general problems of the 2015 Jeep Cherokee - part 2

52 problems related to steering have been reported for the 2015 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Jeep Cherokee based on all problems reported for the 2015 Cherokee.

36 Steering problem

Failure Date: 09/03/2016

The contact owns a 2015 Jeep Cherokee. The vehicle was being towed by a 2000 holiday rambler endeavor recreational vehicle. While the RV was driving 55-60 mph, the Jeep shimmied violently without warning. The Jeep was taken to folsom lake Chrysler Dodge Jeep ram (12545 folsom blvd, folsom, CA 95630 (888) 480-1238) where the diagnosis was unknown. While the Cherokee was at the dealer, the contact notified the manufacturer. The manufacturer sent a new wiring harness to the dealer and the Jeep was repaired. A year later, while the Jeep was being towed by the holiday rambler, the failure recurred. The manufacturer had the Cherokee towed to autoworld Dodge Chrysler Jeep ram (1370 auto center dr, petaluma, CA 94952 (707) 762-2712), but the dealer refused to diagnose or repair the vehicle without knowing the repair history. The vehicle was taken back to folsom lake Chrysler Dodge Jeep ram, but the failure could not be duplicated. The contact stated that the Jeep Cherokee only violently shimmied while being towed. The failure mileage was approximately 14,000.

37 Steering problem

Failure Date: 08/31/2016

Jeep Cherokee recall s13 see letter attached. Vehicle was represented to be capable for flat tow at purchase. Recall a year+ later required modifications in order safely to do so. Fca is requiring owners to pay for modifications.

38 Steering problem

Failure Date: 07/17/2016

While Jeep is being flat towed behind motorhome on down slope & curve of interstate front wheels start severe wobble forcing rig to be stopped before any forward motion can be resumed. Dangerous safety issue as other vehicles behind or beside my approximately 60ft long combo have to brake suddenly to avoid contact. Similar instances reported NHTSA #10881635, 10872379, 10760794. Would molar flat towing wiring kit correct this problem? what is the part # for the wiring kit?.

39 Steering problem

Failure Date: 07/02/2016

Cpsc: Chrysler: consumer stated Jeep Cherokees based on years 2014-2016 can develop a wobble in the front end when being towed behind a motor home. The wobble is severe enough to cause the consumer to loose control. The consumer stated the steering, was poorly designed.

40 Steering problem

Failure Date: 06/29/2016

Fca issued customer satisfaction notification s13 - flat tow addendum card in April 2016. This addendum card does not resolve the problem of flat towing. I purchased the 2015 Jeep Cherokee specifically because fca indicated the vehicle is towable 4-wheels down. The addendum refers to a "mopar flat tow wiring kit" which was not installed as part of this notification. As a result, when the car is towed (thus, in-motion behind the towing vehicle) 4-wheels down the front of the car steering "wobbles" (sometimes severely) because the wiring kit is required now. It was not part of the car that I purchased and I believe fca should install the wiring kit at no cost to the consumer as this is a hazard to both the owner and any other person or vehicle that may be in the vicinity when said vehicle is being towed. Note: website says multiple files are uploadable. Website does not work correctly and only allows 1 file to be uploaded! I have additional files!.

41 Steering problem

Failure Date: 04/09/2016

The stitching on the leather wrapped steering wheel is very abrasive and is raised just enough to feel sharp and annoying. When turning the wheel inside using the spokes, the stitching is very abrasive and has chafed skin off my thumb. In other areas of the steering wheel, it's just not totally comfortable to grip because of the sharp feeling of the stitching. This condition obviously exists all the time, but is most noticeable and annoying when turning the wheel in wide arcs as in parallel parking.

42 Steering problem

Failure Date: 03/14/2016

When I purchased my 2015 Jeep Cherokee one of the main reason was for its ability to be flat towed behind a motor home with ease. After having it for a number of months I noticed it sometimes vibrated while towing. After reading some forums and checking with dealers Chrysler realized that was due to these new models having electronic steering versus the old hydraulic systems and it now requires power to be constant to the steering during towing. Now realize when I purchased it the manual clearly stated the procedures which I followed. Now I receive a notice that says in order to flat tow I need a special harness installed with a cost of parts and labor of over $400. They have now provided an addendum to their owners manual stating all this. My issue is they want the owner to pay to make their vehicle safe when the owner was not the issue here. The owner should not be forced to pay when they purchased a vehicle that was advertised with certain features like safe flat towing when in fact that was not the case. So unless I want to pay $400 I have to tow a car that could vibrate severely under certain road conditions which could cause an accident.

43 Steering problem

Failure Date: 03/09/2016

Engine shuts down stalls out while driving no warning on roadways freeways no power steering or brakes serious injury or death could be a result.

44 Steering problem

Failure Date: 01/24/2016

It jump while driving and gears get stuck. And stereo turns blank for some period time . Transmission been having problems since day I bought it.

45 Steering problem

Failure Date: 10/19/2015

2015 Jeep Cherokee with active drive ii. Wobbles when flat towing under certain conditions. Apparently there is a fix for this that was supposed to be complimentry as it is a safety problem. Fac has not informed their dealers of this. They want cost of part and 4 hrs labor to repair. The vehicle I bought says place transfer case in nuetral and tramsmission in park and tow. The vehicle I got requires an accessoree kit to fix the problem. Fca should be paying for this.

46 Steering problem

Failure Date: 08/27/2015

I was driving to work on a Thursday morning, the same route I always take, I am very fimilair with the raod and traffic in this area because I have been driving it for the last seven years straight. Well on my way, I got into a accident, my new Jeep has been into the shop a few times for a recall, I have only had the Jeep for 7 months and have had to bring it in 2 times and now a 3rd for an airbag deployment issue. Anyway, I was driving to work and my Jeep does this thing where it feels like it shuts off when I am stopped and turns back on when I begin to move, I noticed it when I first purchased the Jeep when I brought it in to the dealer, they told me it is suppose to do that because of the four wheel drive, I said ok fine I just wanted to make sure I was safe because that is one of the reasons I purchased this car. Well on the way to work, my Jeep did just that but lately it is doing a jerking move when it starts to accelarte now, making it feel like my car is jerking and accerating on its own which resulted in my hitting the car in front of me. Now the Jeep was not going at a fast speed at all, I am very familair with the location so I pay attention to detail here. I felt my Jeep do the jerk movement and with my acceration I am certain this is what caused me to hit the car in front of me, I think there is something seriously wrong here and this needs to be addressed.

47 Steering problem

Failure Date: 08/15/2015

Tl-the contact owns a 2015 Jeep Cherokee trailhawk. The contact stated that while the vehicle was being towed by a motor home, the front end of the vehicle wobbled to the left and right behind the motor home. The failure recurred on two other occasions. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,500. Sh.

48 Steering problem

Failure Date: 07/19/2015

As I was driving the car notified me that my 4wd was temporary suspended and after sometime it showed service transmission and the service light came on and my steering was stuck, it was difficult to control the car but I managed to stop the car in a remote place. After I tried to restart the Jeep I could not restart it and there was not cranking noise and I got 3 messages on my dash. "service transmission" "service park brake" and svc 4wd. I have had the Jeep for less than a month. It just had 939 miles on it.

49 Steering problem

Failure Date: 07/16/2015

Vehicle surges forward after a stop at numerous & unpredictable times since purchase. This is very dangerous! transmission has been replaced & continues to do this. There is not any predictability as to when this will occur. Have had vehicle in for service 6 times & they were 'unable to duplicate concern'. I would not be bringing my vehicle in if I didn't have a concern! I have never had as many issues with a new vehicle as I have had with this one! vehicle lurches/jerks/rocks when shifting from forward to reverse & reverse to forward--doesn't always engage immediately. Vehicle has revved with acceleration, would not go forward & then suddenly surged forward several times. Pulls to the right on level surface. Vehicle rolls forward after braking as brakes don't always grab. After a stop, car rolls forward. Many issues with radio jumping around on own & skipping preset stations, volume control, & speakers have gone in & out at random. Hands free cell phone doesn't always work. Navigation screen has gone blank/black while car still running. I have had a very loud alarm go on from navigation screen for unknown reason. I received an assembly 'ignition on' warning after I turned car off. Car wouldn't start after 3 tries, then started. As you can see, the one consistent thing is the surging forward, but always something new & different, also.

50 Steering problem

Failure Date: 04/17/2015

1 day after purchasing the vehicle (Jeep Cherokee trailhawk) while turning into traffic, the vehicle shut down and lost all engine and steering and was completely disabled in oncoming traffic. The transmission check engine light, parking break warning, and loss of 4-wheel drive warnings all came on. The vehicle was completely immobile and highly unsafe to drive. Chrysler/Jeep has advised they don't know exactly what is causing the problem and have offered several fixes, but they can not guarantee any of them will fix the safety issue.

51 Steering problem

Failure Date: 04/13/2015

My car has a wobble between the 2nd and 3rd gear after a stop. It started shortly after delivery and it went away at exactly 1200 miles and is back since I hit 1800 miles. I can replicate it after every stop . . If you drive slowly after a stop. If you hit the gas paddle it goes too quick thru the gears and you won't notice it but I can't do a race after every stop and waste gas. If you normal start driving after a stop you feel the wobble from left to the right.

52 Steering problem

Failure Date: 01/15/2015

My vehicle instantaneously picked up speed while I was coming to a stop; my foot was not on the gas pedal. A quick jerking motion of the steering wheel happened quickly with the acceleration. This caused me to press much harder on my brakes to stop my vehicle from hitting a car in front of me. This is a dangerous and very scary problem and I am grateful to not have caused harm to anyone. My gas consumption varies because of the required pedal pressure sometimes needed to accelerate since the gears seem not to switch over as they should. Also, my radio has been blacking out, turning off and on, and failing to work at all. Have an appointment with the dealer tomorrow for what was explained to me as a needed "software update. " this is a new truck. My Jeep has not yet made it to the required miles for its first oil change. (sigh).



Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations