Two problems related to adaptive cruise control have been reported for the 2020 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Jeep Cherokee based on all problems reported for the 2020 Cherokee.
The power transfer unit (ptu) suddenly became disconnected while we were in the passing lane on a highway. We lost power temporarily and dashboard lights came on saying service was needed. Moved slowly into a safe location and called for tow truck. There was some “knocking” as we moved. While diagnosing the vehicle, the dealer experienced the same indications and stated that it sounds like a separation in the ptu. There were no prior indications that something was wrong until it happened. I researched on line and found recalls for this issue in prior years (2017-2019) on the same vehicle as mine (Jeep Cherokee 2020).
In December 2021 the "awd not available" warning message came on. During a trip, the cruise control did not work. Took car to dealer on January 4, 2022. Diagnostics revealed the following: oil leak in the engine, repaired under the warranty. Body controller module and body wiring failed, replaced under warranty. Power transfer unit failed, power transfer unit replaced under warranty. Car returned to me repaired on January 14, 2022.
| Automatic Emergency Braking problems | |
| Adaptive Cruise Control problems | |
| Warnings problems |