Transmission Failure problems of the 2009 Jeep Commander

The contact owns a 2009 Jeep Commander. The contact stated that while driving approximately 40 mph, the fwd warning indicator illuminated. In addition, the transmission failed to shift into the fwd low range. The vehicle was taken to an authorized dealer on three separate occasions where the drive controller was reflashed each time. There was a recall associated with the failure under NHTSA campaign id number 13v175000 (electrical system , power train). The vehicle was not repaired because the remedy part was on a massive back order. The manufacturer was notified of the problem. The approximate failure mileage was 70,000.