general problems of the 2019 Jeep Cherokee - part 2

84 problems related to service brakes have been reported for the 2019 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Jeep Cherokee based on all problems reported for the 2019 Cherokee.

36 Service Brakes problem

Failure Date: 01/15/2023

Was driving 57mph when the Jeep just stopped running. The battery light came on so I pushed the gas peddle to see if it was working it was not. Cars behind me traveling the same speed. Almost got rear-ended before I was able to pull off the road. Car will not start now. Makes a humming/buzzing noise.

37 Service Brakes problem

Failure Date: 11/28/2022

Brake booster leak. Yes safety could have been at risk if I didn’t take it to the dealer myself since there was no notifications saying there was a problem. I took it in because brake was stiff and car wouldn’t start when cold outside. This was confirmed at Chrysler dealership it was a leaky brake booster. Car is only a 2019 with 20,000 miles. Dealership wants to charge me $1295! also had to take this car in on the same day because stop/start wasn’t working properly & dealership told me I needed new sensor for $365. This shouldn’t be happening to a 2019 with 20,000 miles. Please look into it and let me know if this brake booster can be put on the recall list so I can recoup my hard earned money back. Thank you!.

38 Service Brakes problem

Failure Date: 11/15/2022

The electronic parking brake error system keeps coming on while I am driving. The warning lights come on for no apparent reason. Once, when I was about to start up, and about to drive, the parking brake slammed on violently. This has not happened while I am driving. Just the error and warning lights have come on while driving. The dashboard engine light comes on. I get an error p0973. Shift solenoid a control circuit low.

39 Service Brakes problem

Failure Date: 10/28/2022

At 35,000 miles the vehicle started vibrating when applying the brakes brought it in for service and I was told that the rotors are warped but brake pads are like brand new they said. Dealership said the brake rotors should be good for 70,000 miles but the factory installed defective rotors now they want me to pay for a complete brake job at $600 do you know what state it that a lot of customers are coming in with this problem why should we be burdened with it? it’s their mistake, and it should be rectified.

40 Service Brakes problem

Failure Date: 08/03/2022

The Jeep auto restarted after a sitting at a red light then the car shut off and would not go. The accessory lights were still on and the dashboard indicated the emergency brake was on. Pushed the restart car button but the car did not respond. I manually turned off the emergency break and waited a minute then the car restarted after pushing the button. My safety was put at risk because the light had turned green and the car behind me had started to go. I put my hazard lights on and the car drove around me. Had this happened at a higher speed the car would have ran into the back of me and I'm pregnant so the life of my unborn child would have been put at risk. The problem has not been reproduced. There was no warning that the car was going to experience a problem. After it restarted I checked the battery indicator on the dash board and it was well charged. The only indication that there was a problem during the incident was that the dashboard said emergency break in red.

41 Service Brakes problem

Failure Date: 08/02/2022

When stopped at a light, the light turned green, the parking break engaged and the car shut off. The car behind me almost rear-ended me. After waiting a minute I put the car in park and tried to start the car again. I had to put the gas pedal to the floor to get the car to start and not stall out. This has happened on multiple occasions. I took the car to the dealer and learned that I had a motor with faulty rings and was given a new motor, however this problem has still persisted. The driver side door also accumulates water. Enough water to hear when making a turn.

42 Service Brakes problem

Failure Date: 07/14/2022

Multiple times when moving the Jeep Cherokee in the driveway suddenly the parking brake engages by itself. Parking brake engages when in reverse backing up or after backing up then putting in drive. This happens never touching the emergency brake switch. The emergency engages on its own. I can turn off(disable) the emergency brake after it automatically engages. This has happened multiple times over the last 3 years after new purchase.

43 Service Brakes problem

Failure Date: 06/20/2022

When originally took car home brakes would like skip, as though you had hit patch of ice and not stop, slip to stop. Took it in twice to dealer nothing found wrong. I gave up. Around 25k still doing same but worse stopping ability. I took to fix it shelby twp mi they did inspection and said rotors on all 4 wheels were warped missing spots, like it had been skipping and eating tge rotors the pads had a good 30 percent life left. They had me replace all 4 pads and rotors June 20 2022. A weeks later I notice same skipping sliding not stopping correctly like metal grindingwhen stopping randomly. Less then 1. 5 months later they replace front rotors and pads same problem. Shop is now wanting to replace calipers and more. Less then 35k . No accident trying to avoid looking to see recalls.

44 Service Brakes problem

Failure Date: 04/28/2022

Vehicle is a 2019 Jeep Cherokee trailhawk with approx. 23k miles as of 4/28. A nh state inspection failed on 4/28/22 at 3 pm due to front rotors being "very delaminated and pitted" and front brake pads wearing unevenly as a result of the rotor delamination. In the months prior to inspection, stop time/distance was noticeably increased, and light pulsing could be felt when coming to a stop. An appointment to replace the rotors and brakes was made for 4/29/22 at 10 am. Approximately 1 hour after the inspection, the vehicles in front of me came to an abrupt stop due to an intersection ahead. I was not able to stop in time and hit the vehicle in front of me, which was at a stop. That vehicle then lurched forward and hit the vehicle in front of it. After impact, the front upper and lower airbags deployed very slowly, but did not fully inflate. The radiator cracked as a result of the collision, as coolant began leaking from the vehicle and the vehicle began to smoke prior to me turning it off. There was extensive damage to the lower front bumper and hood, as well as mild damage to the quarter panels. Further damage is unknown at this time, as the vehicle was towed and is being assessed for repairs. No other persons involved in the crash were injured. I have sustained very mild bruising of my left knee from the steering column, soreness in the back of my neck and upper back, soreness in my right hip, and a very mild chemical burn in my throat (presumably from the airbag powder).

45 Service Brakes problem

Failure Date: 12/01/2021

The parking brake automatically engages while the vehicle is in motion. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.

46 Service Brakes problem

Failure Date: 10/21/2021

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving downhill at approximately 30 mph, the brake pedal was depressed and went to the floorboard. The contact stated that an excessive amount of pressure on the brake pedal was needed before the vehicle came to a stop. The contact took the vehicle to the dealer who diagnosed that there was excessive rust on the rotors. The contact was informed that the rotors, calipers, and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,500.

47 Service Brakes problem

Failure Date: 09/17/2021

We have had numerous incidents with our vehicle starting at about 20,000 miles and still happening at 39,000 miles. While driving all of the lights come on, on the dashboard while at the same time the car loses power - losing brakes and power steering. Most recently, the car locked itself after closing the door, the radio has completely turned off to a black screen, eventually restarts itself. While stopped at a red light, it felt like I got rear ended, a bang sound and the car jerked forward. We have only had Jeep dealerships work on the car. The pcm has been replaced, as well as the alternator. They did find a small wire that was rubbing and repaired that as well, however, the problem still persists. This is a major safety issue, I feel this car should not be on the road, we are lucky that no one has been hurt at this point. The last time this happened my husband was making a left turn at an intersection and was very close to being in a serious accident. It is currently in the dealership (for the 5th time).

48 Service Brakes problem

Failure Date: 08/08/2021

My vehicle turned off in traffic, the emergency break kicked in, jerked my car backwrads, and then turned back on almost causing me to wreck. It has happened three times.

49 Service Brakes problem

Failure Date: 06/15/2021

The contact called on behalf of her son who owns a 2019 Jeep Cherokee. The contact stated while driving approximately 35 mph, the vehicle inadvertently shutdown. The contact waited a few moments and then restarted the vehicle. There was no warning light illuminated. The contact also stated that the instrument panel was blank. Additionally, the brakes would lock while depressed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.

50 Service Brakes problem

Failure Date: 12/16/2020

Coming up on red light I attempted to brake and slow down. Pedal went to the floor and vehicle did not slow. Airbags did not deploy. Previous warning of airbag system issue was reported to hertz. Airbag light was not on before accident.

51 Service Brakes problem

Failure Date: 11/13/2020

This happened months ago and they cleaned some connections to fix it but its happening again. At full speed the car completely loses all electronics including power steering, braking, and the dash goes blank. Then it flashes a service transmission warning while every alarm and light on the dash comes on. After coming to a complete stop and putting it in park it will restart again. This has happened 3 times over 2 days.

52 Service Brakes problem

Failure Date: 10/19/2020

The vehicle has had this issue 3x over the past year. The first incident occurred when the car was put in reverse and was moving in a busy parking lot, the emergency brake came on and immediately halted the car. When turned off it turned back on and when put in break and turned off it went off and was able to be driven. The next incident the car was in drive and in motion on a city street, when the emergency brake came on and the car came to an abrupt halt from 15 mph to 0. I put the car in park and turned it off and on again and it drove ok. The 3rd incident the car was being driven in a busy intersection of a city street, when the e brake came on and the car immediately halted. We turned the brake off and looked up and it still wouldn't move, but all of the lights were on including the headlight brights. It stated on the dash to put the car in neutral and other lights were on as well. We put the car in park and turned the engine off and then tried to restart it. It wouldn't start. We sat for 10 seconds and then restarted it and turned the brights off and then the car drove ok.

53 Service Brakes problem

Failure Date: 09/21/2020

I suspect that someone is taking over my car using the obd2 port. I was at an appointment on Monday and around 7:00 pm I heard my car locked and I had my car already locked. When I returned to the car, the car radio screen was jumbled up and the car began to shake after u turned on the car. I had to turn the car off again in order to remove the scrambled icons on the screen. This has happened before since working at catalent in harmans MD. I had a couple of phone calls that occurred prior to the incident happening which was about 10 minutes prior to my car locking or the indication of it locking when the horn went off twice. My car was parked right in front of the building located in rosedale maryland, 8767 philadelphia rd suite c, zip code 21237. The car has been feeling weird ever since while driving. When working at catalent, I have 3 police reports of people who had gotten into my car on multiple accounts even breaking items in my car. This has never happened until I started working with this job. I am no longer working there now due to hostile working conditions and was fired due to having negative time. In which those times required me to have my vehicle repaired and doctor's appointments that I utilized pto time and was approved by the supervisor. I have a lawyer speaking with catalent lawyer as well as eeoc cases and a worker's compensation case due to a worker allowing a metal 10 foot ladder fall on my back and I was told to complete a near miss report. I was out for a month and upon my return, I of course had a vehicle issue and told my supervisor when I would return. I told him that a I would rerun on Wednesday and was fired on a Tuesday. This happened on July 27. And still, I suspect that they are still finding ways to sabotage my vehicle.

54 Service Brakes problem

Failure Date: 09/08/2020

While taking a right hand turn through a traffic light into the flow of traffic the vehicle shut off and I had to come to a complete stop and put it in park to restart.

55 Service Brakes problem

Failure Date: 07/12/2020

On 7/12/2020. My 2019,Jeep Cherokee latitude 4x4. The electrical system engaged the emergency brakes and when I attempted to disengage the system re-engineering and vehicle can not move due to this. And I don't know why and how safe this my be if it happened on the road? need to fix this.

56 Service Brakes problem

Failure Date: 04/12/2020

Tl the contact owns a 2019 Jeep Cherokee. The contact stated that there was an abnormal burning chemical odor coming from the engine and into the cabin of the vehicle through the air condition vents. The contact stated that the odor smelled like burning plastic. The contact became nauseous from the odor. The vehicle was taken to marino Chrysler/Jeep/Dodge (5133 w irving park rd, chicago, IL 60641), however, the mechanic was unable to replicate the failure. The contact also stated that there was a metal on metal sound when the brake pedal was depressed. The manufacturer was not notified of the failures. The vehicle was not repaired. The approximate failure mileage was 2,000.

57 Service Brakes problem

Failure Date: 10/15/2019

2019 Jeep Cherokee and just stops when driving and sometimes a hard stop and jerk. Brakes does the same but slide. My car is at dealership and they say it's just the battery but I don't think so. Also my car will be on but it's tell e to start car and it makes a humming noise while driving.

58 Service Brakes problem

Failure Date: 09/23/2019

Tl-the contact owns a 2019 Jeep Cherokee while driving the vehicle shut down however restarted. . The battery warning light was illuminated. . The local dealer was not contacted and the vehicle was not diagnosed or repaired, the manufacturer was not contacted. The failure mileage was 34,000. Ap.

59 Service Brakes problem

Failure Date: 09/03/2019

While driving this morning at 70 mph my 2019 Jeep Cherokee 2. 0 turbo lost all power, power steering and power brakes. I fought to pull it off the road. Right when it stalled out the message center stated "auto start/stop not available" and the auto start/stop light illuminated along with the battery light. The 'd' drive indicator on the dash was blinking. Upon stopping and placing the vehicle in park, it turned over but would not start. I placed the vehicle in neutral, and nothing. The car acted as if it were in auto stop as the door chime dinged when the door was open and headlights were off (push button start). Locking the vehicle left the dash lit up like it was running. Chrysler had it towed to the local dealership where it is waiting to be looked at. Had my wife been driving this when it happened she might not have been able to pull to the side of the road with no power steering or brake assist.

60 Service Brakes problem

Failure Date: 09/01/2019

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at various speeds, the brakes would activate causing the vehicle to stall and shut down immediately without any warning lights illuminated. The vehicle was taken to the dealer who determined that oil was leaking from the vehicle. The oil level sensor had been replaced but the failure persisted. The contact stated that while reversing, the vehicle made a bumping and thumping sound underneath the vehicle. Additionally, the brakes were squealing while the brake pedal was depressed. The contact also stated that several attempts were needed while attempting to start the vehicle. The vehicle was returned to the dealer, and the contact was informed that the brakes might not have been properly installed on the vehicle. The brakes and the battery had been replaced; however, the failures persisted. The contact stated that on another occasion while driving approximately 25 mph, the brakes unintendedly activated, causing the vehicle to stall. There was no warning light illuminated. The contact became aware that antifreeze was leaking from the vehicle. The contact called aaa and the vehicle was jumpstarted after several attempts. The contact pulled over to the side of the road and had the vehicle towed to the residence. The contact stated that the failure was persistent, and the vehicle needed to be jumpstarted regularly. The contact stated that the vehicle would only drive for short distances before stalling and shutting off. The failure had occurred 3 times. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

61 Service Brakes problem

Failure Date: 08/22/2019

"takata recall" my 2019 Jeep Cherokee (latitude plus, fwd) always having issues. Vehicle engine shuts off when driving. This vehicle is not safe to drive, having to drive across amtrak tracks to get to work is just not safe, when this happens the battery light turns on, not to mention the rotaries sound of a crunch when driving. How many oil changes do this car really need in 2 months, driving 5 miles times 5 day to and from work? I always have at least 2,000 miles left before oil change is needed.

62 Service Brakes problem

Failure Date: 08/19/2019

My 2019 Jeep Cherokee trailhawk has been in the shop for the second time since Dec 14 for electrical problems. Attached is my 10/27/19 letter to Chrysler describing the problem. Basically car cuts off without warning while driving (even on freeway) and have to drift to a stop and attempt to restart car several times before it starts up.

63 Service Brakes problem

Failure Date: 07/22/2019

5th complaint here about this vehicle which is now lemon law buy back due to lunging against the brakes at a stop, failure to shift properly and a throttle responsive clunk that has never been resolved. The only repairs fca would approve is reprogramming the computers which was completed several times and still has these issues.

64 Service Brakes problem

Failure Date: 07/02/2019

The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so I'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard . . The "d" starts blinking in drive and the vehicle starts indefinite reversing. . . . . . This SUV also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.

65 Service Brakes problem

Failure Date: 07/02/2019

The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so I'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard . . The "d" starts blinking in drive and the vehicle starts indefinite reversing. . . . . . This SUV also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.

66 Service Brakes problem

Failure Date: 06/13/2019

While flat towing our 2019 Jeep Cherokee latitude plus 4x4 behind our motor home, the emergency brake engaged itself and before we could get stopped in about 1/2 of a mile, the back tires and wheels on the car were destroyed. This is not a complaint nor am I looking to hold someone responsible. My car has been repaired by my vehicle insurance company. I merely want to report what happened to help Jeep determine why this occurred. I called the dealership in peoria, arizona where we purchased it as well as the Jeep dealer in joplin, mo who replaced the tires and wheels. They both told me that on a bumpy stretch of highway with numerous pot holes, as this section of road was, that the "computer" turns on the emergency brake. Again, we were towing it behind the motor home and had done so on numerous occasions. There are a set of steps that you have to do before towing the vehicle, which I have done many times without any problems. I called Jeep headquarters three times today and they told me that they did not have anyone who would be interested in being informed of this. Had this happened while my husband or I were actually driving the car, instead of towing it, it could have been dangerous as I assume it also would have engaged the airbags. Again, I just want to know why this happened and I am fearful it could happen again. I'm not interested in blame, liability, or responsibility. I only want Jeep to know what happened and see if the explanations I've been given are reasonable or not.

67 Service Brakes problem

Failure Date: 06/05/2019

I have a 2019 Cherokee with approx 18500 miles on it. I have had the ebs (emergency brake system) come on while idling at a stoplight 5 times. The dealership has no idea what is going on. The handle to release it does not respond. It appears to happen when you are releasing your boot from the brake. I believe the car thinks it is rolling and reacts.

68 Service Brakes problem

Failure Date: 05/20/2019

I took my car four times to the dealership for repairs. They have only done two repairs but every time I take it and they fix something, something else starts giving me problems. My car has shut down in the freeway that was the reason why I took it the first time. The dealer only did an update in the power train, which they said it was recall. After that the car continue with all the other problems that were not taken care by the dealership. I tried two different Jeep/Chrysler dealerships, one in alhambra which is where I bought the car from and the other location I took the car was the one in downey,CA. I'm afraid off getting into a car accident because of all the problems the car has. The dealership doesn't want to fix the car as they said the car is not showing any codes for them to fix them. The car accelerates by it self, the brakes are not working properly, it shakes and the last time I took the car for repair it started to smell like gasoline, also the dashboard turns on and off by it self. I just want to have a reliable car as I'm paying for a 2019 vehicle not a used one. I just don't want to put my kids, myself, or anyone's life in danger due to the car not functioning properly. I would greatly appreciated if you guys can assist or help me with this matter at your earliest convenience.

69 Service Brakes problem

Failure Date: 05/13/2019

Takata recall I had witnessed my air bags not deploy, when I was just involved in a car accident. Because I had unintended acceleration which caused me to not be able to stop and we were hit on the side and our side air bags did not deploy on our right side.

70 Service Brakes problem

Failure Date: 05/10/2019

My car shut off in the middle of the road or at the stop sign several times. I had to restart the car in order to start it and drive. The brakes have also squealed several times while slowing down on the local streets and interstate. The bluetooth takes 10-15 minutes to add the phone and sometimes does not connect until car is restarted. These incidents started to take place in may 2019.



Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations