Table 1 shows one common service brakes related problems of the 2013 Jeep Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
Safety recall notice regarding default in brakes received, contact huffines Jeep for service and was advised that it will be weeks or months before repair can be completed as Chrysler does not have the parts manufactured.
The end of may I received a notification that Chrysler had a defect on there 2011 through 2014 Jeeps brake booster, when I called one of the dealership they told me to call back the next week because they did not have the part. A week later I called Chrysler and informed them of my conversation, they took down my information and told me they were going to order the part and call me within a week. This never happened I called Chrysler again July 2 and spoke to another representative and they told me they still did not have the part and that they will let me know via phone when the part comes in. I am very concerned having this defect can have consequences on any given day. What happens if my car is the one that has a defect and I get into an accident? what happens than to my family. The brakes are very important in any car.
The contact owns a 2013 Jeep grand Cherokee contact received a recall notice for NHTSA campaign id number: 10609849 (service brakes) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
In may, 2014 we received a safety recall notice. Since we live in san diego CA but were at our cabin in minnesota we couldn't bring our Jeep in until June. So, June 30 we took our Jeep to midway Chrysler Jeep in san diego. They said we needed a brake booster shield. They had to order it from the main Chrysler location and it would take two weeks. After three weeks we called and they said they hadn't received it yet. It has now been five weeks and we are really concerned. In four weeks we leave for a driving trip across country through the mountains. What can you do to expedite this repair so that we can make our trip safely?.
Received recall notice concerning brake booster. Took car in and was told they could not replace the part as there is a back log of over 250 cars needing repairs and there is a shortage of parts. This is not acceptable. There is a safety recall and owners cannot get it repaired for up to 4 months. Advised family if I am injured or killed in accident to sue Jeep/Chrysler!!!.
The contact owns a 2013 Jeep Cherokee. The contact stated while traveling 15 mph, the brakes were applied and the vehicle failed to stop. The vehicle veered to the right and the contact crashed into a tree branch. There were no warning lights illuminated when the failure occurred. The air bags did not deploy. The front passengers side bumper was damaged but there were no persons injured. The vehicle was driven and parked at the contact's residence. A police report was not filed. The manufacturer was not notified of the failure. The failure was not diagnosed by the dealer or manufacturer. The bumper was repaired. The failure mileage was 14,000. The current mileage was 15,200.