Table 1 shows three common lane departure related problems of the 2023 Jeep Compass.
| Problem Category | Number of Problems |
|---|---|
| Assist problems | |
| Lane Keep Navigation System/software problems | |
| Warning problems |
On my way to work this morning 4:30 ish the same way I always take. My car decided to drive itself, every light on the middle console lit up, and the dashboard. I was going 50 when my car completely lost control while I tapped my brakes no response its locked, my steering wheel locked up, my brakes locked everything went haywire it would not let me steer or even shift to neutral all I could do was pray it stopped while it flipped off the road around 5:14 am with me still trapped inside. My seat belt wouldn't release my doors wouldn't unlock and my windows wouldn't roll down I was trapped breathing in airbag fumes for an hour until help finally came. They had to cut the windshield open to save me. I have no idea what went wrong but I could've died or have been burned to death my car acted like it went under water and not over it. I only had it for three days and I honestly feel like I have been robbed I am a mopar fan however after this I will never be again. No one believed me except for the two truck driver because the car kept trying to drive itself while he was loading it on his truck. Please save someone else I can't be the only one. I was three hours late for work and I'm always an hour early.
The contact leased a 2023 Jeep Compass. The contact stated that the navigation screen font was too small. While attempting to adjust the heater and radio, the driver was unable to stay in the lane while utilizing the screen. The lane keep assist started beeping while driving. The contact pulled over to adjust the electrical system. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the font size could not be enlarged. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,000. The VIN was not available.
Since my short time of ownership I have had two specific issues with the car. One the safety features. The lane departure warning often doesn't work. The icon will stay unlit when veering out of lane. This is random but often. Next the automatic emergency braking system. The icon will show turned off randomly yet often. Forcing me to go back into the menu when the car is in stop to activate it again. For unknown reasons it will randomly turn off. Secondly, the transmission has a scary delay on stop to go. About 3 months after purchase I noticed when at a stop or very slow speeds the car will hesitate when pressing on the gas petal. I have had some near accidents due to this. The best way I can describe this is a loss of power. When accelerating from a stop or very slow speed the car doesn't respond or move then out of no where it will jerk and speed up. This has been an issue when yielding to on coming traffic making accidents more likely. I have taken the car to the dealer and was told it was a learning transmission and it should go away. I did receive a recall update to fix the hesitation but so far I don't see any positive change in this matter. The car still has a loss of power and I will bring the car back in for service.