Infiniti QX60 owners have reported 10 wheel related problems since 1996. Table 1 shows the 1 most common wheel problems. The number one most common problem is related to the vehicle's wheel (10 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
To whom it may concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at edison Infiniti in new jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was within factory specifications and attributed the damage solely to a lack of tire rotation. Based on this assessment, I paid out of pocket for a wheel alignment and replacement tires. However, the condition of the removed front tires tells a different story. The tires show extreme treadwear down to the internal cords, a clear indication of prolonged misalignment or defective suspension geometry. This level of degradation is not consistent with normal wear and tear on a vehicle with fewer than 17,000 miles. It compromised steering control and posed a serious safety risk, making it difficult to maintain lane position and safe handling. I believe this issue may reflect a broader defect in alignment or suspension geometry that could affect other vehicles of the same make and model. I have attempted resolution through the dealership and Infiniti consumer affairs without success. I respectfully request that NHTSA investigate this issue as a potential safety defect and advise on next steps.
I purchased a brand-new vehicle(2025 Infiniti Qx60) from Infiniti of omaha (18201 burt st, elkhorn, ne 68022) and have experienced persistent issues with the vehicle shaking/swaying at higher speeds. The dealership has acknowledged the problem and raised it with Infiniti, but the manufacturer claims the issue is due to road conditions in omaha rather than a defect with the vehicle. Infiniti corporate sent a technician and states it’s because of the roads in omaha nebraska. Even though the 2014 Infiniti Qx60 I had for 10 years, drove on the same roads, did not have this problem. Infiniti of omaha's service department has confirmed that my vehicle does, in fact, have issues and has attempted to fix it twice. They also indicated that similar problems are occurring with other vehicles that have the same specifications as mine. They have replaced the tires, which has helped on at slower speeds. At higher speeds, I still do not feel safe in my vehicle. Despite this, the dealership is stating they cannot assist further because it is considered a manufacturer issue. As it stands, I’m left with a $70,000 vehicle that is unsafe to drive at highway speeds, and the dealership refuses to stand behind the product they sold me. Any help you can provide would be appreciated.
Purchased a new Infiniti Qx60 2025 from dealership, within ~4650 miles and approximately 5 months since date of purchase, even before first ever oil change, still within its break-in period and had never been to a repair shop or modified since purchase, major safety concerns started to occur. 1. The front left wheel clunking noise at low or higher speeds and in straight line or turning, it was found by one of the Infiniti dealership to be loose and about to fall off, also dealership notified me of front right wheel lock lug nut completely missing. 2. I have not driven the car since I'm very concerned for my safety and that of my family, or my passengers, since it could cause tremendous harm or to any other person on the road or damage to property since a wheel coming off of a moving car could be compared to a loose cannon. 3. The problem has been confirmed by one of the Infiniti dealerships, it also has been documented by them. I also have video evidence of the front left wheel making that clunking sound 4. No lamps or messages were present, which makes this major safety issue a much more troubling concern. It only made the clunking sound which alerted me and I was able to hear it, but for example my family member that I had in the car with me didn't notice the sound at first until I pointed it out.
The electric controlled coupling failed and as a result, the awd failed. There is vibration when turning and driving 25 mph. The grinding noise remained after I got new brakes and I was told it’s from the coupling trying to power the awd. I took my 2016 Qx60 to the dealer and also to a foreign car auto shop and they both confirmed it needs to be replaced. When the coupling is unplugged, the noise is not present.
The contact owns a 2014 Infiniti Qx60. The contact stated while driving approximately 60 mph the front passenger wheel detached from the axel and was lodged in the wheel well. The contact stated no warning light was illuminated. The contact stated that she managed to drive the vehicle to a parking lot and had the vehicle towed to a dealer. The dealer had diagnosed the vehicle and determined that the rear coupler and the front passenger side tire needed to be replaced. The vehicle was repaired. The contact stated that as she was driving off of the dealer lot the vehicle was hesitating and jerking into gear and was bouncing. The contact stated that she stopped and turned the vehicle off after she observed smoke coming from under the hood. The contact stated that the dealer advised that she would need to have the engine replaced. The vehicle was not diagnosed and was not repaired. The contact had the vehicle towed from the dealer to her residence. The manufacturer was not informed of the failure. The failure mileage was 99,536.
The contact owns a 2014 Infiniti Qx60. The contact stated that on three separate occasions while driving at various speeds, the vehicle wobbled with an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle had been both towed and driven to various independent mechanics where the lug nuts on the front driver side wheel had to be tightened due to the lug nuts unintendedly loosening. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 14v229000 (wheels). Additionally, the contact stated that the hood latch had failed which prevented the hood from remaining secured. The vehicle was not repaired. The failure mileage was approximately 85,000.
Heard a loud noise when making a turn and steering wheel started shaking. Car became not drivable so had it towed to dealer. They said wheel was about to break off from the entire assembly. I didn't hit anything and was very scary.
The car's computer malfunctioned when parking the car and pressing the brake. The car immediately accelerated at full speed, went over the yellow median and hit a pole causing an accident in the school parking lot, the whole front left side of the car to be completely damaged, the side airbag on the driver's seat coming out, etc.
Engine runs with loud running and rpm abover 1000 as suiu drive and idle. Rims color is peeling.
Front tires wearing fells like skipping when turing.