Back Over Prevention Problems of Jeep Compass

The contact owns a 2019 Jeep Compass. The contact stated that while reversing from the driveway, the back-up camera failed to operate normally. The uconnect system became disabled, which caused other navigational functions to fail to operate as needed. No warning light was illuminated. The manufacturer was notified of the failure and offered to update the software, but at the owner's expense. The vehicle was not diagnosed or repaired. The approximate failure mileage was 47,000.

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The contact owns a 2018 Jeep Compass. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact reported that the rearview camera display was intermittently blank, and no image was visible. The contact stated that occasionally the image froze and was not properly displayed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

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The contact owns a 2020 Jeep Compass. The contact stated that while operating the vehicle, the infotainment screen began to display a pixilated and distorted image. Due to the failure, the rear-view camera failed to operate while in reverse(r). The failure persisted, and several lines appeared on the infotainment screen before the screen went blank. The vehicle was taken to a dealer, and a diagnostic test was performed. The contact was informed that the radio was defective and needed to be replaced. The manufacturer was notified of the failure on several occasions, and the contact was provided with a case number. The dealer offered to cover half the cost of the repair. The vehicle was not yet repaired. The failure mileage was approximately 54,000.

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The contact owns a 2020 Jeep Compass. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed driving visibility and prevented the safe operation of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that on a separate occasion, while driving at a slow speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. An unknown warning light was flashing on the gear shift lever. The contact restarted the vehicle; however, there was an abnormal humming sound coming from the engine. The vehicle was not taken to the local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2019 Jeep Compass. The contact stated that the rearview camera displayed an image while the vehicle was in reverse(r); however, after the contact had shifted to drive(d), the rearview camera image was still displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2024 Jeep Compass. The contact stated while reversing at nighttime, the rearview camera displayed a dark image of the space that the vehicle was reversing into, reducing the driver’s ability to see the roadway. The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to another dealer for a second opinion, and the contact was informed that the vehicle was operating like other similar vehicles. The dealer informed the contact that the vehicle was operating as designed. The contact stated that the failure persisted while reversing, and the rearview camera image was not bright enough while reversing at night. The vehicle was not diagnosed or repaired. A case was filed with the manufacturer, but no assistance was provided. The failure mileage was approximately 5,300.

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The contact owns a 2023 Jeep Compass. The contact stated that on several occasions while driving at various speeds the display screen illuminated randomly and flashed a bright white screen. Additionally, the forward collision warning did not alert when pedestrians were near the vehicle. The vehicle was taken to a dealer where it was diagnosed that the software needed to be updated. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 7,627.

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The contact owns a 2019 Jeep Compass. The contact stated that the rear backup camera would display a blank or distorted image on the infotainment screen. Both the dealer and the manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The manufacturer referred the contact to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 25,000.

The contact owns a 2019 Jeep Compass latitude. The contact stated that on several occasions while in reverse (r) the screen did not illuminate. The vehicle was taken to a dealer where it was diagnosed that the main and aux battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.