Table 1 shows one common wheel related problems of the 2025 Infiniti QX60.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
I purchased a brand-new vehicle(2025 Infiniti Qx60) from Infiniti of omaha (18201 burt st, elkhorn, ne 68022) and have experienced persistent issues with the vehicle shaking/swaying at higher speeds. The dealership has acknowledged the problem and raised it with Infiniti, but the manufacturer claims the issue is due to road conditions in omaha rather than a defect with the vehicle. Infiniti corporate sent a technician and states it’s because of the roads in omaha nebraska. Even though the 2014 Infiniti Qx60 I had for 10 years, drove on the same roads, did not have this problem. Infiniti of omaha's service department has confirmed that my vehicle does, in fact, have issues and has attempted to fix it twice. They also indicated that similar problems are occurring with other vehicles that have the same specifications as mine. They have replaced the tires, which has helped on at slower speeds. At higher speeds, I still do not feel safe in my vehicle. Despite this, the dealership is stating they cannot assist further because it is considered a manufacturer issue. As it stands, I’m left with a $70,000 vehicle that is unsafe to drive at highway speeds, and the dealership refuses to stand behind the product they sold me. Any help you can provide would be appreciated.
Purchased a new Infiniti Qx60 2025 from dealership, within ~4650 miles and approximately 5 months since date of purchase, even before first ever oil change, still within its break-in period and had never been to a repair shop or modified since purchase, major safety concerns started to occur. 1. The front left wheel clunking noise at low or higher speeds and in straight line or turning, it was found by one of the Infiniti dealership to be loose and about to fall off, also dealership notified me of front right wheel lock lug nut completely missing. 2. I have not driven the car since I'm very concerned for my safety and that of my family, or my passengers, since it could cause tremendous harm or to any other person on the road or damage to property since a wheel coming off of a moving car could be compared to a loose cannon. 3. The problem has been confirmed by one of the Infiniti dealerships, it also has been documented by them. I also have video evidence of the front left wheel making that clunking sound 4. No lamps or messages were present, which makes this major safety issue a much more troubling concern. It only made the clunking sound which alerted me and I was able to hear it, but for example my family member that I had in the car with me didn't notice the sound at first until I pointed it out.