; however, I was monitoring the system and manually braked in time when it did not slow/stop from a safe following distance. I am concerned about intermittent non-response of these driver-assist braking functions. Ongoing safety-related issues since about the 6th month of the first year: 1) windshield washer system leak/empty reservoir (reduced visibility). Concern began after prior dealer visit on 06/03–06/04/2025 for panoramic sunroof noise. 2) rear driver-side window intermittently lowers by itself (electrical). 3) side mirror intermittently fails to unfold/open (visibility). 4) water intrusion into cabin from top of front passenger door area during rain/car washes (photos available), raising concern for electrical/safe operation. 5) panoramic sunroof creaking noise (distraction). Request NHTSA document and evaluate for potential defect trend.


Other Forward Collision Avoidance related problems of the 2024 Infiniti QX60

Automatic Emergency Braking problems
2
Warnings problems
1


QX60 Service Bulletins
QX60 Defect Investigations