Front Seat Head Restraint problems of the 2015 Jeep Compass

The contact owns a 2015 Jeep Compass. The contact stated that while reversing, the front driver’s side headrest unexpectedly deployed. The contact stated that there was no impact to cause the headrest to deploy, creating a safety hazard for the driver. The vehicle was taken to the dealer, where it was diagnosed and determined that the plastic bracket holding the mechanism had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 mph after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.

The contact owns a 2015 Jeep Compass. The contact stated while driving 35 mph, he heard an abnormal sound and saw the front passenger’s headrest had partially deployed. The contact stated no warning light was illuminated. The contact stated that his son was seated in the front passenger’s seat and indicated that his head was hurting after the failure occurred but did not seek medical attention. The contact called the local dealer but has not been able to speak to anyone. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 152,000.

The active head restraint system headrest on the passenger side busted open. Plastic pieces are broken inside the headrest. No one was injured but needs replaced/repaired. The vehicle was parked at the time. In researching for repairs, it appears this has been quite common with repairs +$600.

The active restraint headrest broke and the padded area popped out yesterday (01/11) while sitting in the car in a parking lot. The plastic holding the catch pin broke and it cannot be reset.

Head rest restraint popped off with no impact while driving down the street. Tabs failed inside and released headrest in back of drivers head while in motion causing distraction of motor vehicle operation.