Table 1 shows one common latches/locks/linkage related problems of the 2021 Jeep Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Door Latch problems |
The contact rented a 2021 Jeep Cherokee latitude. The contact stated while driving approximately 70mph when the contact lost control of the vehicle and experienced a head on collision to the front end of the vehicle. While the contact was attempting to leave the vehicle post accident, the driver side interior door handle would not function and open the driver side door. Which resulted in the contact having to open the door via the exterior door handle. All airbags deployed minus driver side airbags. A police report was filed and the contact sought medical treatment and sustained a mild concussion, hematoma on legs and bruising on chest abdomen, and face. The vehicle was towed to a tow lot where it was awaiting diagnosis. The manufacturer was not informed of failure. The failure mileage was approximately 40,000. The VIN number was unavailable.