general problems of the 2016 Jeep Cherokee - part 2

After having my brand Jeep for less than 2 months, the service park brake, anti-lock brake, and traction light went off while driving. My car then proceeded to jerk while driving so I pulled over and turned the car off. Upon restart of the Jeep, all the lights were gone and the Jeep drove fine. 5 to 6 months (around March 2017) later the lights went off again while driving and the wheel became stiff and hard to turn. Since the light went off after turning the car off and back on before, I did that but the lights stayed on. I called to schedule an appt with the dealership then the lights went off. The lighst stayed off, as the appointment was 2 weeks away, so I cancelled it. As a single parent I cannot afford to waste money for a diagnostic that would not show an error because the malfunction lights were off. In August of 2017 the lights came one again, the wheel became hard to steer. These lights stayed on for 2-4 days then went off. This occurence happened again in between as well my sons bday weekend February 2018. My parents were driving the car and this made them uncomfortable. Since then the lights came on more frequently, using go off within a day or 2, only to come back on again. In the past 3 weeks the lights have come on daily, cut off while driving, and cut back on. The brakes now make a vibrating sensation when driving, and 3 times when backing up the parking brake engaged itself. In the history of ownerhship of this vehicle I have used my parking brake maybe 3 times. I am frustrated with this vehicle that I purchased brand new with 7 miles on it to being experiencing so many problems. I have owned the vehicle since sept 2016 (not even 2 full years although this problem started early on) and only have 25k miles on it.

2016 Jeep with "active drive ii" while flat towing my vehicle behind my motor home according to book procedures, we encountered an incident where the front of the vehicle started rocking, shaking, moving right/left up and down. We were on a main highway(concrete improved). I initially had no idea what had happen. We had been on the road for a couple hours. Once off road, I could find nothing wrong. Tires, tow bar, suspension all seemed as it should be. We moved the motorhome was vehicle (our tow) slowly to a more safe area. Still found nothing. Once home +- 150 miles more with no further incident. I have made notice of this to both Jeep wave and Chrysler customer service. I have gotten received mixed information as feed back. I've got great concern if this could happen again.

Vehicle stalls out in the middle of driving, completely losing all power to the vehicle in the middle of traffic. Steering wheel locks up and acceleration rapidly declines to 0. Dash displays shift to p then desired gear. In order to get the vehicle working correctly again, I must shift to p and then turn the vehicle off and back on (when turning the vehicle back on, it hesitates to start). Can't turn on hazards so no one knows why I am stopped in the middle of traffic. Have been to the dealer two times now, going on three. Being told software. Regardless of that, it's very dangerous and hazardous. All it will take is someone not paying attention for myself and my family to be seriously hurt or god-forbid worse.

The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle's emergency brake independently activated on its own while being towed. The failure occurred without warning. The vehicle was towed to the dealer where it was diagnosed that the vehicle needed a wiring harness and the power steering needed to be reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.

Bought car in Feb 2016 and was ok to tow 4 wheels down with out any additions. About 2 months later I received a notice that I could no longer tow 4 wheels down with out adding a mopar flat tow wiring kit. Due to battery drainage the front end goes into a serious wobble which could cause accident or even death. Jeep refuses to pay for this addition. I towed this car from az to FL and just last month I did have the wobble and must say glad I was not going highway speed as it could have been very serious!!!! this happened while going through a construction site and the speed was about 35 ti 40 mph, it was so bad that I had to stop and spend time unhooking and then hooking back up again. Luckily there was place to pull off the road.

We have been warned that this vehicle may have a steering wobble when towed behind a motorhome. Fiat Chrysler has issued a recall addendum to the owner's manual that a harness wiring kit part no. 68321424ab is recommended before towing, and that if the vehicle is towed without this kit, fiat Chrysler will not be responsible for any damages. Also, service procedure notice s13 and service bulletin no. 08-029-16 rev. A have been issued saying that we need a mopar flat tow wiring kit before towing have been issued. Even though our Jeep is under warranty and fiat Chrysler has issued these warnings, the manufacturer refuses to pay for the installation of the recommended kit. We have gone through our dealer, the district Jeep service manager, and also directly to fiat Chrysler with no resolution. Fiat Chrysler refuses to cover the cost of this repair, which would be $330. 00 out of pocket to us. We feel, since our vehicle is under warranty and fiat Chrysler acknowledges this problem, that fiat Chrysler should pay for the installation of this repair that they recommend and require, via recall. Further, the current new version of the owner's manual issues a caution that "failure to use the proper mopar wiring kit to power the steering system during recreational flat towing may damage the vehicle's steering system and/or other vehicle components. " none of this information was indicated in the original owner's manual for the 2016 Jeep Cherokee at time of purchase.

Vehicle has a front wobble or shimmy when accelerating from stop. On loose or slick pavement wobble replicates wheel slip and has caused me to over correct my steering and acceleration on multiple occasions. Vehicle steering wheel is wrapped in leather. The leather is loose near center spokes of steering wheel. Fingers have snagged on the loose leather on multiple occasions causing a dangerous control issue. Vehicle delivered with non functioning blind spot monitor mirror on passenger side and normal mirror on driver side. Assuming the passenger side was equipped with blind spot assistance I was nearly in an interstate collision during the night drive home immediately following delivery.

Jeep wobble when flat towing. I have not personally experienced this problem, but fca/Jeep is aware and issued addendum card - customer satisfaction notification s13 - and accessory kit -part # 68321424aa -. And I ihave been told by Jeep dealer the kit is not in production and customer charge is $201. 00 for part + installation. First became aware of problem 4-28-16.

Jeep actively markets and promotes the Cherokee as towable four-wheels-on-the-ground behind motorhomes. Before I purchased my 2016 Jeep Cherokee trailhawk in November, 2015, I confirmed by reference to the owner's manual that this was true. In February, 2016, I began to see discussions in the family motor coach association (fmca) magazine, and in the fmca website forums as to a towing issue when the Jeep Cherokee is towed four-on-the-ground behind a motorhome; the issue being a severe wobble in the Jeep Cherokee's front end--severe enough to destabilize the motorhome. Jeep issued service bulletin number 08-022-16 on February 24, 2016, which not only retroactively requires an "accessory kit to enhance flat tow performance" (part no. 68321424aa), but revised the Jeep Cherokee's owner's manual prohibiting flat towing without this accessory. The problem is that my Jeep dealer says this accessory is not available (as of March 21, 2016), and doesn't know when it will be. Jeep apparently is letting their customers bear this burden alone, as I have not had any communication from Jeep, and cannot find any evidence that any other Jeep Cherokee owner has, either. The dilemma we face is that the season for extended motorhome trips is upon us, and we are faced with two unacceptable choices: 1) cancel long-planned, expensive trips, or 2) tow our Jeep Cherokees without the accessory "fix" that Jeep has not made available.