Automatic Transmission problems of the 2002 Jaguar S-type

The vehicle that I have a complaint in regards to is a 2002 Jaguar S-type. The vehicle was driving sluggish and the transmission was not shifting at normalcy. I then took the vehicle in to the Jaguar dealership to be serviced and explained to them that a transmission fault light had been triggered. Upon their examination the dealership discovered the transmission needed to be replaced. I asked the dealership if they had many cars in with the same make and model as my vehicle with the same problem. The dealership stated that they did in fact have been seeing this issue with many of S-type Jaguar vehicles. I then placed a call to a transmission re-builder to inform him of the issue and before I could explain my problem he was already familiar with the issue due to the many S-type Jaguars transmission he had rebuilt with the same issue.

- while driving the 2002 Jaguar s type with 30000 failure and current mileage at 40 mph and accelerating up a hill the vehicle began to unexpectedly lose speed. The vehicle got to the top of the hill, then came down the hill, and it lost power. The vehicle was pushed to the side of the road. The driver tried to restart the vehicle, but nothing happened. The vehicle had to be towed to the dealer who stated that "the transmission needed to be replaced". The vehicle has not been repaired.

The contact specifically stated that while driving, the vehicle shifted into reverse. There was a loud bang and vibration. The contact moved the vehicle away from the highway and realized the vehicle was in reverse. He drove the vehicle to a nearby mechanic and asked him if the vehicle was safe to drive. The mechanic advised him to drive the vehicle home. The next day the vehicle was inspected by a local mechanic, and said that the dog in the back seat may have hit the gear shift and caused the change of gears. The contact did not feel that this actually happened. The mechanic stated that the transmission exploded and lost transmission fluid. A service dealer said that this could have happened because the vehicle ran over something in the road. The manufacturer has not been contacted yet, but was sending him an email as soon as he filed a complaint with NHTSA. Updated 12/27/05.

Our 2002 Jaguar s type with 44,000 miles has transmissions problems. We contacted the dealer on several occasions and they will not stand by their vehicle. There have been numerous complaints regarding transmissions problems with the company. We need help getting this problems solved. Why should I have to spend thousands of dollars to fix. This is a $60,000 vehicle. Help.

1st time car was parked on an incline, and after returning the gear shift will not move out of park. Then , car was towed to dealership, who repaired the problem. Afterwards, once again vehicle was parked on an incline and vehicle would not come out of park. Talked to a jauguar representative, who suggested replacement of the part. Then, Jaguar representative arranged meeting with a new dealership for a diagnostic. Mechanics stated that they were aware of the shift lever. Problem. Dealer reported there was no solution for this problem. When problem occurred dealer suggested that consumer pull emergency brake when this occurred, and rock the vehicle to get it out of park. There was a service bulletin about this. Issue. Owner wrote letter to the Jaguar to make them aware, and was waiting to hear from dealer.

While driving consumer heard a loud bang and 2002 Jaguar s type began vibrating. The gear shift had moved from drive to reverse. The consumer took the vehicle to a local garage where the mechanic determined that the transmission had exploded and hit the floor with a major loss of fluid. The consumer was waiting on the mechanic's determination to see if something could have possibly hit the undercarriage of the vehicle. If that was the case the consumer would be able to file a claim with his insurance company.