Other Fuel System Tank Assembly problems of the 2002 Jeep Grand Cherokee

Tl the contact owns a 2002 Jeep Grand Cherokee. The contact took the vehicle to an independent mechanic to have a hitch attached. The mechanic referred him to the dealer for assistance. The contact called militello motors (1029 n state st, fairmont, mn 56031, (507) 238-4444) and was informed that the vehicle had been inspected per the n47 customer satisfaction notification, and the vehicle was deemed safe. The contact had no recollection of being informed of such inspection taking place on his vehicle. The contact also spoke with the manufacturer who provided the same information. The contact stated that the fuel tank remained exposed and the hazard could potentially lead to a fire. The contact had not experienced a failure.

Two concerns addressed: fuel tank recall: while this agency has come to an agreement with fca to 'remedy' the fuel tank exploding, I believe your agency did not take into consideration the contributing factor to this type of incident. The manufacturer had installed a protective metal enclosure surrounding the fuel tank models from 1993 to 2006. The problem is that the type of metal used is prone to rusting out that a vast majority of these vehicles have experienced which during a rear end collision exposes the plastic tank to crack and explode. Air bag recall: again owners of the affected vehicles will have to wait many months for replacement parts to be produced. The original recall waiting for parts, owners had to wait 12 months for dealership to obtain parts.

I am sending this correspondence after having heard about the safety related defect concerning the fuel tank system integrity in rear-impacts or crashes in certain Jeep products. I own a 2002 Jeep Grand Cherokee that I purchased new. My 16 y/o son has driven this vehicle until now. I do not feel that he is safe driving this vehicle now because of the findings in your investigation. I contacted Chrysler's fca recall info center and was told that my Jeep, was not a part of this recall because, "your rear structural reinforcement is better than the ones that have the recall", (the person on the phone gave me his id #dc1571). I asked him exactly how my rear structural reinforcement is better and he admitted that he did not know. I told him my factory installed tow hitch did not cut it and that I wanted him to explain the difference in my vehicle and the ones in the recall. He could not answer and provided me with the customer service phone number so that I could file a complaint. Instead I sent an email to customer service and I should have received a response within 24 hours. I am still waiting. Can you please tell me for sure if your agency recommended that the category that my Jeep falls into,be recalled & measures taken to somehow address the issue? I saw the today show on nbc on Monday morning and it sounded like there would be a solution and Chrysler would cover the cost to fix the vehicles or they would have to offer over market value on a trade in for a different vehicle, or buy back certain vehicles. Can you please provide me with some answers. I could never live with myself if my inaction caused harm to one of my children or someone else that is riding with him or in an accident involving this vehicle. Can you tell me how my vehicle is safer than the vehicles that were "voluntarily recalled" by Chrysler?.

I want to know if saftey recall for ruptured fuel tanks is still in effect for this vehicle.

Tl-the contact owns a 2002 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the contact observed the fuel tank door detach. The vehicle was taken to a dealer or diagnosed. The manufacturer was notified of the failure. The VIN was not provided. The approximate failure mileage was 172,000. Ak.

I was rear ended in my '02 Jeep Grand Cherokee. My vehicle does have a manufactured installed trailer hitch. After the accident, it was apparent that the gas tank was still hit by the vehicle. The hitch did nothing to keep the vehicle from getting to the tank. There are visible graze marks where the vehicle hit the hitch and proceeded to the gas tank. Still not feeling safe from the Chrysler recall that the "hitch" will prevent a fire hazard if involved in a rear end accident. Chrysler will not even look at the vehicle since it has a hitch. Photos are available upon request.

Fuel emission control canister ticks and sounds like a lifter tick - gas mileage is 11. 3 miles to the gallon. Strong gas odors can be smelled inside the truck once the gas tank level reaches the 1/2 way mark. Dealership apologizes but says there's nothing they can do. The truck is 3 months old and has 4400 miles on it. Help I love my Jeep.