general problems of the 2018 Jeep Cherokee

A week ago, I went to my local garage that I trust for a completely different reason than I ended up leaving with. I have a 2018 Jeep Cherokee. I have less than 62,500 miles on this vehicle. I do not tow anything. I do not go off road. I do not ride down trails or do anything out of the ordinary. I live in the boston area. What I found when I was at the garage was an issue that the garage couldn't fix. I needed a rear differential unit replace. Jeep discontinued the Jeep Cherokee this year. What a coincidence because the differential unit isn't available. It's been on back order all year based on what I see online. I spoke to someone at a service department today. He told me it has been on back order, there are 150 ish that have been requested. There are 8 ready for deployment in July. So I will have 140+ people ahead of me for this thing that doesn't exist on a vehicle they no longer make. Today I went to a Jeep dealership and they looked at the unit and said at some point it's going to break and I'll lose control of my vehicle. They've seen this issue in the past and its not pretty and told me I should trade it in immediately. I have a vehicle with 62,500 miles that is essentially totaled . It will become inoperable in a matter of months, if not weeks. Even if they get the part, they told me it would be $3,500 for the part, plus another $1,500 for labor, plus likely the axle needs to be replaced, plus another part and it's likely $8,000 to fix it all. And it could be 6-12 months before they can fix it. I get it, it's sexy to chase the airlines. The headlines are great. Vehicles is another story. That's not a sexy storyline. But Jeep is taking someone who finally paid off this vehicle this month and is forcing me to buy a new vehicle. I don't get to use insurance on my totaled vehicle. Jeep is forcing me into trading this vehicle in by not producing parts. Vehicle was inspected today. No warning lamps. It was found by mistake.

This vehicle is designed to be a flat tow vehicle for a class a motorhome. No one made me aware of the death wobble and this caused an accident which could have been deadly. We did 13,000 dollars in damages to my motorhome and Jeep. After hours of research I found this to be a common problem from Jeep. I contacted the local Jeep service department and they were not aware of this. Come to find out there is a Jeep part to correct the problem, at a cost of $286. 39 and a labor charge of $460. 00 to install. If Jeep is aware of this problem, why are they not advising the public to not flat tow this Jeep until the necessary parts are installed. There is nothing in the manuals regarding this problem!.

The contact owns a 2018 Jeep Cherokee. The contact stated that the vehicle failed to start. The place vehicle in to the park position and restart message was displayed. While driving at unknown speeds, the vehicle failed to accelerate. While making a turn, it was hard to steer. The key fob was inoperable. There was a abnormal rattling noise detected. While driving, the vehicle was swaying. All the warning lights were flashing. The vehicle was towed to the local dealer where it was diagnosed the wiring was loose. The vehicle was repaired but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 120,000.

Was driving down the road and the parking break came on and would not release.

I have 2018 Jeep Cherokee with 85353 miles it had service shifter twice when I was driving so I had to pull over on highway and turn off engine and turn on engine shift to park then to drive.

While driving highway speeds there is a vibration between 60 and 80 miles per hour. I have had the tires replaced, rims replaced and no change in vibration. It has started since I owned the vehicle with 7 miles on the odometer till today with 9000 miles on it. The dealer claims that this is normal throughout the line of Cherokees and is just "road vibration" but talking with other owners this is not the case and they do not experience the same thing. It does tend to fade away during long left turns on the freeway but appears as soon as the vehicle straightens. Numerous attempts to get the dealership to fix this has resulted in no headway as the dealer claims that this is normal.