Front Air Bag Sensor Control problems of the 2002 Jeep Grand Cherokee

I brought the subject vehicle in for recall items. I dealt with mr. Ralph alfano of arroway. I immediately advised that I was profoundly deaf, and I may not fully understand all conversation. I was processed to have the recall work done and brought the vehicle in on November 9, 2017. During the day I spoke to the service department on my cell phone. They advised an additional part had to be installed. I could not understand fully what they were telling me, but the work was done. It turned out that they felt that they had to replace the impact sensor on the airbag, and for this they charged me $315. 83. As this is related to the defective module of the recalled airbag, this should be part of the recall (and not charged to the owners of the vehicles). I ask you to intercede in this and take action to protect the consumers from being charged for this additional work. Is this not part of the recall? your public notice does not fully describe the repair and parts that are included (NHTSA recall number 15v-046). Please follow up and advise.

The contact owns a 2002 Jeep Grand Cherokee. While operating the vehicle, the air bag sensor light illuminated, which indicated that the air bag system was faulty. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. In February of 2015, the recall notice for NHTSA campaign number: 15v046000 (air bags) was received. After contacting the dealer on multiple occasions, the contact was informed that the part needed to repair the vehicle was not available and no estimated time for receiving the part could be given. The failure mileage was 168,000.

Tl- the contact owns a 2002 Jeep Grand Cherokee. The contact indicated that the air bag sensor illuminated and randomly stayed lit on numerous occasions. The contact stated that the vehicle was taken to a repair shop more than once and the mechanics were not able to replicate nor diagnose the failure. The vehicle was taken to an authorized dealer and was included in NHTSA campaign id number: 12v527000 (air bags). The contact indicated that the dealer did not indicate if they inspected the air bag control module to determine if the supplemental jumper harness to the air bag control module needed to be replaced. The contact stated that they filtered the occupant restraint control module circuit and the wiring jumper. The contact indicated that upon leaving the dealership the air bas sensor continued to illuminate for a malfunction and that the recall repair did not remedy the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 171,516. Dyd.

Tl-the contact owns a 2002 Jeep Grand Cherokee. The contact stated that once the vehicle was brought in for repair under NHTSA campaign number: 12v527000 (air bags), the air bag sensor light remained on. The vehicle was brought back to the dealership where it was diagnosed that there was a bad connection. The issue was resolved again, but recurred where it was diagnosed that another air bag sensor was faulty, but wasn't covered under the recall. The manufacturer was notified of the issue. The failure mileage was 239,000. Aa.

Tl- the contact owns a 2002 Jeep Grand Cherokee. The contact was included in NHTSA campaign id number: 12v527000 (air bags). The vehicle was taken to an authorized dealer who performed the recall repair and the failure recurred. The air bag sensor did not illuminate before the recall repair. The air bag sensor stayed illuminated after the authorized dealer performed the recall repair. The vehicle was to be taken back to an authorized dealer for further inspection and diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 129,000. Dyd.

2002 Jeep Grand Cherokee. Consumer writes in regards to a faulty air bag sensor. The consumer stated the air bag illuminated back in 2011. He received a recall issue in June 2013. When he went to the dealer, he was informed the parts were not available. In February 2014, the parts arrived and the sensor was replaced. However, the light illuminated again 4 days later. The consumer returned to the dealer, and was informed the air bag sensor was bad and it needed to be replaced at a cost of$200. 00.

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the vehicle was included in NHTSA campaign id number:12v527000 (air bags) but was advised by the dealer that the part needed to complete the repair was not available. The contact had received the notice months ago and had continued to contact the dealer to no avail. The vehicle was taken to an authorized dealer who stated that the seatbelt sensor, right front sensor needed to be repaired in addition to the orc module repair pertaining to the recall. The vehicle had not been repaired and the sensor light had continued to illuminate at random for the airbag. The manufacturer was notified of the failure. The approximate failure mileage was 83082.

Airbag light is on , took vehicle to Jeep dealer to diagnose problem and was told that there is a problem with the control module as per NHTSA id # 12v527000 however was told by Chrysler as of date has a no fix solution for the problem to just keep driving the vehicle until a fix is found , so my college age son is now driving a vehicle with faulty airbags. I asked them why they could not replace the faulty module with a new one under this recall ( 12v527000 ) and was told no unless I paid for it and that Chrysler would not pay for it as replacement is not what is stipulated in the recall for which they have no fix .

This Jeep has failed me in every way possible. Its unsafe and unreliable. At 68k the transmission went out in the middle of a dangerous highway almost wrecked, Jeep said sorry warranty ran out at 65k. All 4 windows have fell out with a bang, multiple sensors have gone out, relay sensor, all shocks that hold up hood and lift gates have failed. Radiator sprung a leak on Monday and parking brake failed/broke/took it in for the airbag check on may 16 two months ago and its is one of the bad ones . . Was told parts were ordered. Now the light is on and wont go off. . Was told I have no airbag at all that will deploy. . . Very unsafe and unfair. Now its inspection time with this mess and no fix from Jeep. They need to handle this and get sued. . . They have put my life in danger many times.