Five problems related to seats have been reported for the 2015 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Jeep Cherokee based on all problems reported for the 2015 Cherokee.
Seat is become loose and has to be hand tightened on. A regular basis. Taken to dealer they say it’s not under my warranty and that the insulation trim is worn out that’s why it’s becoming loose. They are saying at the dealership and with Chrysler that it is not a safety issue and therefor can’t be put under the manufacture warranty.
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16v590000 (seats) and stated that the part was not available within a reasonable time frame to schedule the recall repair with two dealers (1. Bob moore Chrysler Dodge Jeep ram of tulsa, 4627 s memorial dr, tulsa, ok 74145, (918) 663-6343 and 2. Chris nikel Chrysler Jeep Dodge ram, 2920 n aspen Ave, broken arrow, ok 74012, (918) 355-5000). The first dealer scheduled an appointment and stated that the part was ordered, but, a week later, indicated that the part was not available. The second dealer indicated that they would be able to provide the part, but then notified the contact that the part was not available. The dealers did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Most recent incident: 5/25/16, en route home from work, northern state parkway. Vehicle accelerated, while moving with traffic with three car lengths between myself and car in front of me from 35mph to 60mph. I almost rear-ended the vehicle in front of me. Approximately 20 minutes later, the vehicle decelerated from 40mph to an almost stop without my hitting the brakes and I was almost hit from behind. I came to a full stop upon exiting the parkway, when I attempted to accelerate to move forward and merge into traffic on south oyster bay road, my vehicle did not move more than rolling ahead. I 'floored it' in an attempt to move into traffic, as there was now a car approaching quickly, and my vehicle did not accelerate as it should have; it continued to roll along. My vehicle is currently at the westbury Jeep Chrysler Dodge service center 111 bond st. Westbury, NY 11590 1(516)333-2666 my most recent Chrysler case #: 29373159 case manager: crystal; 1(800)763-8422 ext. 40505 I have had ongoing issues with my vehicle since signing a lease in December 2014. The seats incessantly squeak, with no remedy. The car has been pulling, jerking, accelerating, and decelerating on its own. This problem has escalated to an unsafe status and I am unable to safely drive my vehicle. Chrysler corporation has deemed there is nothing wrong with my vehicle, yet it continues to accelerate and decelerate without my initiation of such actions. The vehicle has an unsafe delay in acceleration when I do attempt to merge onto a highway, for example. This vehicle is not functioning at a safe standard and the company is claiming nothing wrong and safe to drive. I have had far too many near-wrecks because of delayed acceleration, and the vehicle accelerating and decelerating on its own. Please help me.
Shortly after buying my 2015 Jeep Cherokee sport with the 2. 4 engine and 9 speed automatic, it began shifting erratically. In town it would hesitate when leaving a stop light or jerk violently while changing gears. On the highway, it would not downshift on inclines or to pass and merge with traffic. I had several close calls where I had to accelerate but nothing happened when putting the pedal to the floor. This has been in the shop four times just for this problem alone and as of this writing, is still not any better. It has also had other problems with the thermostat and interior. I work in the automotive industry and know from resources that this is a simple fix. Fca is giving thousands of people the runaround and angering dealerships by not being honest. The 4 cylinder engine will no longer meet the reported mpg it was claimed to after the shift profiles change and this puts fca in a position that Volkswagen recently dealt with. My safety and the safety of thousands is not worth 3 mpg. Fca is also treating customers as if each case is individually unique and it belittles them as well as the mechanics that know repairs are futile. I have a case number now and another appointment but it would be best to avoid this vehicle at all costs and arbitrate. There should be a federal investigation before someone dies if they haven't already. The thermostat failure is also widespread and is only being addresses one at a time in field claims. This too could lead to serious damage and even fire which has also happened to a few of these vehicles. Please help us be a voice and stop this serious disregard for safety and consumer rights.
Tl-the contact owns a 2015 Jeep Cherokee. The contact stated that the driver side seat is not aligned to the steering wheel its to the right of the steering wheel. The failure is recurring. The vehicle was taken to the dealer for diagnosis. The mechanic stated that the seat track needed to be replaced however; that did not fix the problem. The manufacturer was notified of the failure. The approximate failure mileage was 400. Kw.