Parking Brake Problems of Jeep Cherokee - part 1

Tthe contact owns a 2016 Jeep Cherokee. The contact stated while the vehicle was parked, the parking brake switch was released, however the parking brake switch did not release as intended. The contact stated that after several attempts, the parking brake was released. The vehicle was taken to the dealer where it was diagnosed with a failed park brake switch. The contact was informed that the park brake switch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back-order. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.

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The contact owns a 2019 Jeep Cherokee. The contact stated that while the vehicle was idling at a stoplight, the brake pedal was depressed, and the parking brake was activated unintendedly. The contact pressed the parking brake button, but the parking brake failed to release. The vehicle was turned off and restarted, and the parking brake released. The abs warning light was illuminated. The vehicle was taken to a certified mechanic to be inspected. The certified mechanic informed the contact of NHTSA campaign number: 18v917000 (electrical system). The mechanic informed the contact that the instrument panel needed to be replaced. The mechanic referred the contact to the dealer for assistance. The dealer was contacted and confirmed that the VIN was not included in the recall. An appointment for the vehicle to be inspected was scheduled. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

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Parking break is in need of service before it is set and won’t be able to get it off.

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The contact owns a 2014 Jeep Cherokee. The contact stated that the parking brake was engaged and failed to release as needed. The parking brake warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that just before attempting to start the vehicle, she became aware that the brake light indicated that the parking brake was engaged was illuminated even though the parking brake was not activated. Upon starting the vehicle, the contact became aware that the parking brake was engaged and failed to release. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic parking brake control module. The contact was informed that there was excessive water in the rear cargo area interior panel where the epb control module was located. The vehicle was not repaired. After investigating the failure, the contact related the failure to technical service bulletin: 08-060-16. The manufacturer was not notified of the failure. The failure mileage was 77,000.

The contact owns a 2016 Jeep Cherokee. The contact stated that after parking the vehicle at a gas station, the check engine and brake warning lights illuminated after restarting the vehicle. The contact stated that the vehicle failed to accelerate after several attempts. A handheld scanner was used to retrieve a code for a failure with the parking brake. Due to the failure, the vehicle was towed to an independent mechanic where the failure was confirmed. The contact was informed that the parking brake module, actuator, and wiring needed to be replaced, and that the vehicle should be taken to the dealer for the repair. The local dealer was notified of the failure and the contact was advised to have the vehicle towed in for a diagnostic test. The vehicle remained with the independent mechanic unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000. The VIN was not available.

The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic parking brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to provide the diagnostic result for the failure. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 54.

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The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact attempted to disengage the parking brake, but the parking brake failed to respond as needed. The message "parking brake electrical failure" was displayed. The vehicle was towed to the dealer to be repaired under NHTSA campaign number: 23v338000 (electrical system, structure). The dealer informed the contact that the recall only covered the power liftgate module; however, the contact stated that the electric parking brake module was located next to the power liftgate module and had been exposed to water intrusion. The dealer diagnosed that the electric parking brake module, electrical connectors, and wiring needed to be replaced, and the dealer charged a repair fee. The contact declined to pay the fee. The vehicle was towed to pleasant valley auto, where the contact was informed that the electric parking brake module had failed and was corroded. The mechanic replaced the electric parking brake switch and module; however, the electric parking brake module needed to be reprogrammed by a dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 200,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while reversing, the parking brake unintendedly engaged, and the vehicle stalled. The vehicle was not taken to an independent mechanic or the dealer. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that there were cracks in the chassis, and the parking module had short-circuited. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000.

The contact owns a 2015 Jeep Cherokee. The contact stated while stopped at a traffic light, the vehicle failed to move after releasing the brake pedal. The contact noticed that the parking brake had engaged independently. The brake light was illuminated. The contact was unable to release the parking brake. The vehicle was towed to the local dealer, where it was diagnosed and determined that the parking brake had seized. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 87,416. The VIN was not available.

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The contact owns a 2020 Jeep Cherokee. The contact stated while attempting to drive from a complete stop, the parking brake engaged unintendedly, causing the vehicle to stop abruptly, almost causing the contact to hit her head against the steering wheel. The contact stated that the failure nearly caused the vehicle to be rear-ended. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The dealer was notified of the failure and informed the contact that the vehicle could only be repaired free of charge if it was covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

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The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 35 mph and taking an exit ramp, the parking brake engaged without driver input. The vehicle stopped and stalled. The vehicle failed to restart. The vehicle failed to shift into neutral. The contact attempted to jumpstart the vehicle, but the vehicle failed to restart. There were no warning lights illuminated. There was an unknown message displayed. The vehicle was towed to an independent tire and auto center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 105,000. The VIN was not available.

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The contact owns a 2015 Jeep Cherokee. The contact stated that upon starting the vehicle, the parking brake error message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack on the vehicle near the lift gate and water had entered the spare tire compartment. The dealer diagnosed the vehicle and determined that the wiring harness and module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The contact stated that the failure was related to NHTSA campaign number: 23v338000 (electrical system, structure). The failure mileage was approximately 128,000.

The contact owns a 2017 Jeep Cherokee. The contact started the vehicle and became aware that the auto start/stop and parking brake failure messages were displayed. The contact drove to work and parked the vehicle. The contact returned to the vehicle and attempted to start the vehicle however, the emergency parking brake was activated and could not be deactivated. The emergency parking brake light was illuminated. The vehicle was towed to dealer and a diagnostic test was performed. The dealer stated that the parking brake was activated, and the parking brake module needed to be replaced. The vehicle was repaired. The contact referenced NHTSA action number: pe22009 (parking brake) as a possible solution. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.

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The contact owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was in park(p), the electric parking brake engaged independently. The contact was unable to release the parking brake. The contact contacted an independent mechanic who informed her husband how to release the parking brake. The vehicle was taken to the mechanic where it was diagnosed that the failure was due to water damage. The vehicle was repaired. The dealer was contacted and confirmed that the VIN was not covered under recall for the failure. The contact stated that approximately 10 days later the failure reoccurred. The vehicle was returned to the independent mechanic who confirmed that there was water corrosion causing the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.

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The contact owns a 2016 Jeep Cherokee. The contact stated while driving 30 mph and making a turn on a backroad, the vehicle stopped abruptly as the electric parking brake engaged independently. The contact stated that the vehicle went into limp mode and became inoperable. The check engine warning light and the service transmission warning light illuminated. The contact was unable to pull to the side of the road. The contact shifted into park (p). The vehicle was towed to the residence. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA action number: pe22009 (parking brake). The failure mileage was approximately 103,000.

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 40 mph, the parking brake engaged and disengaged independently. The brake warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the failure was due water leaking into the electrical system. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 4,672.

The contact owns a 2014 Jeep Cherokee. The contact stated that after the vehicle was started, the parking brake failed to release as designed. Additionally, the parking brake warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 218,000.

The contact owns a 2017 Jeep Cherokee. The contact stated that while parked, the parking brake would not disengage. The contact had to put the vehicle in service mode in order to get the vehicle moving. The contact stated that while driving at various speeds, the contact heard abnormal noises and he felt the brakes rubbing against the rotors. Several warning light was illuminated. The vehicle was towed back home. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage approximately 110,000.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the parking brake inadvertently activated causing the contact to lose control of the vehicle. The parking brake light was illuminated. The contact pulled to the side of the road before driving the vehicle to the residence. The failure occurred on several occasions. The vehicle was taken to the dealer where the failure could not be duplicated. The dealer upgraded the software module however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

The contact owns a 2015 Jeep Cherokee. The contact stated the parking brake failed to disengage as needed. The contact stated the failure to release, and the service parking brake warning lights were illuminated. The vehicle was not drivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 5,246.

The contact owns 2014 Jeep Cherokee. The contact stated that while driving approximately 25 mph the electronic parking brake sudden activated causing the vehicle to abruptly stop in the middle of the road. The vehicle was taken to the local mechanic who informed that water intrusion to the electronic braking system caused the electronic braking system to malfunction. The vehicle was not repaired. Also while driving approximately 45 mph the vehicle suddenly lost automotive power and stalled. The vehicle restarted and operated as normal. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 94,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while at a stop light the electronic parking brake erroneously activated. The contact was able to deactivate the parking brake and continued to operate the vehicle. Later while driving approximately 5 mph the electronic parking brake suddenly activated causing the vehicle to abruptly stop. The contact was unable the deactivate the electronic parking brake rendering the vehicle undrivable. The vehicle was later towed to the local mechanic who diagnosed that the electronic parking brake module was faulty due to water damaged caused by rain water leaking into the vehicle. The module was replaced and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 88,000.

The contact owns a 2015 Jeep Cherokee. The contact stated that while his wife was operating the vehicle, a flashing warning message displayed “service parking brake”. After stopping the vehicle and activating the parking brake, the brake would not release rendering the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the electronic parking brake had malfunctioned due to water contamination. The electronic parking brake was disabled by the dealer and the vehicle was later driven to the local mechanic who diagnosed that water had leaked from the c-pillar and pressure vents onto the electronic parking brake. The vehicle was not yet repaired. The manufacturer was not notified. The failure mileage was 88,000.

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving out of a parking space, the electronic parking brake engaged inadvertently and the vehicle stopped. The contact stated that the parking brake lever was independently lifted, and the parking brake indicator light was illuminated. The contact stated that the failure recurred several times while reversing. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 65,000.

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the parking brake warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the parking brake module had sustained water damage and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,400.

The contact owns a 2016 Jeep Cherokee. The contact stated while driving approximately 40 mph, the electronic parking brake engaged and the contact pulled over. The parking brake warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed that the tires had locked up and the electronic parking brake needed to be replaced. The parts were not available and the vehicle was not repaired. The contact stated the failure was related to NHTSA action number: pe22009 (parking brake). The manufacturer was not contacted. The failure mileage was approximately 49,000.

The contact owns a 2015 Jeep Cherokee. The contact stated that after the vehicle was parked during a rainstorm, the vehicle was started and shifted into reverse(r) and the contact became aware that the parking brake warning light was illuminated. The contact continued to drive the vehicle and noticed that the parking brake warning light was illuminated again while the vehicle was idling. The vehicle was then shifted into the park(p) and the parking brake engaged independently. The contact was unable to disengage the parking brake. The parking brake warning light was illuminated. The contact had taken the vehicle to the dealer who diagnosed that the electronic parking brake module needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA investigation number: pe22009 (parking brake). The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 157,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while in a drive-thru, she had placed the vehicle into park(p) and engaged the emergency park. As she was ready to depart, the contact was unable to release the parking brake and remained stuck in the drive-thru. While waiting for a tow truck, the contact restarted the vehicle and was able to release the parking brake. The next day, the contact was parked outside of a business and the failure occurred again; this time, the vehicle's parking brake engaged on its own and would not release. The vehicle was towed to the an independent mechanic where it remained in their possession. The contact then linked the failure to NHTSA action number: pe22009(parking brake). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 108,000.

The contact owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was stopped and idling, the parking brake erroneously activated and the vehicle had to be turned off and restarted to deactivate the parking braking. The contact indicated that the failure had occurred on multiple occasions and no warning lights or messages were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 39,000.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 2 mph in a parking lot, the parking brake inadvertently engaged and stopped the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle needed the rear brakes and calipers to be replaced. The vehicle had been repaired. The contact stated that the inadvertent parking brake activation had reoccurred. The contact researched online and related the failure to NHTSA action number: pe22009 (parking brake). The manufacturer had not been informed of the failure. The failure mileage was approximately 46,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that upon placing her vehicle into park(p), the parking brake independently engaged while attempting to shift to drive(d). The contact was able to disengage the parking brake by holding down the parking brake button. While the contact attempted to make a left turn at 30 mph, the contact released the parking brake button and the parking brake immediately engaged as the "service parking brake" message displayed. The contact was unable to move the vehicle and the vehicle was towed to a dealer. The mechanic discovered that 6-inches of water had been retained in the spare tire compartment. The mechanic believed that water had entered the vehicle through the rear corner seams of vehicle. The mechanic believed that the water build up had led to an electrical short which caused the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the rearview camera was inoperable and the parking brake failed to deactivate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,750.

The contact owns a 2016 Jeep Cherokee. The contact stated while driving various speed, the parking brake engaged independently. The contact stated that the service parking brake warning light was illuminated. The contact stated she was able to release the parking brake and continued driving to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "service parking brake", "service transmission" and "shift to park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 mph. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the obd reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 104,135.