Table 1 shows one common back over prevention related problems of the 2021 Jeep Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Warnings problems |
My 2021 Jeep Cherokee trailhawk is currently immobile due to an active safety recall involving vehicle movement/park functionality concerns, and loss of power. Prior to the recall being issued, one certified Jeep dealership inspected the vehicle regarding the concern - with no resolution. Since the recall has now been formally issued, I have attempted to contact both that dealership and the certified Jeep dealership where the vehicle was originally purchased by phone and email to obtain recall assistance, repair guidance, and information regarding transportation options. Neither dealership has responded to my calls or email communication. The vehicle is currently unusable and poses a safetly concern due to the recall condition. I reply on this vehicle for daily commuting and transportation. Stellantis customer care was contacted, but a customer care case was not opened. At this time, I have been unable to obtain assistance, repair scheduling information, or guidance regarding the safe operation or transportation accomodations while the vehicle remains affected by the recall.