Transmission Failure problems of the 2020 Jeep Cherokee

One problem related to transmission failure has been reported for the 2020 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Jeep Cherokee based on all problems reported for the 2020 Cherokee.

1 Transmission Failure problem

Failure Date: 04/30/2025

I recently had a svc 4wd light come on in my 2020 Jeep Cherokee which has 75,750 miles. Then while driving a warning light kept coming on telling me that the 4wd service is unavailable and to service 4wd. Well - I took it to the dealership and was told that the ptu needed to be replaced and that unfortunately it was not covered under a recall because it only covered the years 2017 - 2019 and some 2020 Cherokees. I feel that this ptu that is defective should have a recall issued for the 2020 year as well since it's unrealistic to think that the ptu would fail on a vehicle that has only had the 4wd even used maybe five times in a 4 1/2 year span. I would like you to check into this issue that I feel should be a recall and would/could cause serious accidents due to sudden loss of power, or ability to move vehicle due to transmission failures. I feel that Jeep/Chrysler knows about this issue and have been slowly issuing recalls, beginning from 2014, then 2016 and then 2017-2019 and now I feel the 2020 and possibly later years should be covered. I was at the dealership 4/30/25. At this time I cannot afford to repair this ptu issue and am taking a chance to continue to drive my vehicle since mechanically it is working right now - just providing me with the warning lights/beeps. Please look into this and advise.


Other Power Train related problems of the 2020 Jeep Cherokee



Safety Ratings of Cherokee Cars
Fuel Economy of Cherokee Vehicles
Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations