Car Accelerates On Its Own problems of the 2014 Jeep Cherokee

I experience unintended acceleration when coasting. When the car attempts to down shift, there is a sudden increase in the engine rpms and a sudden and unintended increase in speed. I have gotten no satisfaction from the dealer or Chrysler. They claim that it is the way it was designed to operate. Note: when this occurs my foot is on neither the gas or brake pedals. This occurs mostly on level street and highways.

I experience unintended acceleration when coasting. When the car attempts to down shift, there is a sudden increase in the engine rpms and a sudden and unintended increase in speed. I have gotten no satisfaction from the dealer or Chrysler. They claim that it is the way it was designed to operate. I asked the Chrysler representative to put that in writing and she refused. Note: when this occurs my foot is on neither the gas or brake pedals. This occurs mostly on level street and highways. Attached is a copy of the latest of many service request.

Sudden unintended acceleration (over 2000 rpm) when breaking or coasting to a stop. Vehicle speed control component needs to be reprogramed or replaced in automatic transmission. Problem not fixed during last checkup.

Tl-the contact owns a 2014 Jeep Cherokee. The contact stated that when the brakes are depressed and released the vehicle accelerates rapidly without warning. In addition, the vehicle sputtered and acted as if it was going to stall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage 4,900. Ad.

On numerous occasions when slowing down bu not a complete stop, Jeep does not downshift lower than 3rd gear unless. On several occasions Jeep inches forward at a slow rate and suddenly when accelerator is depressed further it shifts hard and accelerates rapidly. Safety is in jeopardy when pulling into traffic on right turns. Unless vehicle is at a complete stop it will not downshift lower than 3rd gear. This results in less power when pulling into traffic. Jeep has updated software 3 times. Condition has not changed.

The contact owns a 2014 Jeep Cherokee. The contact stated that the transmission failed to shift properly and there was constant unintended acceleration when the gears changed. While changing gears to pull into the driveway, the vehicle surged forward into the garage without warning. The contact applied the brake pedal with force when the failure occurred. The vehicle was taken to the dealer more than five times, but they were unable to replicate and diagnose the failure. The vehicle was not repaired. The failure continued at random. The manufacturer was not notified. The failure mileage was not available.

The contact owns a 2014 Jeep Cherokee. The contact stated that while traveling various speeds, the vehicle erroneously accelerated. The contact also stated that the vehicle jerked erratically while shifting. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number 14v293000 (vehicle speed control). The manufacturer was contacted about the failure. The failure mileage was 150.