general problems of the 2019 Jeep Compass - part 2

78 problems related to equipment have been reported for the 2019 Jeep Compass. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Jeep Compass based on all problems reported for the 2019 Compass.

36 Equipment problem

Failure Date: 10/21/2023

I was traveling from dallas to austin for a wedding on highway 67, going the speed limit I notice my car begins to decelerate, I would put my foot on the gas and the car wouldn't speed up, I just kept hearing my engine rev up. In addition to that, a bunch of symbols, notifications and noises started alarming and going off on my dash, it seemed like every symbol on the dash popped up. Trying to prevent an accident while having a panic attack, I had barely enough time to switch lanes and pull over while still on this dangerous highway. Once I stopped the vehicle, the brake became hard to push with my foot and the bash continued to go crazy blinking on and off. After an hour or so, the car started acting fine. I eventually got back home and took it to Jeep in frisco, TX, and they "repaired" my vehicle they replaced my auxiliary battery and the main battery. I got the car from the shop and it was fine. 2 months later, it happened again! my car slowed down while I was on the highway and this time I couldn't pull over to safety, so I put my hazards on and just prayed I wouldn't get hit and called for a tow truck. After doing some research im not the only Jeep owner who has had this issue, others have experienced the same thing. Ultimately this is a Jeep issue. My car is basically a death trap, and I lost my job because I lost my reliable means of transportation! my car is currently sitting out front collecting dust, I don't have the money to gamble on what the mechanics think is the issue, they can't figure it out! I don't want the vehicle!.

37 Equipment problem

Failure Date: 10/13/2023

When driving the Jeep on now 3 occasions has shut off on me while in full motion. The last time I was approaching a stop sign and was slowing down to stop once stopped I then proceeded to turn the vehicle shut off. There also were dash warnings that lit up to service hill shifter, and esc I don’t know what that meant. However it was just seen at the dealership and they said there were no codes at the moment and the previous codes reset themselves.

38 Equipment problem

Failure Date: 10/09/2023

Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren’t hot. Would not start. Flashing all kinds of stuff.

39 Equipment problem

Failure Date: 10/02/2023

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many Jeeps, and the dealership couldn’t find the issue.

40 Equipment problem

Failure Date: 09/19/2023

Car was at the gas pump. Filling up gas, then start the car. When car get started the engine suddenly turn off with the coolant temperature too high alert. The temperature on the dashboard is normal (middle). Engine wouldn't turn on after and the alert keeps popping up. Had to tow to the nearest Jeep service.

41 Equipment problem

Failure Date: 09/19/2023

I was driving and my vehicle stopped at a stopped light and shut down with no warning prior. My vehicle had to be towed.

42 Equipment problem

Failure Date: 09/09/2023

Went out to start my Jeep and it flashed coolant temperature high and would not start. Still won’t start. Contacting dealership Monday when they open.

43 Equipment problem

Failure Date: 08/15/2023

I purchased my Jeep in January of 2022. It has been running fine except for the past few months. Within the past month my Jeep starting flashing a high coolant warning which has been followed by the car shutting off while I am driving. This has happened to me on on ramps to highways and when driving 70 on the highway. The car has immediately turned itself back on when this happens. I brought my Jeep to allen mello Jeep in nashua nh. At first they couldn’t find anything wrong but then they thought it was the water pump and temperature gauge. After spending $1300 with them it didn’t fix the issue and my car shut off two days ago on 8/15 while I wasn’t even driving for 10 minutes. Jeep doesn’t seem to know what is going on and they can’t seem to reproduce it. They are just guessing at a serious safety concern. This has also happened to me on the following dates 7/14/23, 7/20/23, 8/8/23.

44 Equipment problem

Failure Date: 05/23/2023

Fuel saving start/stop feature induced function. Oct 2022-- vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.

45 Equipment problem

Failure Date: 05/15/2023

This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).

46 Equipment problem

Failure Date: 04/13/2023

Purchased vehical from a spitzer cjdr dealership February of 2022. 4 months later returned to the dealership with a strong syrupy coolant smell coming from the hood. Was told by the dealership they could not find any issues. Returned back to the dealership multiple times complaining about the smell. Dealership replaced coolant cap and reservoir stated they still couldn't find a leak or why it smelled. Vehicle is not overheating. This past Thursday, I was driving and the vehicle shut off as I was pulling into oncoming traffic, almost causing a major accident. Dash light illuminated: "engine coolant temp. Too hot" and the car would not start. I had the vehical towed by my insurance company to the dealership, as it still would not start. After dealership having the vehicle for almost a week, with no update, I called them. My advisor states they cannot find an issue an not showing any codes.

47 Equipment problem

Failure Date: 04/13/2023

While I am driving or waiting for a light to change a message on dashboard states the vehicle is coolant temperature too high, which is a false over heating warning. Then the car will either stall/shutoff and has rolled back while my foot is on the brake. I would have to put it on park and restart vehicle. This has happened while my kids are in the car. I have taken it to 2 different auto repairs and nothing show up in there scanner.

48 Equipment problem

Failure Date: 04/06/2023

Coolant overheating error message then Jeep stalls/shuts off while driving. Has happened multiple times. First time at a stoplight. Another incident occurred backing out of a driveway. A third time happened while driving on the highway going 75mph was able to power through and not shut off by pressing the accelerator. Another time happened while turning off the exit ramp from highway, again was able to push through the system by pressing the accelerator. Note-the coolant temperature is not actually overheating. If the Jeep turns off the coolant temperature goes back to normal, this is also the case if it stalls but doesn’t shut off. No mechanic has been able to diagnose why this is happening.

49 Equipment problem

Failure Date: 04/04/2023

Car signals overheating warning then engine ceases and will not let me drive. After 10-20secs engine goes back to regular temperature and I can then continue driving fine. Last time it overheated I was stuck at a traffic light and my car turned the e brake on by itself. I had to turn on my emergency lights, turn e brake off then put the car in park. I then turned my car off and once I restarted it the temperature was back to normal and I was able to drive it to work fine. I am extremely scared about this as it is a safety hazard.

50 Equipment problem

Failure Date: 04/03/2023

I have taken my 2019 Jeep Compass into the dealership because my vehicle completely stops, shuts off and stops moving when I am driving the vehicle or coming to a stop without any warnings or alerts. The gas peddles will lock up will not move forward or back. Although the vehicle is "on" the vehicle will not move unless the gear is switched back to park and restarted. This has occurred on multiple occasions while my vehicle is on the road and I have brought my vehicle into the closest authorized Jeep service station with no resolution other than oil consumption tests. This keeps occurring and this is unsafe for me and others on the road.

51 Equipment problem

Failure Date: 03/29/2023

Engine shut down in an intersection due to “high coolant temperature” this was a false error and almost caused me to get into an accident. Once I could get power back, I moved over the the side of the road and inspected my coolant further. There were no leaks and reservoir had adequate pressure and fluid. Coolant temps read regular. I continued to drive to work while monitoring the digital coolant temps. The temperature fluctuated between 192 and 198. I reached my destination safely, but following this event, I do not feel this vehicle is safe to drive. Vehicle is up to date on maintenance and has 34k on the odometer.

52 Equipment problem

Failure Date: 02/19/2023

Dash message stated “coolant temperature too high” before shutting off completely at a stop light. Brakes locked up and could not change the gear. Car would not turn back on, and had to get my car towed out of the middle of an intersection.

53 Equipment problem

Failure Date: 01/30/2023

What component or system failed or malfunctioned, and is it available for inspection upon request? yes there is. I was driving on January 30th Monday and the car turned off a car almost hit me in the middle of the road. The car has been parked ever since that incident. My life is in danger. I do not feel safe and nobody seems to care. Yes the dealer I went to was Jeep Chrysler Dodge in homestead and they did not care.

54 Equipment problem

Failure Date: 12/26/2022

Vehicle stalled out and locked up after stopping and attempting to accelerate. The vehicles emergency brakes locked on, the vehicle could not turn off with the ignition button, and when looking under the hood the electrical components had a low buzz to it. Vehicle could not turn off emergency break, accelerate, and engine turned off. . .

55 Equipment problem

Failure Date: 12/19/2022

My car just shuts down randomly while I'm driving it. The dashboard lights up red and says overheated. It doesn't start back up right away. I have had it to the dealership several times for this problem. They hook it up to their computer and it doesn't show anything wrong. This has been a continuing problem for the last several months. I do not feel safe driving this car. I never know if I'm going to make it home safely.

56 Equipment problem

Failure Date: 12/09/2022

Several times I’ve had a “coolant temperature too high” warning flash and then my car temporarily loses power before recovering. It has happened 4 times.

57 Equipment problem

Failure Date: 12/06/2022

While traveling down the roadway, a message will pop up on the middle information area that reads, “stop safely vehicle will shut off soon. ” both the main battery, auxiliary battery checked and both tested good. (replaced both less than 2 months ago) no check engine light. No battery light. No change in voltage. No change in any temperatures. The vehicle did shut off. But after shutting off for about 10 minutes, started back up with no problems. However after driving in secondary road for about 15 minutes, the same message popped up on the display.

58 Equipment problem

Failure Date: 12/03/2022

About a month ago my car showed a warning that essentially said "find a safe place to stop your car will stop soon". I had to get a jump start but I did make it to the dealership to get the batteries changed. A week or so after the return of car my check engine light came on again. It went off 2 days later but the car stalled as I was driving it shortly after. I was at a stop light and it just shut down. I had to put the car in park. Turn it off and restart it. Saturday I was on my way to work and the coolant temp went full red, then no notches and the car stopped while I was driving. I had added coolant the day before because it wouldn't blow heat only cool air. Nonetheless it is currently in the shop. I had to get it towed as it started smoking. The biggest problem is that this time it did not advise that it would stop. It just stopped at 6:30 am in the dark on a 4 lane road.

59 Equipment problem

Failure Date: 10/13/2022

My vehicle has experienced multiple incidents of sudden engine shutdown while driving, accompanied by a dashboard warning stating “high coolant temperature. ” these shutdowns occur without warning and while the vehicle is in motion, resulting in loss of engine power and creating a dangerous situation in traffic. The error immediately goes away making it difficult to record in enough time. Authorized repair centers have been unable to recreate the issue due to no fault codes present.

60 Equipment problem

Failure Date: 08/26/2022

The on off start failed to operate. It didn't start two mornings and I had to have it jump started. It failed to start while parking. The sheck auto start light finally came on. I called the Jeep dealer and I can't get an appointment until October and I am afraid to drive the car like this. In 2020 it malfunctioned while I was driving over red mountain pass on a cliff edge and luckily wasn't killed. They repaired it. But now it is n ot working again.

61 Equipment problem

Failure Date: 07/05/2022

Auto stop star keeps on acting up I just purchased the car I had it stall on me change one battery stalled on my agin change the other battery now I have to take it to the shop again for same issue got the car March,5,2022 1st problem July,5,2022 2nd problem November,21,2022 3rd problem December,3,2022.

62 Equipment problem

Failure Date: 03/03/2022

I'm having the same issue with my Jeep Compass 2019 as hundreds of others with no help from Jeep. Engine stalled 4 times already this month after a quick error message "coolant temperature too high" was displayed and immediately disappeared. But enough for the engine to stop completely. It happened at freeway exit ramp, driveway ramp, traffic light. Someone will get killed. I contacted Jeep. No help even though they are aware of this issue. Dealer could not recreate problem. Paid a fortune. Got it out of the dealer and it is still doing it. I can't keep driving like this. I called my old mechanic and he said that only a dealer can do a software update since it seems it is a glitch. Dealer updated software. Still doing it. Somebody needs to take this seriously before it is too late. I need somebody to help me. This site mentions this issue multiple times and shows that Jeep is aware of this issue. . Read more...

63 Equipment problem

Failure Date: 03/01/2022

Power train experiencing a loss of power or stalling while driving. Vehicle has completely shut down while on the highway. Obviously, this is a major safety issue. Another issue harsh shifting, jerking, and hesitation when the vehicle is in gear. The vehicle has completely failed to shift into gear, leaving me stranded at times.

64 Equipment problem

Failure Date: 02/08/2022

Error message on the dash about the coolant being very hot the vechicle stops and shuts off while being on the road. I was on the high way and the vehicle just decided to shut off. Very dangerous.

65 Equipment problem

Failure Date: 12/02/2021

The uconnect 8. 4 system in my vehicle frequently locks up, and causes the reverse camera to remain on even when the vehicle is not in reverse.

66 Equipment problem

Failure Date: 10/02/2021

My daughter was driving her Jeep cherokee on the interstate Saturday night when the closed sunroof completely shattered, dropping shards of glass on her. We called the dealership where we purchased the car and was told to file an insurance claim. This is a safety issue involving a defective product and not caused by the driver.

67 Equipment problem

Failure Date: 07/05/2021

I was driving with my daughter in the car and when the engine shut off on me. Luckily I was pulling up to a red light. I was able to stop but the brakes locked up on me and I couldn't restart the car. Many warning messages appeared like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc. I had just had my car serviced for a routine oil change a couple of days before at a Jeep dealership and nothing was mentioned to me that needed servicing. I then had the car towed to the dealership autonation roseville Chrysler Jeep and Dodge and they do not know what is wrong with it. This is a real safety issue with a car shutting down while driving. I am just happy that I wasn't on the freeway when this happened.

68 Equipment problem

Failure Date: 05/01/2021

On may 1st 2021 I was driving my car home which I've only had for about 7 months (under 36k miles) home and my windshield wipers started moving (even though they weren't on) I turn the knob to turn them off and I get a message that �service shifter�. I go home and park the car. About a hour later I come back out and try the car again and same thing windshield wipers moving while off, turn the knob to turn them off and �service shifter� message pops up along messages about my lights being out, my a/c quit working and my break light came on! to top it off my gear shift was completely black and you could not put it into any gear. Would not move. Though it was in the park position the car would not turn off because it was saying it wasn't in park. It was a complete nightmare. What if this would've happen in drive or reverse?! I go on a car gurus forum and there are hundreds of people who have had this issue. Where is the recall?!?! people are going to get hurt by this. So I guess Jeep/Chrysler would rather have lawsuits then to fix this ongoing problem. The dealer has had my car for almost a week and still no update. This is ridiculous! Jeep do better!.

69 Equipment problem

Failure Date: 04/19/2021

Vehicle: 2019 Jeep Compass mileage (approx): 84,000 miles issue type: random - electrical failure causing loss of power, brake lock, steering disablement car is currently at an auto electric shop but can be available if needed. Description of issue: I’ve been experiencing a recurring and dangerous issue with my 2019 Jeep Compass since around 2021. Every 6–8 months (sometimes more frequently), the vehicle suddenly lights up with every warning signal (check engine, brakes, power steering, airbag, traction, abs, etc. ). The brakes lock up, the power steering shuts down, and the car either dies immediately or will not restart for hours or even days. The issue is completely random and happens whether the car is driving or idling. There’s no apparent correlation with temperature, mileage, or usage. It happens when I'm at a red light, parked and my last incident happen the highway with both my boys in the car. (age [xxx] and [xxx] ) I’ve taken the car to the dealership a couple times, including having it towed in when it would not start. However, by the time they inspect it, the car resets itself, and I’m told they “can’t find the problem. ” they’ve held it for weeks without results. This issue is not only unpredictable but highly dangerous. Losing steering and braking while on the road creates serious safety risks for myself, my family, and other drivers. From my own research and symptoms, this could be related to the tipm or bcm malfunctioning — both of which I’ve read are common in Jeep models. Please investigate this issue, as it appears systemic and unresolved through regular service channels. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

70 Equipment problem

Failure Date: 01/26/2021

I bought my 2019 Jeep Compass limited from a dealership on 11/18/2020. Since that day it has been in the shop 4 times. Three times because the start /stop kept coming on saying to have it serviced and because it stopped on me at a stop sign and would not go, had to turn it off and it craked again telling me start/stop has malfunctioned! today1/26/2021 all lights on dash came on it lost power on the interstate and told me to stop have engine serviced now. Shut down would not crank had to call a tow truck to take to delearship. From what I have read these cars are a piece of crap and Jeep needs to take notice!! Jeep should not be allowed to sale a vehicle with so many known problems!! so sorry I left Honda for this!!!!!!!!.



Compass Service Bulletins
Compass Safety Recalls
Compass Defect Investigations