general problems of the 2014 Jeep Cherokee

The contact owns a 2014 Jeep Cherokee. The contact stated that the gear shift indicator lights were illuminated, and the message "service shifter" was displayed. The vehicle was taken to carmax, where the contact was informed that no failure was found; however, the failure persisted. Additionally, while driving at various speeds, the vehicle failed to respond as intended. Upon parking the vehicle in the garage and then starting the vehicle later, the parking brake unintendedly engaged and seized. The vehicle was towed to dependable car care, where it was diagnosed with water intrusion in the parking brake module. The mechanic determined that the parking brake module needed to be replaced, and an electrical connector cleaning was needed. The vehicle was repaired; however, while driving 45 mph, the failure recurred, causing the vehicle to brake hard. The message "brake" was displayed. The vehicle was pulled over into a parking lot and remained in the parking lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,072.

Parking break is in need of service before it is set and won’t be able to get it off.

The contact owns a 2014 Jeep Cherokee. The contact stated that the parking brake was engaged and failed to release as needed. The parking brake warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that just before attempting to start the vehicle, she became aware that the brake light indicated that the parking brake was engaged was illuminated even though the parking brake was not activated. Upon starting the vehicle, the contact became aware that the parking brake was engaged and failed to release. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic parking brake control module. The contact was informed that there was excessive water in the rear cargo area interior panel where the epb control module was located. The vehicle was not repaired. After investigating the failure, the contact related the failure to technical service bulletin: 08-060-16. The manufacturer was not notified of the failure. The failure mileage was 77,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact attempted to disengage the parking brake, but the parking brake failed to respond as needed. The message "parking brake electrical failure" was displayed. The vehicle was towed to the dealer to be repaired under NHTSA campaign number: 23v338000 (electrical system, structure). The dealer informed the contact that the recall only covered the power liftgate module; however, the contact stated that the electric parking brake module was located next to the power liftgate module and had been exposed to water intrusion. The dealer diagnosed that the electric parking brake module, electrical connectors, and wiring needed to be replaced, and the dealer charged a repair fee. The contact declined to pay the fee. The vehicle was towed to pleasant valley auto, where the contact was informed that the electric parking brake module had failed and was corroded. The mechanic replaced the electric parking brake switch and module; however, the electric parking brake module needed to be reprogrammed by a dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 200,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while reversing, the parking brake unintendedly engaged, and the vehicle stalled. The vehicle was not taken to an independent mechanic or the dealer. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that there were cracks in the chassis, and the parking module had short-circuited. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that after the vehicle was started, the parking brake failed to release as designed. Additionally, the parking brake warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 218,000.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the parking brake inadvertently activated causing the contact to lose control of the vehicle. The parking brake light was illuminated. The contact pulled to the side of the road before driving the vehicle to the residence. The failure occurred on several occasions. The vehicle was taken to the dealer where the failure could not be duplicated. The dealer upgraded the software module however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

The contact owns 2014 Jeep Cherokee. The contact stated that while driving approximately 25 mph the electronic parking brake sudden activated causing the vehicle to abruptly stop in the middle of the road. The vehicle was taken to the local mechanic who informed that water intrusion to the electronic braking system caused the electronic braking system to malfunction. The vehicle was not repaired. Also while driving approximately 45 mph the vehicle suddenly lost automotive power and stalled. The vehicle restarted and operated as normal. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 94,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while at a stop light the electronic parking brake erroneously activated. The contact was able to deactivate the parking brake and continued to operate the vehicle. Later while driving approximately 5 mph the electronic parking brake suddenly activated causing the vehicle to abruptly stop. The contact was unable the deactivate the electronic parking brake rendering the vehicle undrivable. The vehicle was later towed to the local mechanic who diagnosed that the electronic parking brake module was faulty due to water damaged caused by rain water leaking into the vehicle. The module was replaced and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 88,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while in a drive-thru, she had placed the vehicle into park(p) and engaged the emergency park. As she was ready to depart, the contact was unable to release the parking brake and remained stuck in the drive-thru. While waiting for a tow truck, the contact restarted the vehicle and was able to release the parking brake. The next day, the contact was parked outside of a business and the failure occurred again; this time, the vehicle's parking brake engaged on its own and would not release. The vehicle was towed to the an independent mechanic where it remained in their possession. The contact then linked the failure to NHTSA action number: pe22009(parking brake). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 108,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that upon placing her vehicle into park(p), the parking brake independently engaged while attempting to shift to drive(d). The contact was able to disengage the parking brake by holding down the parking brake button. While the contact attempted to make a left turn at 30 mph, the contact released the parking brake button and the parking brake immediately engaged as the "service parking brake" message displayed. The contact was unable to move the vehicle and the vehicle was towed to a dealer. The mechanic discovered that 6-inches of water had been retained in the spare tire compartment. The mechanic believed that water had entered the vehicle through the rear corner seams of vehicle. The mechanic believed that the water build up had led to an electrical short which caused the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the rearview camera was inoperable and the parking brake failed to deactivate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,750.

The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "service parking brake", "service transmission" and "shift to park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 mph. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the obd reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 104,135.

Much like other recalls for ptu's on similar models in the same year, mine is having problems with the power transfer unit (ptu) rumbling from the rear while decelerating and applying the electric brake automatically. I feel the manufacturer made a band aid change to the programming by applying the electric brake rather than being forced to replace the faulty ptu in a safety recall. Ultimately this puts my safety at risk and leaves me financially responsible for a faulty ptu. . Read more...

The contact owns a 2014 Jeep Cherokee. While driving various speeds, the gear shifter indicator illuminated and the emergency brake engaged independently. The vehicle was taken to an unknown dealer where it was diagnosed that the tied wire harness was hanging from the vehicle. The vehicle was repaired; however, the failure recurred several times. The manufacturer was made aware of the failure and advised the contact to get a rental vehicle. The approximate failure mileage was 74,000. The VIN was not available.

The contact owns a 2014 Jeep Cherokee. While driving 1 mph, the parking brake was applied independently without warning and caused the vehicle to stop abruptly. The failure recurred three other times. The vehicle was taken to carbone auto group (751 n bennington rd, bennington, vt 05201) where it was diagnosed that the incident was "an accident. " the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.