Jeep Cherokee owners have reported 2 insert, padding related problems since 1996. Table 1 shows the 1 most common insert, padding problems. The number one most common problem is related to the vehicle's insert, padding (2 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Insert, Padding problems |
The padding (foam) underneath the cover of the car seat is cracked/broken. It is available whenever for inspection. By the foam being damaged, it is no longer safe to use according to multiple reliable sources. Evenflo is claiming for it to be just as safe after reporting the damage. I have sent photos of the damage to evenflo and they claim that they will not replace it due to being bought from a 3rd party retailer (brand new) and also claim it’s still perfectly safe to use. It was also inspected by the hospital prior to bringing my daughter home (there was no damage).
The foam that is minimally-glued into the headrest popped off of the shell after a couple months of use. We were able to hold it in place with the fabric cover for several months. Then the foam began slipping and ultimately cracked in half. We were unable to keep it in place after that. We have photos of the damage. The seat has been destroyed per the request of the manufacturer. Once the headrest is raised above the level of the outer seat shell, any amount of pressure or holding on to the headrest causes it to bend and flex. I believe this allowed the headrest foam to pop off. Without the foam in the correct location, there is not appropriate padding for the child's head in an accident. A report was made to chicco. Though outside of the warranty period, chicco replaced the seat.