Table 1 shows one common service brakes related problems of the 2025 Infiniti QX60.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
On March 30, 2026, Infiniti of naperville performed a multi-point inspection (ro 114984) on my 2025 Infiniti Qx60 at 10,507 miles and measured both rear brake pads at 6mm. On October 13, 2026, at 15,467 miles, the same dealership measured both rear brake pads at 3mm — 3mm of wear in approximately 4,960 miles, evenly on both sides. This wear rate is far faster than normal and will require rear pad replacement far sooner than the normal 30,000–50,000 mile service life. When I asked the dealership what would cause both rear pads to wear at this rate, they stated it was normal wear and declined to provide any explanation or diagnosis. I declined their $415 rear pad replacement and rotor resurfacing quote pending a root-cause diagnosis. Premature rear brake pad wear reduces rear braking capacity and, if pads wear to the backing plate, can increase stopping distance. This appears to be a pattern: NHTSA complaints odi 11704103, 11727670, 11752870, 11725766, and 11740699 document the same premature rear brake wear on 2022–2025 Qx60s, and a class action (iwan v. Nissan north America, m. D. Tenn. ) alleges the same defect on the platform-sharing Nissan pathfinder. No crash, fire, injury, or warning lamp occurred.
On xxx, at approximately 7:30–7:50 a. M. , the driver was traveling northbound on the [xxx] in [xxx] during heavy rain. While the vehicle was moving, it unexpectedly began steering or correcting its direction without the driver intending it to do so. At approximately the same time, the vehicle lost acceleration and the brakes did not respond normally. The driver attempted to stabilize and regain control of the vehicle, but the vehicle continued losing speed and could not be controlled normally. This created an immediate risk of being struck from behind while traveling in the express lanes. The vehicle ultimately collided with the express-lane concrete barrier. No other vehicle was involved. The airbags did not deploy. Police responded to the crash and a police report was created. Medical evaluation was obtained at an emergency room following the incident because of pain after the collision. The vehicle was towed to a collision repair center and remains available for inspection. The insurance company has inspected the collision damage and prepared a repair estimate. The incident was reported to the manufacturer’s consumer affairs department. The manufacturer stated that the vehicle’s behavior was “expected” or normal and stated that the airbags may not have deployed because the impact did not meet the required threshold. However, the manufacturer has not provided a complete technical inspection report explaining the unexpected steering intervention, loss of acceleration, and abnormal braking response that occurred before the collision. The driver does not recall receiving a warning that adequately explained these problems before the vehicle became difficult to control. The exact component or electronic system responsible is currently unknown. I am requesting that NHTSA review the steering, braking, speed-control, driver-assistance, and electronic systems as a potential safety defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Defective rear brakes & rear rotors at less then 22,000 miles on a 2025 Qx60 almost causing major accident. Rotors warped & pads worn down to 1mm/2mm. Defective oem parts used by Infiniti, refusal to cover under vehicle warranty.
On Saturday, 3/22/25-vehicle lease start date for the 2025 Qx60-lease from sanford Infiniti on Saturday, 4/5/25- brought the vehicle back to sanford Infiniti due to noise coming from the engine. According to their written paperwork, “the issue is currently under engineering review and the temporary fix is to disable the anc (active noise cancellation). Turned off anc as instructed by dts, the concern is under engineering review. ” on Sunday, 7/6/25, on my way back from being out of town, as I approached an oncoming red light with cars in front of me, I tried to press the brakes and the brakes locked up, hard locked. I repeatedly hit the brakes until they finally unlocked and stopped the vehicle right before impact. I then pulled over to calm down from shaking after almost getting into a car accident. The brake issue could have been worse, and I could have not only hurt myself but others too. They may not have ‘found’ something wrong with the brakes, but the brakes locked up me and I was the one who almost got into the car accident, not them. I don’t trust the car anymore and would like to find a replacement but definitely not with Infiniti. However, even if I did get the car back, I do not want to drive it as I do not feel safe driving it and I would hope that they aren’t waiting for me to get into an actual car accident to then try to resolve this.