general problems of the 2007 Jeep Cherokee

While driving the vehicle it started to accelerate and while stepping on the brake the vehicle went faster. I turned the key and the engine stopped and I went to the side of the road. I looked up a recall for this problem and there was a k 11 recall. When I contacted Jeep they said my VIN number was not part of the recall. Well I think there is a problem and they should investigate to extend their recall to include this and other vehicles. I will bring the vehicle to a Jeep dealer.

I have recieved a notice that there is a recall on this vehicle, it has been over 8 months and the dealers are no closer to having a solution to fix the problem than when I was first notified. I understand that the dealers are as much in the dark over this recall as the customers. What can I do as a customer to speed up this process.