Headlights problems of the 2005 Jaguar X-type

Headlight adjusters broken. This causes the headlights to point downward at the road and reduced visibility for night driving. It was nearly impossible to see the lines on the road and operate the vehicle. The local Jaguar dealership acknowledges that these plastic adjusters are prone to breaking if adjusted and refused to work on the lights or provide a viable solution. Their first claim was that these lights could not be adjusted and sent me away twice without servicing the vehicle. Their solution was to tell me to search the internet. Upon searching the internet it was clear that this was a problem with other drivers as well. The safety concern is that this is extremely brittle plastic that holds/adjusts the lights and if broken do not allow for safe driving.

Driving at night I noticed that the headlights look out of alignment. The right light was about normal, but the left light was aimed down and to the left of the road ahead. It was difficult to see the highway. I purchased the car new. It's never been in an accident or hit on the front end. It's a long way to a dealer, so I went to an independent mechanic who determined that there is a plastic part broken on the back side of the lights. Replacement cost for parts (have to buy the whole assembly) and labor (bumper has to be removed to get to the light assembly) was almost $1500. I think this should be a recall item since I believe its a defect. It's also strange that the nc inspection does not include headlight alignment. If it lights, it passes. Did not get it fixed, we just don't drive it at night.

Vehicle is a 2005 Jaguar X-type with awd, 3. 0l dohc v6, gasoline, automatic transmission). On 01/03/2007, the automatic headlights did not turn on or off automatically according to ambient outside lighting conditions. Dealership diagnosed failed sensor and replaced rear view mirror (part no. C2s1598).